Superintendent required. Head of technical control department job description. I. General provisions

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head of quality control department(.doc, 76KB)

I. General provisions

1. The head of the quality control department belongs to the category of managers.
2. A person with a higher professional (technical) education and at least 5 years of work experience in the specialty is appointed to the position of the head of the quality control department.
3. Appointment to the position of the head of the quality control department and dismissal from it is carried out by order of the director of the enterprise.
4. The head of the quality control department should know:
   1. 4.1. Legislative and normative legal acts, methodological materials on product quality management.
   2. 4.2. The system of state supervision, interdepartmental and departmental control over product quality.
   3. 4.3. Systems, methods and means of technical control over product quality.
   4. 4.4. Systems, methods and means of technical control.
   5. 4.5. The technology of production of the company's products.
   6. 4.6. Standards and technical conditions in force in the industry and at the enterprise.
   7. 4.7. The procedure for certification of products (works, services).
   8. 4.8. The procedure for attestation of the quality of industrial products.
   9. 4.9. The procedure for the presentation and consideration of complaints regarding the quality of raw materials, materials, semi-finished products, components and finished products.
   10. 4.10. Rules for testing and acceptance of products.
   11. 4.11. Organization of accounting, procedure and deadlines for reporting on product quality.
   12. 4.12. The experience of leading domestic and foreign enterprises in achieving high product quality indicators and organizing its control.
   13. 4.13. Fundamentals of economics, organization of production, labor and management.
   14. 4.14. Fundamentals of labor legislation.
   15. 4.15. Rules and norms of labor protection.
5. During the absence of the head of the quality control department (vacation, illness, etc.), his duties are performed by a deputy (in the absence of such a person appointed in the prescribed manner), who acquires the appropriate rights and is responsible for the proper performance of his duties.

II. Job Responsibilities

Head of Quality Control Department:

1. Organizes work to control the quality of products manufactured by the enterprise, the performance of works (services) in accordance with the requirements of standards and specifications, approved samples (standards) and technical documentation, terms of supply and contracts, as well as to strengthen production discipline, ensure high-quality and competitive production capable products.
2. Organizes the development of measures to improve the quality of products (works, services), ensure their compliance with the current level of development of science and technology, the needs of the domestic market, export requirements, etc.
3. Provides verification of material resources (raw materials, materials, semi-finished products, components) arriving at the enterprise, preparation of conclusions on the compliance of their quality with standards and specifications.
4. Operational control at all stages of the production process, quality control and completeness of finished products, the quality of tools and technological equipment manufactured at the enterprise, as well as the correct storage of raw materials, materials, semi-finished products, components, finished products in the company's divisions and warehouses.
5. Manages the implementation of measures to improve the quality of products (works, services), preparing them for state certification and certification, developing and implementing quality management systems, standards and regulations, indicators regulating the quality of products (works, services), the most advanced control methods that provide for automation and mechanization of control operations, systems of defect-free delivery of products, non-destructive testing, etc., creation of special means for these purposes.
6. Participates in the work to determine the range of measured parameters and optimal standards for measurement accuracy, to select the necessary means for their implementation, to monitor compliance with the regulatory deadlines for updating products and preparing them for attestation and certification.
7. Organizes random checks of the quality of finished products, raw materials, materials, semi-finished products, components, quality and condition of technological equipment and tools, conditions of production, storage and transportation of products, not provided for by the technological process.
8. Provides control over testing of finished products and execution of documents certifying the quality of products (works, services), preparation of claims in case of violation by suppliers of requirements for the quality of supplies, as well as timely preparation of methods and technological instructions for the current control of the manufacturing process, the state of control and measuring equipment at the enterprise and the timeliness of their submission for state verification, for the provision of quality control services with the necessary technical documentation.
9. Leads the work on the analysis of complaints, the study of the causes of defects and violations of production technology, the deterioration of the quality of work, the release of defects and products of lower grades, the development of proposals for their elimination, as well as monitoring the implementation of the necessary measures to increase the responsibility of all production links for the release of products, meeting the established requirements, to stop the acceptance and shipment of low-quality products.
10. Organizes work on registration of the results of control operations, keeping records of product quality indicators, defects and their causes, compiling periodic reports on the quality of products, work (services) performed.
11. Manages department employees.

III. Rights

The head of the quality control department has the right to:

1. Act on behalf of the department, represent the interests of the enterprise in relations with other structural divisions of the enterprise, organizations on issues of management and product quality control.
2. Request and receive from the heads of structural divisions of the enterprise and specialists the necessary information.
3. Check the activities of the structural divisions of the enterprise for compliance with the requirements of standards and technical specifications for the production of the enterprise's products.
4. Interact with the heads of all structural divisions on management and quality control issues.
5. Independently conduct correspondence with the structural divisions of the enterprise, as well as other organizations on issues within its competence.

IV. Responsibility

The Equipment Manager is responsible for:

1. For improper performance or non-performance of their official duties provided for by this job description - to the extent determined by the current labor legislation of the Russian Federation.
2. For offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal and civil legislation of the Russian Federation.
3. For causing material damage - within the limits determined by the current labor and civil legislation of the Russian Federation.

Job descriptions taking into account professional standards 2016-2017
Sample job description for the head of the technical control department
A sample job description was drawn up taking into account the professional standard Specialist in technical quality control of products

1. General Provisions

1.1. The head of the technical control department belongs to the category of managers.
1.2. The following person is accepted for the position of the head of the technical control department:
1) having higher education - specialty, magistracy;
2) having at least 5 years of work experience in the specialty, including in managerial positions.
1.3. To work specified in paragraph 1.2 of this instruction, a person is allowed:
1) who has passed mandatory preliminary (when applying for a job) and periodic medical examinations (examinations), as well as extraordinary medical examinations (examinations) in the manner established by the legislation of the Russian Federation;
2) who has been instructed on safety at the workplace.
1.4. The head of the technical control department must know:
1) regulatory and methodological documents regulating issues of product quality;
2) regulatory and methodological documents regulating the issues of product quality management systems in the organization;
3) regulatory and methodological documents regulating the issues of requirements for materials, semi-finished products, purchased products and finished products;
4) regulatory and methodological documents regulating the storage of materials, semi-finished products, purchased products and finished products;
5) production technology of the organization's products;
6) methods of technical quality control;
7) statistical methods of quality control;
8) regulatory and methodological documents regulating the issues of attestation and certification of products;
9) requirements for the quality of raw materials, materials, semi-finished products, components and finished products;
10) regulatory and methodological documents regulating the issues of acceptance of finished products;
11) regulatory and methodological documents regulating the issues of filing complaints and reactions to them;
12) modern technologies of personnel management;
13) the basics of communication in the organization;
14) team management methods;
15) Internal labor regulations;
16) labor protection requirements and fire safety rules;
17) ……… (other requirements for the necessary knowledge)
1.5. The head of the technical control department should be able to:
1) apply the methods of system analysis to prepare and justify conclusions about the state of the product quality management system;
2) develop technical specifications for product quality management systems;
3) draw up production and technical documentation in accordance with applicable requirements;
4) develop regulatory documents;
5) analyze regulatory documents;
6) determine the need to develop new methods and measuring instruments;
7) evaluate the economic effect of the introduction of new methods and measuring instruments;
8) determine the need for updating products;
9) determine the causes of the marriage;
10) determine the stages of the technological process that affect the formation of a specific product characteristic;
11) plan, organize and control the administrative and production and economic activities of the technical control service;
12) determine the rationality of the use of material and technical and labor resources;
13) determine the number of employees necessary for the effective operation of the technical control service;
14) determine the effectiveness of the performance of labor functions by the employee;
15) ……… (other skills and abilities)
1.6. The head of the technical control department in his activities is guided by:
1) ……… (name of constituent document)
2) Regulations on ……… (name of the structural unit)
3) this job description;
4) ……… (names of local regulations governing labor functions by position)
1.7. The head of the technical control department reports directly to ……… (title of the position of the head)
1.8. ……… (other general provisions)

2. Labor functions

2.1. Organization of work to improve product quality:
1) development, implementation and control of the product quality management system in the organization;
2) organization of work on the development and implementation of new methods and means of technical control;
3) monitoring compliance with the regulatory deadlines for updating products and preparing them for attestation and certification;
4) organization of work on the analysis of claims and reclamations of consumers for manufactured products;
5) functional management of employees of the technical control service.
2.2. ……… (other functions)

3. Job responsibilities

3.1. The head of the technical control department performs the following duties:
3.1.1. As part of the labor function specified in paragraphs. 1 clause 2.1 of this job description:
1) analyzes the activities of the organization;
2) develops terms of reference for the design of product quality management systems in the organization;
3) performs the design of the product quality management system in the organization;
4) introduces a product quality management system in the organization;
5) exercises control over the functioning of the product quality management system in the organization.
3.1.2. As part of the labor function specified in paragraphs. 2 clause 2.1 of this job description:
1) analyzes:
- new regulatory documents in the field of technical control of product quality;
- modern means of measurement and control;
- the state of technical control of product quality in production;
2) organizes work on the development of new methods and means of technical control;
3) carries out the organization of work on the introduction of new methods and means of technical control.
3.1.3. As part of the labor function specified in paragraphs. 3 clause 2.1 of this job description:
1) exercise control over:
- observance of standard terms of updating of production;
- preparation and certification of products;
- preparation and certification of products.
3.1.4. As part of the labor function specified in paragraphs. 4 clause 2.1 of this job description:
1) organizes:
- verification of information on the existence of a complaint;
- work on making decisions on the suspension of circulation (sales) of products, on the immediate withdrawal of products from the market, on the admissibility of further circulation of products;
- work to identify the causes of complaints.
3.1.5. As part of the labor function specified in paragraphs. 5 clause 2.1 of this job description:
1) coordinates the activities of the structural units of the technical control service;
2) plans the activities of the technical control service;
3) approves work plans for the material and technical supply of the technical control service;
4) performs work on the selection and placement of personnel;
5) exercise control over the activities of subordinate personnel;
6) organizes and conducts production meetings of the heads of departments of the technical control service;
7) evaluates the activities of the personnel;
8) performs work in the commission for checking the knowledge of the personnel in terms of the established powers.
3.1.6. As part of the performance of his labor functions, he performs the instructions of his immediate supervisor.
3.1.7. ……… (other duties)
3.2. As part of the performance of his labor functions, the chief controller:
1) carries out activities aimed at solving problems of a technological and methodological nature, involving the choice and variety of solutions;
2) ensures the interaction of employees and related departments;
3) carries out the development, implementation, control, evaluation and correction of the components of professional activity;
4) carries out professional activities, involving the setting of goals for their own work and subordinate employees.
3.3. ……… (other job descriptions)

4. Rights

The head of the technical control department has the right to:
4.1. Get acquainted with the draft decisions of the director of the organization regarding the activities of the department.
4.2. Sign and endorse documents within their competence.
4.3. Initiate and hold meetings on production, economic and financial and economic issues.
4.4. Request and receive necessary information and documents from structural units.
4.5. Conduct quality and timeliness checks on assignments.
4.6. Demand the termination (suspension) of work (in case of violations, non-compliance with established requirements, etc.), compliance with established norms, rules, instructions; give instructions for correcting deficiencies and eliminating violations.
4.7. Submit for consideration by the management of the organization ideas on the admission, transfer and dismissal of employees, on the promotion of distinguished employees and on the application of disciplinary sanctions to employees who violate labor and production discipline.
4.8. Require the management of the organization to assist in the performance of their duties and rights.
4.9. ……… (other rights)

5. Responsibility

5.1. The head of the technical control department is held responsible for:
- for improper performance or non-performance of their official duties provided for by this job description - in the manner established by the current labor legislation of the Russian Federation, accounting legislation;
- for offenses and crimes committed in the course of their activities - in the manner prescribed by the current administrative, criminal and civil legislation of the Russian Federation;
- for causing damage to the organization - in the manner prescribed by the current labor legislation of the Russian Federation.
5.2. ……… (other liability provisions)

6. Final provisions

6.1. This job description was developed on the basis of the Professional standard "Specialist in technical control of product quality", approved by Order of the Ministry of Labor and Social Protection of the Russian Federation of 03/04/2014 N 123n, taking into account ... ... ... (details of the organization's local regulations)
6.2. Familiarization of the employee with this job description is carried out upon employment (before signing the employment contract). The fact that the employee is familiarized with this job description is confirmed by ……… (signed on the familiarization sheet, which is an integral part of this instruction (in the journal of familiarization with job descriptions); in a copy of the job description kept by the employer; otherwise)
6.3. ……… (other final provisions)

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0.1. The document comes into force from the moment of its approval.

0.2. Document developer: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _.

0.3. Document approved: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _.

0.4. Periodic verification of this document is carried out at intervals not exceeding 3 years.

1. General Provisions

1.1. The position "Head of the technical control department" belongs to the category "Managers".

1.2. Qualification requirements - complete higher education in the relevant field of study (master, specialist). At least 2 years of technical control experience.

1.3. Knows and applies:
- legislative and regulatory legal acts, methodological materials on product quality management;
- a system of state supervision, interdepartmental and departmental control over product quality;
- methods of planning to improve the quality of products;
- systems, methods and means of technical control;
- production technology of the company's products;
- current standards and specifications in the industry and at the enterprise, the procedure for certification of products (works, services);
- the procedure for attestation of the quality of industrial products;
- the procedure for submitting and considering complaints about the quality of raw materials, materials, semi-finished products, components and finished products;
- rules for testing and acceptance of products;
- organization of accounting, procedure and terms for reporting on product quality;
- experience of leading domestic and foreign enterprises in achieving high levels of product quality and organization of its control;
- fundamentals of economics, labor organization, production and management;
- basics of labor legislation;
- means of computer technology, communications and communications.

1.4. The head of the technical control department is appointed to the position and dismissed by order of the organization (enterprise / institution).

1.5. The head of the technical control department reports directly to _ _ _ _ _ _ _ _ _ _ .

1.6. The head of the technical control department manages the work _ _ _ _ _ _ _ _ _ _ .

1.7. The head of the technical control department during his absence is replaced by a duly appointed person who acquires the appropriate rights and is responsible for the proper performance of the duties assigned to him.

2. Description of work, tasks and job responsibilities

2.1. Organizes work to control the quality of products manufactured by the enterprise, the performance of works (services) in accordance with the requirements of standards and specifications that are approved by samples (standards) and technical documentation, terms of supply and contracts, as well as to strengthen production discipline, ensure production quality and competitive products.

2.2. Participates in planning to improve the quality of products (works, services), which correspond in their technical and economic indicators to the level of development of science and technology, market needs; export requirements, etc.

2.3. Provides verification of material resources (raw materials, semi-finished products, components entering production, preparation of conclusions on the compliance of their quality with standards and specifications, operational control at all stages of the production process, quality control and completeness of finished products, quality of tools manufactured in the production and technological equipment, as well as the correct storage of raw materials, materials, semi-finished products, components in the divisions of the enterprise and in the warehouses of finished products before they are sent to consumers.

2.4. Manages the development and implementation of measures to improve the quality of products (works, services), preparing them for state certification and certification, the introduction of a quality management system of standards and regulations, indicators regulating the quality of products (works, services), the most advanced control methods that provide for mechanization and automation of control operations, systems for defect-free delivery of products, non-destructive testing and others, by creating special means for this purpose.

2.5. Participates in the work to determine the range of measured parameters and optimal standards for measurement accuracy, to select the necessary means for their implementation, to monitor compliance with the regulatory deadlines for updating products and preparing them for attestation and certification.

2.6. Organizes unforeseen by the technological process random checks of the quality of finished products and material resources entering the enterprise, the quality and condition of technological equipment and tools, production conditions, packaging, storage, loading and transportation of products, raw materials, materials, semi-finished products, components and tools at the enterprise .

2.7. Provides control over testing of finished products and execution of documents certifying the quality of products (works, services), preparation of claims for violations by suppliers of requirements for the quality of supplies, as well as timely preparation of methods and technological instructions for the current control of the manufacturing process, according to the state of control and measuring equipment at the enterprise and the timeliness of their submission to the state audit, for the provision of quality control services with the necessary technical documentation.

2.8. Leads the work on the analysis of complaints, the study of the causes of defects and violations of production technology, the deterioration of the quality of work, the release of defective products and lower grades, the development of proposals for their elimination, as well as monitoring the implementation of the necessary measures to increase the responsibility of all production links for the release of products in accordance with with the established requirements, with the termination of acceptance and shipment of low-quality products.

2.9. Organizes the work on registration of the results of control operations, accounting for product quality indicators, marriage, its causes and perpetrators, compiling periodic reports on the quality of products, work (services) performed.

2.10. Manages department employees.

2.11. Knows, understands and applies the current regulatory documents relating to its activities.

2.12. Knows and fulfills the requirements of regulatory acts on labor and environmental protection, complies with the norms, methods and techniques for the safe performance of work.

3. Rights

3.1. The head of the technical control department has the right to take actions to prevent and eliminate the occurrence of any violations or non-compliances.

3.2. The head of the technical control department has the right to receive all social guarantees provided for by law.

3.3. The head of the technical control department has the right to demand assistance in the performance of his duties and the exercise of rights.

3.4. The head of the technical control department has the right to demand the creation of organizational and technical conditions necessary for the performance of official duties and the provision of the necessary equipment and inventory.

3.5. The head of the technical control department has the right to get acquainted with the draft documents relating to his activities.

3.6. The head of the technical control department has the right to request and receive documents, materials and information necessary for the performance of his duties and orders of the management.

3.7. The head of the technical control department has the right to improve his professional qualifications.

3.8. The head of the technical control department has the right to report all violations and inconsistencies identified in the course of his activities and make proposals for their elimination.

3.9. The head of the technical control department has the right to get acquainted with the documents defining the rights and obligations for the position held, the criteria for assessing the quality of the performance of official duties.

4. Responsibility

4.1. The head of the technical control department is responsible for non-fulfillment or untimely fulfillment of the duties assigned by this job description and (or) non-use of the rights granted.

4.2. The head of the technical control department is responsible for non-compliance with the rules of internal labor regulations, labor protection, safety, industrial sanitation and fire protection.

4.3. The head of the technical control department is responsible for disclosing information about the organization (enterprise/institution) that is a trade secret.

4.4. The head of the technical control department is responsible for non-fulfillment or improper fulfillment of the requirements of the internal regulatory documents of the organization (enterprise / institution) and the legal orders of the management.

4.5. The head of the technical control department is responsible for offenses committed in the course of his activities, within the limits established by the current administrative, criminal and civil legislation.

4.6. The head of the technical control department is responsible for causing material damage to the organization (enterprise / institution) within the limits established by the current administrative, criminal and civil legislation.

4.7. The head of the technical control department is responsible for the misuse of the granted official powers, as well as their use for personal purposes.

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