Why doesn't agro TV show on tricolor? Broadcast of free channels from Tricolor does not work: how to fix the situation

Main purpose of the update software receiver "Tricolor TV" - this improves the quality of services provided. However, despite all the testing of new software, users often lose channels partially or completely. There are several reasons why channels disappeared after the Tricolor update; below we will figure out what actions to take to get the broadcast back.

Most common problems

Every subscriber knows perfectly well that if the software update process is in progress, it is strictly forbidden to turn off the equipment. If the procedure is interrupted, an error will occur that will limit access to all services of the satellite operator.

However, even if everything went according to the rules, there is always a certain probability that Tricolor does not work after the update. The main complaints are:

• for complete or partial absence of channels;
• loss of sound;
• because the set-top box does not see the smart card.

In each case, it is necessary to adhere to a certain algorithm in order to return full-fledged broadcasting of TV channels.

Quick solution to the problem

If after updating "Tricolor" channels are missing or there is no sound, you need to try right away universal method. We proceed as follows:

• completely turn off the equipment;
• wait 10 minutes;
• turn it on and go to channel 333;
• we start the update process.

Most often, after restarting the console, all errors disappear. However, it won't hurt to update the software again.

Problems with settings

• open the main menu of the console;
• we head to the “Settings” category, depending on the receiver model, the name may be slightly different;
• find the item “Factory settings”;
• we confirm the operation, enter the PIN code, if it has not been changed, then four zeros;
• We are waiting for the procedure to complete.

Setting up channels yourself

It often happens that after updating Tricolor, channels disappear, and in their place an alert is displayed that recommends searching for available broadcasts. First of all, let's use automatic tuning, for this:

• go to the console menu;
• open the “Applications” item;
• find the “Setup Wizard” section;
• select “Search”;
• set the search parameters, for this we will use the recommended option;
• We are waiting for the end of the search.

Usually broadcasting is restored, but not all Tricolor TV packages may be available, but only certain channels, some may remain encrypted.

To get rid of this problem, you will need to additionally conduct a manual search. To do this you will need:

• go to the subcategory of received signal sources, where you select an antenna;
• activate manual setting;
• enter parameters, they can be found on official portal satellite operator;
• adhere to prompts that are regularly displayed by the system;
• save the result.

Have channels disappeared on Tricolor TV? If all of the above is done correctly, this problem will disappear fairly quickly.

It should be noted that it is necessary to regularly search for channels, since the operator regularly adds new broadcasts and removes old ones.

How to get channels back after updating

The most difficult situation to correct is if the defects occurred after the update installation was interrupted. In such a situation, it is almost impossible to solve the problem on your own. Most likely, the software is severely damaged and needs to be completely replaced.

In such a situation, you will need to use the services of specialists, since without the proper skills such a procedure will be difficult to carry out. On the Tricolor portal we find the nearest service center and take the equipment. There will be a charge for repairs, since the problem was not the fault of the equipment manufacturer.

What other steps to take to restore broadcasting?

First of all, it is necessary to identify the reason why the channels disappeared after the Tricolor update. Sometimes problems do not arise due to the installation of new software. Therefore you should check:

• smart card;
• current balance, whether payment for the service package has been made;
• state satellite dish, its direction to the satellite;
• remove ice and other debris from the plate.

Problems with a smart card often occur after incorrect installation new software. However, before taking any serious action, carefully remove the card, reinsert it, and restart the equipment. It is possible that contact has been lost. We also check the validity period of the card. Many people forget about this nuance, so it reminds us of itself at the most inopportune moment. In such a situation, a complete replacement will be required.

Error 4

Error 4 often occurs after updating Tricolor TV. What to do in such a situation is of interest to many satellite television subscribers. An error appears due to problems with the set-top box software. As a result, the equipment cannot decipher the received signal.

Error 4 is resolved by the following steps:

• Checking the status of the smart card. If a certain channel does not function, then access to it may be denied due to its absence in the paid package of services.
• Returning to factory settings. If the channel is in the list of available channels, but error 4 is displayed, reset the settings. To do this, go to the equipment menu and use the section appropriate for these purposes.
• After restarting the receiver, set the basic settings and activate automatic channel scanning.

If after all the manipulations all channels are available, then everything was done correctly. However, if there is no result, most likely the problem lies in the firmware. You shouldn’t change it yourself; it’s better to contact a specialist. Although quite recently, for users who are interested in how to configure Tricolor after an update, a new functionality has appeared - automatic firmware update. To activate the process, you must proceed as follows:

• launching the Telemaster information channel;
• we confirm the start of the procedure;
• reboot the console.

This method can be used only if the software is updated to latest version.

What should I do if there is no sound after the update?

Most often, complaints that the sound disappears after installing the software turn out to be unfounded. The problem lies in pressing the Mute key, or the cable connecting the TV and receiver has come loose.

If everything is normal with the remote control and wires, then we restart the equipment. If there is no result, return the device to basic settings in the manner presented above.

Contact support

Although installing new software is a standard procedure, many users encounter problems after it. In most cases, they are resolved independently. So, if there is no program guide on the Tricolor after the update and standard actions did not solve the problem, be sure to contact support.

You can contact a specialist different ways. The simplest is to call the number hotline. State your problem and the operator will recommend the best course of action quick fix defect. If you cannot restore access to channels, you can immediately call a specialist.

By the way, the official Tricolor website provides all the ways you can contact the support service.

Finally

If channels on Tricolor TV disappear after updating the software, immediately restart the equipment. If there is no result, return the device to factory settings. All subsequent manipulations related to firmware installation and testing technical condition equipment, it is better to immediately entrust it to specialists.

The main idea of ​​updating software on satellite receivers is to improve the quality of their work. But sometimes the opposite happens - after the update, Tricolor TV does not show channels, the sound disappears, or other problems occur. It is impossible to say for sure what the reason for these phenomena lies. But you can figure out how to act in each of these situations in order to regain normal access to broadcasting. Our article will talk about this.

Most common problems

Every user knows that during the process of downloading and installing new software, whether from a satellite or from another set-top box, under no circumstances should you turn off the receiver. If you interrupt the process, an update error will occur and Tricolor TV may simply stop working.

• in the receiver menu go to the list of signal sources;
• choose a satellite dish;
• switch to manual configuration mode;
• set parameters separately for each frequency.

Rolling back settings

The most extreme measure when the Tricolor does not show after the update is to reset the receiver settings to the factory level. By the way, this same method is perfect in a situation where it is necessary to eliminate most numbering errors or the receiver does not see it.

To reset the set-top box settings, you must:

• go to the menu;
• select “Applications” or “Settings”;
• go to the “Factory settings/installations” section;
• enter your PIN code;
• wait for the equipment to reboot.

Important! If none of the described methods worked, all that remains is to call the operator or dealer from whom the equipment was purchased and call qualified specialists.

Other common problems

In addition to missing channels, subscribers often complain about other problems occurring after the update. Let's look at the most common complaints.

After the Tricolor update, the sound disappeared

As practice shows, in fact, the reason for the loss of sound very rarely lies in the flashing of the receiver. The most common reasons to look for are:

• accidentally pressing the Mute button on the remote control;
• in violation physical connection consoles and TV.

If everything is in order with the remote control and wires, we recommend rebooting the receiver. If there is no sound after a reboot, rolling back the settings to the factory level usually helps.

No communication with smart card

Another frequent complaint from subscribers is that the Tricolor receiver does not see the smart card after the update. Here, a failure is possible only if the update was performed incorrectly or the new software did not install correctly.

You need to proceed as follows:

• check the recommended software version on the Tricolor website;
• check the software version on the set-top box (via the “Status” menu);
• update the receiver again, making sure that everything is done correctly;
• reboot the equipment.

In addition, you should not discount the most banal, albeit unpleasant option - the smart card has simply expired. The standard operating period of the chip is three years. After this, the card can work longer. But if an update is made that takes into account the card's expiration date, it simply will not be able to interact with the chip. In this case, the card should be replaced with a new one.

Watching Tricolor TV channels is guaranteed only if up-to-date software is installed on your receiver. Please check that the software version installed on your receiver is up to date.

• The inscription is displayed on all channels of one or more packages (for example, on all TV channels of the main package and the “Children’s” package).

You need to check whether the subscription to the television and radio channels of the packages you are interested in is active in the Personal Account of the Tricolor TV subscriber.

1. Subscription is active

To resume viewing the service, you must repeat the activation keys on your receiving equipment.

To do this, in the Personal Account of a Tricolor TV subscriber, on the “My Services” page, click the “Repeat activation commands” button.

After this, reboot your receiving equipment and leave it turned on on one of the encrypted channels. The image will appear within 8 hours at the latest. During this time, the receiver will receive an activation key, and you will again be able to watch paid TV channels.

Note! Watching Tricolor TV channels is only possible if up-to-date software is installed on your receiver.

2. Subscription is not active

To continue viewing you need to pay for the service you are interested in. Note! Watching Tricolor TV channels is only possible if up-to-date software is installed on your receiver.

3. I have never used my Personal Account and I don’t know the password

We have created a Personal Account for you when registering you as a Tricolor TV subscriber.

If you have not received or lost your password for your Personal Account, you can easily and simply get it again. Just click “Get Password”. Then enter your ID number and choose a convenient way to receive a password.
In your Personal Account, select “Service Management”. Is your subscription active for the service you are interested in?

• On one/several channels (for example, on one TV channel of the main package or on the “Our Football” TV channel and on three TV channels of the “Children’s” package

​If the Info channel shows, but the image is missing only on some channels of the paid service, this may be due to a change in the channel broadcast parameters. In such situations, channels with old broadcast parameters may be stored in the channel list on your receiver. You need to update the channel list.

To update the channel list, press the “Menu” button on the receiver’s remote control and in the “Main Menu” select “Search for Tricolor TV channels”, start the search and wait until it finishes. After finishing the search, save the found channels.

1. Channels show

Thanks for reaching out and Enjoy watching"Tricolor TV"!

2. Channels are in the list, but not shown

Turn off the receiver from the power supply and turn it on again. After that, check whether the channels you are interested in are shown.

3. Channels are not in the list

From time to time, changes may occur in the composition of Tricolor TV packages, which, first of all, are justified by the decisions of the TV channels themselves - some channels stop broadcasting, others appear as part of the packages.

The most common malfunctions that occur when watching satellite television Tricolor TV or NTV+ and how to deal with them yourself, as well as approximate prices for repairs and Maintenance satellite equipment in the Shchelkovsky, Pushkinsky, Noginsky and Mytishchi districts of the Moscow region.

1. No signal.

First of all, you need to make sure that the video signal from the receiver is output to the TV, and that the receiver itself is turned on. When you press the "menu" button on the receiver's remote control, the "Main Menu" of the satellite receiver should appear on the TV screen. This will guarantee that you have not accidentally switched the TV to some other video input and the receiver is working, and the message about no signal is a message from the receiver.

Approximately once a quarter, satellite television providers carry out scheduled preventive maintenance of transmission equipment, with the removal of broadcasting. Most often, these works are carried out before 10 a.m., occasionally until 2 p.m. Always, a few days before the preventive maintenance, on the Infoconal of Tricolor TV, as well as NTV+, a warning about upcoming work is constantly repeated, but who is watching it...

The signal may disappear for one of several reasons:

1.1 The satellite dish has curled slightly to the side.

A displacement of 1 cm is enough and there is no signal. It is strongly not recommended to twist the antenna; in 99% of cases, after trying to tune a satellite dish to a satellite on your own, you will have to call a professional installer, even if the problem was a short-term interruption in broadcasting from the provider. If something falls on the plate from above and it has visible damage, then it must be replaced. Changing the geometry of the Tricolor or NTV+ satellite antenna precludes its further use.

Setting up a satellite dish located in an easily accessible place costs approximately 1,500 rubles, replacing the converter + 500 rubles. Complete antenna replacement 2500 - 3000 rub.

1.2 The cable from the antenna to the receiver is damaged.

If you can find the location of the damage, then having a special F female-F female adapter (barrel) and two F connectors, it is easy to connect the damaged cable.

1.3 The cable just came out a little from the F connector screwed onto the receiver.

In this case, it is enough to forcefully push the cable inward.

1.4 The converter has failed.

Standard guarantee period for converters - 1 year. On average they work for 3-5 years. There are cases of 10-year work, but this is for converters made earlier, and earlier, as you know, the water was sweeter... It is not difficult to replace a converter, but it can be more difficult to find one. If you buy and change it yourself, please note: CIRCULAR should be written on the converter.

1.5 There is an obstacle between the receiving satellite dish and the satellite.

It could be built 16 storey house, a grown tree or snow stuck to the antenna, in any of these cases the signal does not pass through. It’s easy enough to shake off the snow, a little more difficult with a tree, with the house everything is gone. There may be a temporary obstacle weather conditions: the signal does not pass through the thundercloud, you need to wait until it moves away from the imaginary line from the antenna to the satellite and everything will work fine. Also, the signal does not pass through very heavy snow or rain; if you can’t see anything on the street and it’s dark due to a tropical downpour or blizzard, then you just need to wait. All the same things (weather conditions) can happen at the place where the signal is transmitted to the satellite.

1.6 The receiver itself, or rather the motherboard in it, has failed.

Not often, but it happens. If the warranty period is valid, the receiver must be taken to the service center, not forgetting the warranty card. If the warranty has expired, depending on the model, you need to look at how feasible it is to repair the receiver. Recently, the manufacturer GS has established a warranty period of 3 years for Tricolor receivers. There is no point in repairing old NTV receivers; you can easily buy them at online flea markets for 1000 - 1500 rubles. a working used receiver, the repair of which can cost 3-4 thousand rubles. New receiver NTV+ costs 6-7 thousand rubles. depending on the model. A new receiver for watching Tricolor TV usually costs between 7-8 thousand rubles, depending on the model and subscriptions included in the price. Replacement motherboard on Tricolor receivers of brands 5000, 5001, 5003, 7300 can be done at your home for about 2 - 3 tr.

1.7 Some kind of failure in the receiver or someone accidentally changed the settings.

You need to go to the menu, settings, find the factory settings and reset to factory settings. Then try to configure the channels again.

2. Coded signal or no access.

The problem is more common among Tricolor TV subscribers. With NTV+, if the card reader or access module malfunctions, the following message is usually displayed: the smart card is not inserted; if the receiver displays an inscription instead of a picture - geographical restrictions, you need to find out if there is money in your account with the NTV+ subscriber service. Tricolor TV users need to know that Tricolor has a “Basic” package, which should work without any fees. About a dozen federal channels should always work, so if nothing works for you at all, you don’t need to run to pay for paid packages, pay for a broken receiver, it’s like throwing money in the trash.

You can try disconnecting the receiver from the network and turning it on (reboot) after 5 seconds. It helps in 99% of cases; all computer equipment tends to freeze sometimes. Rebooting is very simple and effective method struggle.

2.2 If the reboot does not help: first of all, you should make sure that the receiver sees the number of the smart card or built-in conditional access module. In the old Tricolor receivers DRE, DRS, GS - 4000, 5000, 5001, 5003, 7300 and the relatively new GS 8300M, you need to press the "Status" button on the receiver's remote control or find the status in the "Menu". The status contains a lot of different information about the software and the receiver itself, including the DRE ID should be displayed, opposite there should be a 12-digit number. If there is no number, you can try to disconnect the receiver from the network and after 5 seconds turn it on (reboot). If after several reboots the number does not appear, this is a sure sign of a breakdown of the built-in conditional access module. If the DRE ID number is not determined, but is known to you, there is an option to use the “Equipment Exchange” promotion. If the number is not known or there is no promotion, there is only one option left - to purchase a new receiver. There is no point in repairing... Replacing a module at a service center costs 4,000 rubles, a 3-month warranty. But there is no guarantee that a motherboard worth 2-4 thousand rubles will not fail in a couple of months. or power supply - 1500 rub. The new receiver of the GS U510 HD brand with a paid annual subscription “Maximum HD” costs approximately 8,000 rubles, and will immediately show approximately 160 channels, 25 of them in HD quality.

2.3 The DRE ID number is displayed, but the receiver does not decode the channels. Most likely the issue is an outdated version of the software. For self-replacement You need to find the current version of the software using a computer and a “Nulmodem cable” using special program pour in new version to the satellite receiver. After this you need to either write to the central service technical support or independently, through Personal Area subscriber to repeat the “activation command” to your receiver. After which you need to leave the receiver turned on on some encrypted channel until everything works... In fact, few subscribers can cope with replacing the software on their own. A visit with diagnostics and software replacement at your home usually costs 1,500 rubles.

2.4 There is no access or a coded channel for relatively new receivers for viewing Tricolor TV GS 8300, GS 8300N, GS 8304, GS8305, GS 8306, GS 8307, GS 8308, GS 9303, GS 9305, GS U510. All of these receivers use a smart card in their design. Just as in the case of older receivers, you should make sure that the receiver sees the smart card (DRE ID number and smart card number are the same thing, it’s also the equipment number). For new receivers on the remote control remote control There is a No. ID button, which performs the same function as the “Status” button on older remote controls. By pressing the ID No. button or going to the menu, in the status section, you need to see whether the smart card No. is determined by the receiver.

If the DRE ID No. is displayed and the channels are scrambled, the problem may be with an outdated software version.

But first you need to make sure you have subscriptions; to do this, you need to go to the main menu, find conditional access, subscriptions and see if there are any valid subscriptions. Class 000 is the “Basic” package; if this subscription class is displayed, then a dozen federal channels located approximately at the end of the general list of channels should work. If these channels work, and the rest are encrypted and only class 000 is in the subscriptions, then the payment for the paid package has ended and you need to pay for the “Optimum” package for receivers 8300 and 8304 worth 600 rubles. or the "Maximum HD" package for receivers 8305, 8306, 8307, 8308, 9303, 9305, U510 worth 900 rubles. After payment, leave the receiver turned on until everything works.

If the smart card is not detected: first you need to remove the card and insert it back, while disconnecting the receiver from the network. In all receivers, with the exception of GS 8305 and GS 8306, the smart card is inserted with the chip facing up; in 8305 and 8306, the smart card is inserted from the side and with the chip facing down. If after these manipulations and reboots the smart card is not detected, it makes sense to try placing something the size of a card but a little thinner under the card; sometimes the contacts in the card reader do not fit tightly and pressing the card more tightly can help in this case.

If the DRE ID number is detected and subscriptions are present, but the channels are encrypted, it is possible that your receiver for a long time did not work and it will be enough for it to stand on and everything will work. This is subject to the current software version. If the software is outdated, it needs to be updated. It’s not difficult to do it yourself, of course, if you have a computer and certain skills. A visit with diagnostics and software replacement at your home usually costs 1,500 rubles.

3. All signs on the receiver display blink.

A characteristic sign for old receivers with a built-in power supply is the failure of this very power supply. Most often it happens from a power surge. Using a surge protector or voltage stabilizer most often helps avoid this problem. Repairs are possible in almost any teleworkshop. Replacing the power supply with on-site diagnostics of the entire satellite television system at your home costs 1,500 rubles.

4. All signs (eights) are continuously lit on the scoreboard.

Most often it is a sign of software damage, and occasionally a failure of the motherboard. Typically, software damage occurs when the power is turned off during automatic update Software from satellite (OTA). It turns out that the old software has already been erased, but the new one has not yet been uploaded. You need to fill it manually. The price of firmware at home is 1500 rubles.

5. The receiver does not respond to the remote control.

First, you should use the control buttons on the receiver itself to make sure that the receiver is operational. Then you need to try replacing the batteries in the remote control and rebooting. If it doesn't help, try another remote control. In the receiver itself, the element receiving the signal from the remote control very rarely fails, but if the remote control is even slightly dropped on the floor, then the probability of its failure is quite high. The cost of the remote control is on average 300 rubles.

6. By all indications, the receiver is working, but on the TV screen there is a blue screen or an inscription - the signal is weak or absent.

The main sign of a working receiver of all models (except for 8305 and 8306, they do not have a display) is that the display shows the channel number and to the left of the numbers an icon indicating the presence of a signal from the antenna (if the display shows the time and the icon to the right, this means that the receiver is turned off and is in standby mode, it must be turned on from the remote control or by pressing the + button that switches channels).

On the receiver's remote control, press the Menu button. The main menu of the satellite receiver should appear on the TV screen. If a dotted rectangle appears on the receiver display, but there is still nothing on the TV screen, you need to pick up the TV remote control and switch the TV to the video input to which you have the satellite receiver connected.

Receivers GS 8305, GS 8306, GS8307, GS 8308 each have two video outputs - HDMI and SD, and they work alternately! If you accidentally press the “Input Signal” button on the receiver’s remote control, the receiver will switch and output a signal to another output. When HDMI is working, for GS 8305 and 8306 on the indicator located on the front panel on the left, the light is lit at the bottom of the indicator, for receivers GS 8307 and 8308 in the left part of the indicator, respectively, when the SD output is working, for 8305 and 8306 the light is lit at the top, and for 8307 and 8308 on the right. Having decided which output works for you, you need to look where and with what cord the receiver is connected to the TV. And if, for example, on your 8306 receiver the light on the indicator lights up at the bottom, and an old-style TV that does not have HDMI input and the receiver is connected to the TV with a 3 RCA - 3 RCA (tulips) cord, then you need to press the “Input Signal” button on the receiver’s remote control, the indicator on the receiver should blink, this means that the receiver has received a signal, then the indicator should light up completely , this is an intermediate loading state, at this time the receiver does not produce a video signal and does not respond to commands. After some time, the receiver should switch to the right way out and if the input on the TV to which the receiver is connected is turned on, then everything will work.

Also in work time You can get advice from Tricolor TV Technical Support staff by calling: 8 800 500 01 23 (free call) or 8 812 332 34 98 (calls are charged at intercity rates).

NTV+ subscriber service phone number 8 495 755 67 89

Satellite television uses complex technical and software components in its operation, which, due to certain circumstances, may function unstably. Client requests to the operator's support service with the text “Tricolor channels disappeared after an update” are quite common, and you can deal with the problem yourself. To do this, it is necessary to identify the cause of the malfunction and eliminate it, based on the instructions provided below.

IN this material we'll consider:

• main reasons for unstable work;
• ways to independently correct an error;
• Contacting technical support if you cannot configure the system yourself.

After turning on the TV and receiver, you may notice that some of the programs included in the service package are not broadcasting. The reasons for this are:

• The software update was carried out incorrectly;
• technical components are not compatible with the installed software;
• the specified settings were deleted, which does necessary implementation re-search;
• problems with signal reception or transmission;
• other errors that are not related to the scheduled update.

If favorite programs to watch disappear selectively, the reason is hidden in the presence of activation of a subscription to a certain service package. Federal channels do not require additional payment.

After the update, Tricolor channels are not shown

Considering why channels disappeared on Tricolor TV after the 2019 update, we can identify several main reasons - incorrect installation and equipment incompatibility. The TV does not broadcast even the basic package of services. The device may not turn on correctly, and some interface elements may not function. The malfunction occurs due to the following factors:

• turning off the device while the update is running;
• attempts self-installation not the official version from another device model. IN in this case you lose the right to warranty service.

The largest satellite television operator in Russia categorically prohibits independently modifying technical or software components if this is not a planned system update. Help will only be possible after contacting the company's support service.

You can take the device to the nearest service office yourself or call a specialist to your home. To do this, call the single contact number 88005000123 and tell the operator the essence of the problem, indicate that common channels are missing, what actions you took to fix the problem and give your contact information. You can also quickly discuss some technical issues, which will help determine the cause of the disappearance and its solution.

How to restore channels on Tricolor TV after updating

A scheduled software update may result in unstable display of your subscription programs. If the list of channels let the main channels disappear immediately after the new firmware, it is recommended to reboot the system. Turn off the device and unplug it for a while. When you turn it on again, the connection with the satellite should be restored with a request and subsequent receipt of settings.

The equipment has been rebooted, but the broadcast has not been restored? Don't panic, let's move on to the following steps to fix the problem:

• self-reset settings to factory level on the TV;
• a combination of manual and automatic search.

Each of the above methods will be discussed in detail in the following sections of this material.

Channels disappeared on Tricolor TV - how to set it up

After the factory settings, you can return the ability to perform automatic and manual searches with the installation of additional parameters. Restoring the Tricolor TV channel list by resetting the system settings to the factory level is done by following the step-by-step instructions:

1. Open the main menu of the receiver using the remote control;
2. Go to the “Settings” or “System” section. The name of the option varies depending on the specific model. More detailed instructions are available in the official instructions, which can be found in the box with the receiver or downloaded from the corresponding section of the Tricolor website;
3. Select “Factory reset”, the name can be changed;
4. Confirm the action to be performed. As additional protection the system PIN code is entered;
5. All you have to do is wait for the specified parameter to complete and proceed with the configuration again. If everything is done correctly, the device will automatically reboot.

There are no tricolor channels: use the search - what to do

Each owner of equipment from Tricolor TV can perform an independent search in automatic or manual mode. The advantages of each method can be highlighted:

• automatic – the most popular and quick method adding all available programs to common list. Does not require user intervention;
• manual – allows you to achieve best quality images and sound by specifying exact frequencies. detailed instructions posted in the corresponding section of the official website, where you can view frequencies and other configurations.

Having decided on the most in a convenient way, let's start the setup process:

• Find the “Settings Wizard” section in the “Menu” item; its name and location depend on the equipment model used;

• Select “Search” and decide on its type;

• If you have activated automatic mode, the system will be able to independently find available gears. Manual mode requires additional intervention;

• Save the changes and reboot the receiver.

Now you can check whether the signal is being broadcast. If the problem is not resolved and the program still cannot be found, contact technical specialist. First make sure you have a positive balance, activate a specific package, install a smart card, which may also cause channels not to be shown.

How to restore channels on Tricolor TV after deletion

The solution to the problem “Tricolor TV channels are not shown after the update” could be to contact a technical support specialist. After removing the incorrect firmware version and resetting the settings to the factory level, you can conduct an independent search. Detailed instructions We have already looked at searching for programs; all you have to do is connect the device correctly and follow the specified steps.