The mouse on the laptop does not work but lights up. The computer does not see the mouse - how to fix it

IN modern world laptop is indispensable portable device, thanks to its relative convenience and functionality, this type computer becomes even more in demand in cases where it does not need any additional equipment. For example, in order not to buy a separate mouse and not carry it everywhere, each laptop has a special touch panel built into it, which the user uses to control the laptop or netbook with his finger. It was not in vain that I made a short introduction, because sometimes the user simply does not know what it is called. In this article, we will talk about what to do if the touchpad on a laptop does not work. The topic is very common on the Internet and undoubtedly relevant. I will tell you about the most basic defects that can prevent the panel from working. The conversation will concern both hardware and software.

Windows setup

First of all, decide what you understand in your situation by the phrase “the touchpad is broken.” Perhaps you just mean its unstable operation: small lags, cursor deviations, variable responses to finger movements. And sometimes the touchpad may become unstable because your hands are wet or greasy after eating. But if you touched the touchpad with greasy hands, be sure to take a clean napkin and wipe the touchpad itself with it. Variable work may also be associated with incorrect settings on Windows. Go to “Start” - “Control Panel”. In the “View” item, at the top right, set the value to “Small icons” and select “Mouse” from the list presented.

Here you can change the pointer speed, in the “Pointer Options” tab. If your settings specify too low a speed, then there will be difficulties when moving the pointer.

Don't forget to save after changes made. By the way, if the problem is related to certain gestures not working (for example, moving two fingers apart from each other - zooming), you just need to download the drivers from the official website of the laptop manufacturer. To do this, go to the website, look for your laptop model and download drivers.

How to enable the touchpad

The following situation is associated with the complete lack of response of the touchpad to any actions. Most likely, it turned out to be disabled for you. There are several ways to activate it. If your laptop has a special button for turning on the touchpad, you don’t even need to think much about it. Click it and everything will work.

Try also using the system combination with the Fn key and one of F1 to F12. Important! To avoid accidentally disabling some important function by pressing the F1-F12 keys, it is best to pay attention to these keys and the images that are printed on them. Find where the finger or square with a cross is drawn.

On some laptops, when you disable and enable the touchpad, you can see an image on the desktop, from which you can understand what you have just done. Disabled or enabled the touchpad.

If you have a computer mouse connected in parallel via USB, try disconnecting it, as some laptops have an automatic function to turn off the panel when the mouse is connected. There is also a method to enable the touchpad through the BIOS. To do this, go there (when you turn on the computer, press F2, or F8, Esc, or Delete), go to the “Advanced” and “Internal Pointing Device” tab, set it to Enabled. Then don’t forget to save the changes you made to the BIOS.

This method is suitable for those users who install Windows on a laptop, but the touchpad does not work. Of course, you can use a mouse, but if you don’t have one, these settings will help you finish the job you started - install Windows or any other system. If the question of why the touchpad on a laptop does not work still remains unanswered, then most likely the problem is related to some mechanical damage. Here the best solution will take the precious device to service center, because it is strictly not recommended for users without experience to even open the laptop.

Something else you should know is how to check whether the system can even see your touchpad or not. So, let's find out: go to “Start” - “Control Panel” - “Device Manager”. We are looking for the “Mice and other pointing devices” tab. Disable everything computer mice from a laptop. The name of the touchpad should be displayed there.

If you didn’t see anything, or the “Mice and other pointing devices” subsection is completely absent, then the problem with the drivers that you should have installed at the very beginning of the article or, as I said earlier, is related to the hardware. You'll have to disassemble the laptop and do this better for specialists in this area.

Reset settings to default and check if the touchpad is enabled

It is possible that the program or utility settings are not selected correctly. To check this, let's reset the settings. Go to “Control Panel”.

The touchpad on a laptop does not work, what should I do and where should I go?

First of all, you need to understand what a touchpad is and what the problem might be.

Touchpad (from the English touchpad - touch pad) - a device for controlling the cursor in .

The device was invented in 1988 by George Gerfeide, but gained popularity only 6 years later, after licensing and installation on PowerBook laptops from Apple.

ABOUT possible problems with a panel for controlling the cursor and options for solving them will be discussed below.

Most laptop owners prefer to use a mouse rather than a built-in touchpad for comfortable work.

The need to disable the touchpad may arise if you have a landline phone, or if you plan to type large amounts of text.

The fact is that when typing text, there are often cases when you can accidentally touch the touchpad with your shirt cuff for hours, causing the cursor to move across the text.

In some laptop models, the process of disabling the touchpad is automated, but you have to turn it on manual mode.

Asus: Fn + F 9

D ell: Fn + F 5

Fuj i tsu : Fn + F 4

G i g a byt e : Fn + F 1

L e n o v o : Fn + F 6

Hewlett-Packard (HP)

HP, as well as some other laptop manufacturers, prefer to move away from the standard key layout Fn + Fx and place the touchpad power button directly on the touchpad, it is located on the left top corner and for ease of operation it has a light indication.

To fix the problem, you should go into the laptop BIOS. You can go to the BIOS settings at the boot stage by pressing a specific key on the keyboard.

The name of the key depends on the BIOS manufacturer. Usually these are the keys Del, Esc, F1, F2, F10, etc.

The moment when you should press a key can be determined by the appearance of an inscription with the name of the key to go to BIOS. If you start pressing earlier or later, you will not be able to enter the BIOS.

Touchpad operation is possible if the value is set to “Enabled”, i.e. “Enabled”, if the value is set to “Disabled” - the touchpad is disabled.

Important! Don't forget that when changing BIOS settings You must save your settings, otherwise the touchpad will remain disabled. All actions in the BIOS must be performed without haste, so that when solving a problem with the touchpad, you do not create a new one.

Welcome, dear visitors of our website. We present the next publication from our computer portal technical support. This time we will talk about problems with wireless touch devices - computer mice.

And since you are on this page of our website, you are most likely experiencing a problem with the performance of this everyday assistant and want to know the solution to this problem. So why doesn't my wireless mouse work? There are several reasons for this. But before we move directly to listing them, we advise you to read general article, about if you have . Surely it will be useful.

If your wireless mouse stops working

1. If your wireless mouse stops working, the first thing that comes to mind is that your wireless mouse has run out of batteries. Moreover, even if the batteries are not completely discharged, but slightly weak, this does not guarantee the operation of the mouse. IN in this case It’s easier to change the batteries, and even better, install batteries - they’re easier to check and don’t cost you so much.
2. The second thing that can happen to a wireless mouse is that it simply freezes. To revive it, you need to press a special button located at the bottom of the mouse. Usually after this the cursor immediately starts moving.
3. The third reason why a wireless mouse does not work is in the signal receiving unit. It can be fixed, or you can plug it into another USB port just to be sure.
4. The last reason is the most unpleasant. The wireless mouse just broke. It is better to check the reliability of this assumption on another computer.

And finally. Before you test all these theories, reboot your computer. Sometimes it helps.

Is your wireless mouse not working? It's OK. Every user can solve this problem, regardless of their level of knowledge and training. Conventionally, the causes of malfunctions can be divided into two types: hardware and software. The first includes problems with power and connectivity. In the second case, these are incorrect operating system settings.

Hardware faults

Wireless mouse not working? We begin to check for hardware faults. To do this, perform the following steps:

1. Turn the manipulator upside down and check the operation of the LED. If it lights up, proceed to the next step. Check the status of the “Power” toggle switch. It should be in the “On” position (if present). If everything is fine with the switch, then you need to replace the batteries. If after this the mouse still does not turn on, it means it is broken. Expensive device You can take it to a service center for repairs, but in the case of a cheap manipulator it will be easier to buy a new one. To make a final decision, it is recommended to check it on another computer and finally verify the malfunction.

So, we need to connect the mouse to a personal computer. To do this, it must have a “Connect” button (some devices do not have it, in which case we proceed to the next step). We press it for 6 seconds and check its functionality. Wireless mouse still not working? Go ahead.

3. One of the most common problems in this case is problems with the connection port. Most of these peripherals use USB interface to connect. There are several such slots on a personal computer. We take out the transmitter and install it in another port and check the operation of the manipulator. If the cursor moved, then the mouse worked. This suggests that the problem is in the interface. This may be a lack of contact or connection, or a “freeze” of the port. In any case, it is necessary to visually inspect it for damage. If they are not there, then we check its functionality by installing another device (for example, a printer or flash drive). If they worked, then most likely it was a “hang” of the port, and nothing bad happened. Otherwise you have personal computer problems with the port that can only be solved at a service center.

Software problems

All the necessary steps described earlier have been completed, but your wireless mouse still does not work... This means only one thing - problems with the software part of the personal computer. To eliminate them, perform the following steps:

1. Go to the “Task Manager” via “Start/Control Panel”. Then you need to expand the “Mice and other pointing devices” section. Your manipulator must be in the list that opens. If it is recorded as a “HID-compatible device,” then you need to go to the official website of the device manufacturer and check for drivers. For some manipulators (for example Sven 4500) there is no specialized software. And if it is, then you need to download and install it. For example: the a4tech wireless mouse model G10-810F does not work. This is exactly what it should be called in the “Device Manager”, and it requires the installation of additional software.

2. Sometimes the problem can be solved using specialized programs. To do this, you need to install the MS Fix IT or Connection Tools utilities. The easiest way to work is with the first one. Once launched, it will prompt you to check for hardware problems. After receiving a positive response, an automatic scan will be done. If a problem is detected, a prompt message will appear. You need to read it carefully and either give permission to perform the actions or not.

If the manipulations carried out did not produce a positive effect, then it is better to buy a new manipulator or contact a service center with the existing one.

Conclusion

The article describes possible reasons why the wireless mouse does not work, and recommendations for eliminating them are given. These tips are simple, so any user can fix the problem without any problems.

It's no secret that sometimes certain difficulties arise when using a laptop - the mouse does not work. They overtake the user at an unfavorable moment: an important report or annual budget is about to be submitted. This kind of trouble happens when you need to edit thesis or spend important presentation, on which further depends career.

Today, we will look at the causes of manipulator breakdowns and types of malfunctions. And also how to fix this or that problem.

Types of mice

There are three main types of manipulators with which the user can control work and functions:

Types of faults

The main reasons why the mouse on a laptop does not work include the following situations:

• system failure;
• cable is damaged;
• bluetooth driver or module does not work;
• the batteries are dead;
• polluted;
• virus;
• The cable is not connected to the port (and this happens too =).

So, if you are faced with the fact that the mouse does not work on your laptop, we recommend checking operating system. As a rule, the situation is easily resolved with a standard reboot.

If you have rebooted the device, but the mouse still does not work, you need to check the drivers that are responsible for its correct operation.

To do this, you only need to do 5 simple steps:

What to do if the touchpad stops working

In a situation where the touchpad fails, a wave of panic rolls over the user. However, you should not give in to it. Need to check:

Options for hardware failure of the “built-in mouse”

1. Make sure that the laptop cable is properly connected to motherboard. Rarely, there are situations when, during the delivery of equipment to the customer, spontaneous disconnection of parts from each other occurs. You can fix this problem yourself, but if your device is on warranty service, we strongly recommend that you take it to the nearest service center that services laptops of your brand and model.
2. Also, it’s worth checking the touchpad for chips, scratches, in a word, for mechanical damage. If it is broken, it can be replaced at a service center.
3. If the touchpad does not work in tandem with the ports, keyboard, etc., then there is a possibility that the cable has broken down, which can only be fixed after a thorough diagnosis at a service center.

Why a wireless mouse may not work on a laptop

Another question that worries users is why the wireless touch mouse on the laptop stopped working if everything was fine before and no other problems were noticed? In this case, we recommend checking your computer using the installed antivirus program. It is likely that your device is infected with a virus, which blocks the full operation of the wireless touch mouse.

Therefore, before sounding the alarm and rushing headlong to the service center to solve the problem, we advise you to analyze the situation yourself. Perhaps our tips will help save you not only time and money, but also your nerve cells.

1. If you use a wireless mouse on your laptop and have a problem with its operation, the first thing you need to do is check whether the batteries in the mouse are dead. Try installing new batteries.
2. If the first tip did not help you, we recommend checking whether the signal transmitters have moved away from the mouse and laptop. It is possible that the manipulator is frozen. Then it’s worth rebooting it and trying to connect it through a different port.
3. If after these manipulations the mouse does not work, we recommend replacing it with a new one.

The mouse indicator is on, but it does not work

There are situations when wireless mouse does not work on the laptop, but lights up. In this case, it is worth checking the USB connector of the mouse for serviceability. To be more precise, check the contact that is directly responsible for the power supply (+5V).

In this situation, we advise you to check whether the manipulator is dirty. If you have an optical device, there may be some debris in the compartment that is interfering with the normal response of the optics when the device is manipulated. Try cleaning it with a regular cotton swab. Also, lack of operation may be due to a breakdown of the optical sensor.

Why doesn't a wired mouse work on a laptop?

1. If your wired mouse stops responding to commands, the first thing you need to do is change the connection and simply switch the mouse to a different port.
2. If this action does not have any effect, we recommend trying to reboot the laptop.
3. If your mouse still does not work, check its cable for mechanical damage, breaks, etc. If the integrity of the USB cable is broken, you have two options: try to repair your favorite pointing device or purchase a new wired mouse.
4. You can also check the functionality of the device on another computer. It is also recommended to clean the optical sensor if you have an optical mouse, or the rollers and ball if you use a mechanical analogue.
5. If you have a wired gaming mouse that has many additional function keys on its surface, we recommend checking that the installed drivers are working correctly, as described earlier. If the drivers work intermittently, simply reinstall or update them to latest version and reboot the laptop for the new changes to take effect.

Step-by-step instructions for restoring mouse functionality

In order to configure your pointing device to work correctly with a laptop, you need to take several steps:

• connect the mouse to one of the ports;
• check whether the necessary drivers are installed automatically; if not, install them yourself;
• go to properties (the path was described earlier) and check there that all the settings and display of the system manipulator are correct).

As we can see, there are many situations in which the mouse can function incorrectly. However, there are no fewer solutions to this problem. You should not panic, but look at the problem rationally and, before taking your laptop to a technician, try to solve the problem yourself.

Have a great day!