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Headsets for IPhone are always original and quality parts, which can simplify your work with the device. The EarPods themselves and the connector for connecting them have excellent sound quality and are made of durable materials. However, sometimes users still encounter problems during operation. Below is detailed description What to do if the headphones on your iPhone don't work.

Why doesn't the headset work?

The malfunction may be due to software, hardware or mechanical reasons:

• It's possible that the headphones are broken, not the connector. Try connecting the headset to a different brand Apple device and check their performance. If the sound is still poorly reproduced, you should replace the headphones;
• Foreign elements getting inside the connector. The headset stack has quite big size, so over time dust particles and water can get into it. The connector should be cleaned regularly using a toothpick or fine tweezers;
• Problems with the audio codec - incorrect operation of the chip, which is responsible for all the elements that regulate sound playback in the phone. As a rule, a codec failure is also accompanied by poor performance of the auditory and conversational speakers;
• Incorrect phone settings. This reason applies to those users who have jailbroken. Try removing tweaks you don't use. If all else fails, restore your device to its original state;

No sound on phone in headphone mode

Do not exclude the possibility of a breakdown on the operating system side. Your connector may be fine. Before repairing, you should rule out failures in the OS. First of all, restart your device and connect your headset (you can try connecting other headphones).

After cleaning the connector, change your phone settings. Previously, AirPlay could send audio to other speakers instead of headphones. Check your AirPlay data. Click on the corresponding button in the Control Center window. In the window that opens, click on “IPhone” then on “Done”:

Now configure the Bluetooth options correctly. Your phone may be sending audio to another device using Bluetooth and AirPlay. Open Control Center and click on the Bluetooth icon, then turn off all established wireless connections.

Update operating system up to more new version, if the firmware version arrived “over the air”. As a rule, developers release new builds to prevent bugs and crashes from appearing.

Changing the connector yourself

If the previous methods did not help, you need to replace the iPhone headphone jack. You can perform this type of repair yourself within 30-50 minutes. To do this, you will need screwdrivers for disassembling the iPhone, spudgers, tweezers, a pick, a suction cup and a part for a new headphone jack.

Open the back cover of the phone, unfasten the cables from the motherboard, and move the display aside. Unclip the speaker (bottom right). Remove two screws to expose the Lightning connector assembly.

Unfasten the antenna using a plastic spatula and remove it by carefully grasping it with tweezers.

Using pliers, remove the connector and replace it with new part. After this you need to assemble the phone.

Replacing the audio codec

In some cases, replacing the connector does not bring any results. This may indicate a breakdown of the main audio codec. If your iPhone has persistent sound problems, you should replace the chip.

Remove the motherboard from the device. The location of the codec is shown in the figure:

You can remove the codec by heating it. Use a special hair dryer and tongs. For better review You can take a magnifying glass.

1. Check for debris in the headphone port on your iPhone, iPad, or iPod touch.
2. Check the headphone cable, jack, remote control, and in-ear headphones for damage such as wear or breakage.
3. Inspect the mesh of each earbud for small debris. To remove debris, carefully brush all openings with a clean, dry, soft brush.
4. Connect your headphones securely to your device. If your iOS device is protected by a case, remove it to ensure a secure connection.

If the problem with the headphones cannot be resolved, follow the steps below.

In almost every case, the equipment itself is damaged. If something is placed in the headphone jack, removal may take several attempts different ways. Most often, such problems arise in the hardware itself. Typically, something is interfering with the headphone jack, triggering the sensor, or the headphone jack itself is in an inoperable state. If the headphone jack is broken, there is very little the owner can do other than replace the phone. If something needs to be dislodged, on the other hand, there are a number of useful methods for clearing the obstruction.

If you don't hear any sounds or only the left or right earphone works

1. Adjust the volume using the volume buttons on your iOS device or use the Volume slider in.
2. To see if replacement is required, try connecting a second pair of headphones. If the second pair works, contact the manufacturer of the first pair and see if you need to arrange a replacement. If the second pair does not work, .

If the device does not exit headphone mode

If your headphones are disconnected from your iOS device and you still see the Headphones volume indicator on the screen, see:

Headphone jack problems

Almost every headphone jack problem is a hardware problem. Once the process is completed, users simply need to press the Power button again. You can check the headphone jack by looking into the hole with a flashlight. Those checking for a hardware fault should carefully inspect the headphone jack for debris. Such debris may include food, dirt, or a broken part of the headphones. You should be careful when trying to remove debris from the headphone jack.

If the microphone doesn't work

1. Make sure your headphones have a built-in microphone.
2. Check whether the microphone is blocked by small debris, lint or plastic packaging.
3. To see if replacement is required, try connecting a second pair of headphones. If the second pair works, contact the manufacturer of the first pair and see if you need to arrange a replacement. If the second pair of headphones does not work, .

If the remote control still does not work, contact your

If the buttons on your Apple EarPods don't work

Such efforts may unwittingly make the problem worse. If the obstructing item cannot be removed, it may have to replace the phone, so it is often better to try removal rather than simply replacing the phone. However, if the phone owner is willing to take the risk, there are several methods you can try. This will destroy the pen in the process.

One tries this cleaning method by inserting the cartridge into the headphone jack, twisting the cartridge back and forth, trying to dislodge any debris, and then shaking the phone until the debris is gone. Users should not press too hard or reach too deep into the headphone jack, otherwise it may cause further damage. Users should try another repair method instead.

The iPhone line of smartphones includes several generations of high-tech functional devices designed for comfort and versatility in use. But the developers’ special approach to creation does not at all guarantee that the devices will last forever without any breakdowns or failures. For example, specialists of the Ai-Yai-Yai service quite often encounter a problem when the “Headphones” mode is turned on on the iPhone without headphones. And this problem can bring a lot of unpleasant moments to the owner and his interlocutors.

You can also use a can of compressed air to clean a broken headphone jack. Often this will work as a magic fix even if there is nothing blocking the headphone jack. Such compressed air will blow and loosen stuck debris, helping it find its way out. Start by removing the headphone jack from the outside, and then gradually work into the jack itself.

Moisture in one breath can damage the headphone jack, which can become permanent. Tweezers can also be used to clean such an abstraction, provided they are small enough to fit into a tiny headphone jack. One should have an idea of ​​where the obstacle lies before attempting such a procedure.

Causes and solutions

The main problem of this headset problem is that the user cannot answer calls normally because he cannot hear the interlocutor. Essentially, the gadget simply stops producing sound on external speakers, sending signals to the bottom connector. At the same time, the headphones themselves are not connected, although the iPhone works in connection mode.

Trying to use tweezers can damage the sides of the headphone jack, so extreme caution is recommended. However, if paying for repairs or replacement is not a viable option, self-assembly may be the only choice. In this case, one attempt to disassemble the entire phone removes the obstructing element and then reassembles the phone.

This approach is not recommended. It is possible that there is nothing obstructing the headphone jack, but the jack itself is not working. This can be caused by a number of things. This is one of the most common ways to break headphone jacks. In most cases, the owners of these phones cannot understand how their phone could get wet.

It is logical to assume that main reason The problem lies in the operation of the headset jack. And in 90 percent of cases this is true, although the causes of the malfunction may be the following:

1. Mechanical impact. As a result of such interference, the integrity of the connector may be compromised, causing it to work incorrectly, recognizing the connection even if there is none. The safest thing to do is to install a new part in place of the damaged one.

By wrapping the headphones this way, if the headphones are plugged into a socket, this puts pressure on the plug, straining it to move in the direction of the weight of the headphones, thereby gradually removing the headphone jack from the logic board. These parts cannot be removed and replaced separately. This creates serious inconvenience, since a phone without sound will no longer perform its main function. Such damage limits the use of this smartphone to use applications and the Internet without sound or send text messages.

They cover their parts and labor for a lifetime warranty. Again, users can try to repair the phone themselves, but this is not recommended as it can be extremely difficult. The tips mentioned above should be followed with care and caution as they may damage the headphone jack beyond repair.

2. Normal pollution. The headset output may not function properly if there is a build-up of a large number of mud particles that prevent normal operation systems. In this case it will help normal cleaning connector

3. It is also possible to display the iPhone system constantly in the headphones if water has entered the lower input of the iPhone. To restore, you need to hand over the gadget to specialists for special cleaning with removal of oxidation products.

Those looking to repair a damaged phone must exercise patience, caution, and care when attempting to repair their phones. Although a mistake can have catastrophic consequences, the cost of repairs makes it such a risk. There is no specific solution or reason for this problem. This could be a problem with the headphones, a software glitch, or a hardware glitch.

Try connecting your headphones, and then carefully plug it back in. Most of the time this would solve the problem. But if this is not the case, then this is not the end of the list, keep reading. Try another pair of headphones. It's time for a treasure hunt. Then take a toothpick or any thin object, wrap some cotton around it, and then clean the port. If something is bothering the port, then there is a possibility of encountering a problem in the thread.

In some cases, an unauthorized switch to headset mode can be caused by malfunctions in the software, but such breakdowns are quite rare and can be eliminated by regular debugging or reinstalling the software.

With the release of new AirPods, many users encountered problems with the headset and smartphone quickly turning off or not working correctly. Also, on new iPhones 7 does not always work correctly anymore early version headphones – standard EarPods. Let's take a closer look at all the causes of failures and their effective solutions.

Using EarPods on iPhone 7

Do you use the usual EarPods on your iPhone 7? Although this headset is a certified product from Apple, it is not adapted for IPhone 7. You can only connect the headphones to the charging port using a special adapter.

Reasons why EarPods don't work:

• poor quality adapter;
• non-working charging port;
• broken plug or broken wire in the plug area.

To be able to connect EarPods to iPhone 7, users often buy third-party adapters with a Lightning port or a modification of EarPods with the same Lightning output. Unofficial products will not work with iPhones in 80% of cases, so we recommend purchasing only certified products and accessories for iPhones.

AirPods sync error

AirPods not connecting to your phone? In this case, you need to reset the headset settings:

Resetting the settings removes all bugs and errors in the operation of AirPods hardware components. It is recommended to perform a Hard Reset as soon as you discover problems with the accessory.

The synchronization problem may not only be on the side of the headphones. Don't forget to check if Bluetooth is turned on on your iPhone. Also, the Bluetooth module in the phone itself may not work. You can solve the problem by replacing the antenna, which is responsible for Wi-Fi and Bluetooth connections.

To replace the antenna, you need to remove the motherboard from the iPhone. To do this you will need a set of tools that can be purchased on our website:

1. sucker;
2. Screwdriver Set;
3. plastic spatula (spudger);
4. tweezers;
5. magnetic surface for placing detached parts.

In the picture below orange circled Wi-Fi/Bluetooth module on motherboard IPhone 7. Remove the protective panel and replace the antenna with a new part.

AirPods drain quickly

Even if the headphones are fully functional, many users still have difficulty using them new headset. One of these problems is the need to charge the headphones very often.

You can see the charge level of the accessory by connecting it to your iPhone. The headphones come with a special Charger, in which you need to place the headset. If your AirPods are draining quickly, always carry a power bank with you. This phenomenon is quite normal, and representatives Apple They argue that the short operating time of the headphones is due to the compact battery that was built into the case. AirPods standard operating time up to complete shutdown– from 3 to 4 hours.

You can very easily extend the life of the headset. To do this, insert one earphone into the charger and continue listening to music using the other. This way the track will not stop playing.

Long before the start of their sales, they attracted the attention of users.

After the Apple product was released, customers began to talk about discovering several problematic aspects that were quite easy to fix on their own.

What to do if your AirPods or one of them doesn't work?

If the sound disappears in wireless headphones, then experts advise paying attention to the following signs:

• Is Bluetooth enabled on iPhone?
• the need to overload the gadget;
• low level charging.

To get rid of the problem, you should try to configure the headset to work through a single earphone in case telephone conversation. You can decide which right or left earphone will be used during a conversation through the Bluetooth menu.

You can easily repair a gadget when only one earphone fails if:

• put AirPods in the charging container and wait 10-15 seconds;
• turn Bluetooth on and off several times in a row;
• reboot wireless headphones;
• If one of the headphones has been replaced, then you should select the “Forget device” function in the menu and register it again.

If the sound is too quiet or missing

Sometimes one of the AirPods starts to sound very quiet. This problem needs to be corrected as follows:

• recharge both headphones or one of them;
• clean the mesh from lint and dust;
• clean the entire disassembled headset using a soft brush;
• disable the automatic ear detection option;
• check the volume connection in the main gadget.

If all stages are completed, and the sound is still not satisfactory, then it is strongly recommended to take the wireless headphones to a company service center.

Apple slightly delayed the release of new wireless AirPods, thanks to which, they say, the company was able to solve whole line technical problems, which inevitably happen with new devices. However, judging by the reviews, Apple specialists have not yet solved all the problems with AirPods.

On the other hand, most of the troubles that users most often complain about can be classified as standard. That is, those that the user himself can eliminate without much effort.

If it comes to the point, competently.

In this regard, about what can happen With during their operation, and what should be done in such cases.

AirPods problems - won't connect

If one or both AirPods suddenly stop connecting to the iPhone, iPod or iPad with which you usually use them, then the first thing you need to do is simply insert them into the case. Next, wait at least 10 seconds, then take out both headphones and insert them into your ears. After another 3-5 seconds, AirPods should automatically connect to any of the devices already “familiar” to them, if one is nearby and in working condition.

During the process, the connection indicator on the headphone case should blink white. If White color the indicator is not visible, close the case, press the reset button, holding it, open the case again and look at the color of the indication. It will either immediately turn white, or you need to hold the button down a little longer until it flashes yellow several times and then finally flashes white.

If the headphones still do not connect, then you need to turn off and on Bluetooth, to which the headphones are “attached”, and to which this moment time they don't want to connect. Open " Control Center ", turn off the Bluetooth module, wait with half a minute , turn it on again and look at the behavior of our AirPods. Connected - good, if not connected - reboot them (more on this separately - at the end of the post ).

AirPods problems - only one earphone works ( left or right)

As practice shows, this sometimes happens if for some reason you replace one of the headphones in a pair. Without preliminary setup, the new AirPod, as a rule, simply does not sync with the old one and does not connect to the playback device. To fix the problem, you just need to command your iPhone, iPad or Mac to “forget” the old AirPods and then connect both existing ones as a new pair. You can do this as follows:

• open " Settings ", then " Bluetooth » and find the old AirPods in the list;
• tap the letter “i” on the right and then “ Forget this device "(if you didn’t find the “Forget” function in the device settings, try restarting the network settings: “Settings” → “General” → “Reset” → “Reset network settings”).

After that, connect both headphones to the device by doing standard procedure pairing. If after this only one earphone still works, perform the reboot procedure (see below).

AirPods problems - won't connect to Mac

First, let's note that if your Mac is, let's say, not very new, then connecting AirPods to it may indeed not be so easy. But sometimes AirPods for some reason don’t want to connect to new Macs. If such an opportunity occurs, then we begin with the actions listed in the previous paragraph.

But keep in mind that if you turn off Bluetooth on your computer, then all wireless BT peripherals that worked with it will also turn off. In particular, a mouse, if it is also Bluetooth. Therefore, instead of disconnecting the laptop’s Bluetooth module, it is better to try removing the current pair with headphones and pairing them again ( “System Settings” -> “Bluetooth” choose "AirPods" and click " X «).

By the way, directly from the Mac, via iCloud, you can also “unlink” the headphones from all your iOS devices with which they are paired, i.e. iPhone, iPad and Apple Watch. Only after this is it advisable to reboot each of these devices.

New pair with AirPods, open the Bluetooth settings on the Mac again and carry out the standard pairing procedure. Next, iCloud will automatically connect the headphones to all other devices. In the vast majority of cases, failures when connecting AirPods to Apple devices are resolved in this way.

If your AirPods suddenly stop automatically connecting to your Mac...

...then you can quickly resolve the problem using one of the following methods:

• open " System Settings ", click " Bluetooth ", Further - " Turn off Bluetooth ", wait at least 30 seconds, then click " Enable Bluetooth «;
• in the menu bar, click the speaker icon and in the list “ Output device » indicate AirPods ;
• on Mac open " System Settings", click " Bluetooth", wait a little while the computer finishes searching for all available Bluetooth devices and AirPods appear in the list (most likely marked " Not connected"), Now in the menu bar (at the very top of the screen) click the speaker icon, also wait a little until all devices are displayed in the list, select AirPods and wait for the sound signal, which indicates the completion of the headphone connection procedure.
• in some cases they also help several Mac reboots in a row , during which the old iCloud and Bluetooth cache is cleared.

AirPods problems - won't connect to Apple Watch

Before connecting Airpods to your smartwatch via Airplay, try turning on Airplane mode on your Apple Watch for a few seconds, and then turning it off. Focus often helps resolve bugs with connecting or syncing headphones to the Apple Watch.

AirPods problems - won't sync with iCloud

In this case, you should simply log out of iCloud and then log in again. Often this is enough to eliminate various synchronization bugs. Including those that cause one earphone to stop working (this often happens in the first 1-2 days after connecting AirPods).

If reconnecting to iCloud does not help, then the synchronization problem can also be solved by restarting the headphones themselves. The procedure is described below.

AirPods problems - turning off while talking on the phone

There is such a problem. And it is especially annoying if the call is very important, or the headphones are turned off, when you are on the move - driving, walking or running. Such a sudden shutdown occurs for a number of reasons, and therefore the problem is also resolved in different ways.

Let's start with the simplest thing - check the battery charge level of the headphones. If this is okay, then switch AirPods to work with phone calls only through one earphone. It's theirs normal mode and AirPods should work without problems. We configure AirPods so that the left or right earbud always works as the headset microphone. To do this, tap on the iPhone “Settings” -> “Bluetooth” , in the list of devices we find AirPods and click letter "i" to the right of the name, then tap “ Microphone " and choose at your discretion " Always left AirPods" or " Always the right AirPods«.

In addition, you can also try disabling the automatic ear detection feature for a while. This will reduce the mega-functionality of your AirPods somewhat, but you may be able to find out why the headphones turn off during a call. On the iPhone, press again “Settings” -> “Bluetooth” , in the list of devices we find AirPods and tap letter "i" to the right of the name and on the next screen turn off “ Auto ear detection «.

In some cases, rebooting the iPhone and/or completely rebooting the AirPods helps.

AirPods problems - they discharge very quickly

Ideally, fully charged AirPods have up to 5 hours of battery life. A 15-minute charge of completely discharged headphones is enough for about 3 hours of work. And the headphones work for about a day if you put them in the case from time to time.

If the autonomy of your AirPods differs noticeably from these indicators, then first check if the " Auto ear detection ". Thanks to it, the headphones automatically turn off as soon as you take them out of your ears, and do not waste battery power. Let's tap “Settings” -> “Bluetooth”, letter “i” next to AirPods -> “Auto-detection ear”(switch must be green).

If your headphones are draining faster than usual, try opening and closing the AirPods case near your iPhone (or iPad) less often. It is believed that the headphones somehow update the Bluetooth connection every time, which also does not help save the power of their tiny batteries.

If the AirPods discharge very quickly, even if they are not used in any way, then you need to reboot them. And if resetting the settings did not produce the desired effect, then it is better to contact a service or store for advice. It may be that AirPods will have to be replaced.

how to restart AirPods

The procedure is simple, takes about 20 seconds, but, as you already understand, it allows you to solve many software problems that arise with AirPods. Plus, after rebooting the headphones. As a rule, they also connect faster. So, in order:

• put AirPods into the case;
• on the back of the case we find a button, press it and hold the press for at least 20-30 seconds;
• the orange light on the case lights up - the reboot is complete, close the case;
• open the case next to the iPhone, after which the headphones will automatically reconnect to the smartphone;
• iCloud will also automatically reconnect AirPods to all your other Apple devices.

how to clean AirPods

First of all, regularly. Secondly, if you notice that one earphone has started to sound worse (or both have started to sound worse at once), then the first thing you need to do is inspect both devices for the presence of various kinds substances, that is, dirt.

The longer you wear your headphones and the longer you neglect to care for them, the more unpleasant this procedure will end up being. For the simple reason that getting out the earwax that has accumulated in the AirPods holes is not only unpleasant, but also difficult.

You can clean your AirPods using a regular toothbrush (clean and dry) with soft bristles. If the radiator grilles are heavily clogged, try first “stirring up” the dirt with a brush, and then, with the utmost care, pull it out using... for example, a vacuum cleaner. And don’t forget that you have in your hands, “ears” for 160 bucks.

As a last resort and if the headphones are yours , then you can use your mouth (they say that this is even more effective than using a vacuum cleaner). It’s unlikely to succeed the first time, but if you repeat the procedure several times and using a suitable brush, sooner or later you will remove debris from the grates.

Let’s repeat, there really isn’t much that’s pleasant, so it’s better not to let things get to that point and just clean your headphones at least from time to time, without waiting until they get clogged to a completely indecent state.