Airplane route sheet. What is an itinerary receipt and an electronic ticket?

Airplane route sheet.  What is an itinerary receipt and an electronic ticket?
Airplane route sheet. What is an itinerary receipt and an electronic ticket?

23.10.2017, 15:25

After you find and book a ticket, the information will go into the airline and airport database and will be duplicated in a letter to your email. But this letter is not e-ticket on the plane, but just a confirmation of purchase, the so-called itinerary receipt.

What information will be on the itinerary receipt?

Appearance The itinerary receipt for an electronic air ticket from different airlines may differ, but the contents are approximately the same for all:
  • Full name and passport details of the passenger
  • airline name
  • Reservation number*
  • flight number
  • ticket issue date
  • departure and arrival points
  • departure date and time
  • booking class
  • baggage allowance
  • final ticket price.
*Reservation number on the e-ticket– this is one of the most important details. Using your reservation number, you can check information about purchasing a ticket in various help systems, as well as register online.

Example of an itinerary receipt website

What does an electronic plane ticket look like?

Electronic plane ticket (e-ticket)- this is a record in the computer memory, in the database of airlines and airports, assigning to the passenger the right to fly along the chosen route on a specific flight.

How to print an electronic plane ticket

Since an electronic plane ticket is just a record in the computer’s memory, you can only print out the itinerary receipt that arrives in the mail.

The itinerary receipt can also be found in your personal account on the booked order page. To access your order, log in Personal Area, or follow the link in the flight booking email and enter the access code from the same email.

Itinerary receipt - when is it needed?

In what cases do you need to print out the itinerary receipt?

We recommend that you keep your itinerary receipt with you throughout your trip. You may need it to present to aviation security upon entering the airport, as well as during passport control or customs, as proof that you have a return ticket or are traveling onward.

A printed itinerary receipt is required when flying abroad. It will also come in handy if you are flying on a business trip (according to the law, this is a full-fledged reporting document for the accounting department).

You can print the itinerary receipt on a regular printer, on an ordinary office paper. No special forms required!

How to use an e-ticket

In order to use an electronic ticket, all you have to do is come to the airport and present your passport and children’s birth certificates to the airline employee at the check-in counter, receive a boarding pass, check in your luggage, go through special control, and then board.

Advantages of an electronic plane ticket

  • An electronic ticket saves your time. because you can buy it without leaving your home, at any time of the day.
  • An electronic ticket will cost you less than a paper one, because with this option for booking an air ticket you do not use the airline’s ticket sales services.
  • An electronic ticket cannot be lost, forgotten or torn.
  • You can book your e-ticket first and pay for it later.


Paying for a plane ticket using the Internet is very popular.

The airline is obliged to report on the fact that the passenger has deposited money into the account for the flight, sending supporting documents. They are also his application - an itinerary receipt for the plane. Its additional name may sound like itinerary receipt, the English name is itinerary receipt.

Route receipt when boarding an airliner is not a mandatory document, but its presence will be additional information about the fact of purchasing a ticket online.

To understand what an itinerary receipt for an airplane is, you need to know how the data is displayed in it.

At the legislative level, the rules establish that the receipt must include the following information about the passenger:

  1. Number of ticket.
  2. Booking code.
  3. Last name, first name, patronymic.
  4. Flight number information.
  5. The name of the company providing the air travel.
  6. Information about available luggage, dimensions hand luggage, about the availability and payment for flights of animals.
  7. Time and place of departure.
  8. Time and territory of arrival.
  9. Information about the amount paid for the ticket.

At the end of the document, information about tariffs, the cost of a specific electronic ticket, taxes and other information related to payment is generated.

How to print a plane itinerary receipt

To understand whether you need to print out an electronic version of your plane itinerary, you need to know when and why you will need it.

You have the opportunity to print your own receipt on a sheet of A4 paper. It is sent as a file to your personal email automatically when you pay for an online ticket.

Thus, if you lose it, it is easy to restore it by printing a new itinerary receipt for the purchased airline ticket from your personal email.

Why do you need a route receipt?

This additional document confirms payment for the online version of the passenger air ticket. It remains in the airline's system.

Having the itinerary receipt in hand, the air passenger at the airport shows his passport to an authorized employee to check the information when checking in for the flight. After this, he is given a boarding pass for the plane.

What is the difference between an itinerary receipt and an electronic ticket?

Some people do not print or save a printed version of the receipt. Nevertheless, its safety allows you to enjoy additional privileges in different situations.

REFERENCE. In fact general rules Registrants are not required to keep the pass upon entering the airport, throughout the flight or at the end of it.

However, there are many situations when it is necessary to use an itinerary receipt when purchasing a plane ticket. To understand why you need to save a document, you can consider the cases in which it may be required.

List of situations in which an itinerary receipt may be needed:

  • Can serve as proof of the planned next flight upon entering the airport if the employee requests the purpose of being on the territory.
  • Allows you to choose the most convenient location chairs in the salon. To make your choice, you will need to log in to the official website by entering data in the appropriate fields. Selective seats are typically available in limited quantities, so you may have to pay extra to get the seat you want.
  • It is considered as an auxiliary document when applying for a visa at the embassy.
  • Serves as an additional document for grading visas depending on the purpose of visiting the country of arrival and the planned route through its territory.
  • The presence of a cash receipt abroad confirms the fact of following the route specified in accordance with the issued visa in the country of arrival. It also guarantees a return to your country on time if it contains information about the return flight.
  • When submitting reports to receive compensation payments from the employer, the receipt is provided to the accounting department as a fact of the air flight. For this purpose, it is necessary to attach the report form established by law.

Errors on the receipt

Using the receipt, you can compare the data indicated on it and on the purchased plane ticket, which is better to check before departure.

Cases of discrepancies between the electronic ticket and the receipt cannot be excluded.

If the passenger indicated his full name or any other data inaccurately, incompletely, or not in accordance with what was written in his passport or other document, then problems may arise.

Domestic flights are subject to less control and in most cases the error will not affect your clearance to fly.

What to do if errors are found in the itinerary receipt:

  • On domestic flights, when the documents accompanying the flight are verified and, for example, an incorrectly entered last name is discovered, a boarding pass may be issued. The passenger will be allowed to fly.
  • If an error is found when boarding an international flight, you must immediately contact the operating airline or agency that provided the electronic ticket and inform its employee about the error. If the symbols do not match, the passenger will be barred from boarding the flight and the flight will be denied.

In rare cases, the boarding pass does not contain a seat number. In the current situation, there is no need to panic, as the air carrier’s specialists themselves will show it upon boarding.

Features of the information in the itinerary receipt for the airlines S7, Pobeda, Aeroflot, Yamal, UTair

When you order a generated ticket from S7 using a receipt, you can check your route reservation online. To do this, the reservation code, or PNR, consisting of five characters, located on the document, must be entered into a special reservation verification field on the official S7 website. If you order a document for an upcoming flight from intermediaries, the code can be designated by six arbitrary characters.

Sometimes, when registering an online ticket for an air route, the amount paid differs from that indicated on the receipt. It is necessary to carefully check the indicated numbers in different columns. Thus, the full cost of the air ticket is entered in the “Tariff” column. When funds are credited, a fine and some types of fees may be deducted from it.

Aeroflot itinerary receipt

Fuel surcharge is also levied on this amount as a mandatory tax. You need to look at its size in the “Tax” column to understand how much money was withheld.

IMPORTANT! For urgent ticket return cash The tax on payment of the fuel surcharge can subsequently only be partially refunded.

Electronic air ticket, itinerary receipt - some incomprehensible and frightening words, especially for those who do not fly often. But in reality everything is very simple. Let's figure it out.

Buying airline tickets online has become quite common in recent times. But many are still distrustful and somewhat afraid of purchasing air tickets on the Internet. But in vain! After all, it’s faster, easier and often much more profitable.

What is an e-ticket

Electronic ticket or e-ticket is a technology that allows you to make reservations and purchase tickets without paper registration.

Information about booking and purchasing an air ticket and all air passenger data is stored in in electronic format in the airline's database. And it's very convenient.

The fact is that no one can steal your ticket, you won’t lose it or ruin it. You won’t lose your plane ticket at cards, you won’t forget it in a taxi, and your child won’t paint your plane ticket with a black marker. What a luck!

Booking a flight ticket occurs in the standard way. The only difference is that information about the flight is given to the passenger not on the ticket form, but in the form of an itinerary receipt.

That is, when you buy an air ticket online, the airline sends you an itinerary receipt by email. This is not a ticket. An electronic ticket is electronic because it is located in the airline’s electronic database. Upon presentation of your passport, the airline employee quickly finds your ticket and checks you in for the flight. Apart from your passport, you don’t need anything else to check in for your flight!

The question arises:

Why do you need a route receipt?

This is what the itinerary receipt looks like. The font and paragraphs may vary depending on the airline, but in general everything will be as shown.

The itinerary receipt contains all the information about the flight:

  • your air ticket number
  • detailed information about the flight - travel time, points of arrival and departure, etc.
  • airfare
  • flight number
  • exact date and time of flight
  • airport name
  • your passport details

It is useful to print out this itinerary receipt and take it with you on the road. What if you forget your flight number or departure time, and you won’t have access to the Internet and you won’t be able to check your email. It's even easier to scan to your phone. In general, keep your itinerary receipt where it is convenient for you.

When else can a route receipt be useful?

  1. When obtaining a visa at the embassy, ​​you will only need to present your itinerary receipt. After all, this is confirmation that you have purchased an electronic air ticket.
  2. When paying for business trips, an itinerary receipt will also be sufficient. You will just need to present your boarding pass along with it.
  3. Sometimes airport employees may ask you to show your itinerary receipt. This happens in some countries. For example, at Goa airport, menacing Indian mustachioed employees check for an itinerary receipt before entering the airport.

And finally. If you are interested in electronic airline tickets and itinerary receipts, then you are clearly on to something! A map of the cheapest air flights will help you.

Since 2006, an electronic ticket and itinerary receipt appeared, and two years later, all airlines were required to provide services online registration and issuing travel documents in electronic form. So far, the adopted innovations raise a lot of questions, the main one of which is that an itinerary receipt for an electronic ticket has been sent to your e-mail. What to do with it?

Itinerary receipt and information in it

An itinerary receipt is an official document confirming the purchase of an electronic ticket. It is sent by e-mail after the transaction is completed. Itinerary receipt, or English version itinerary receipt is not a mandatory document to present at the airport, but it won’t hurt to print it. It contains information about the upcoming flight:

  • number of ticket;
  • Full name of the passenger;
  • flight number;
  • airline name;
  • luggage information;
  • flight date and time;
  • arrival point;
  • payment information;
  • armored code.

The last point is important and contains information about purchasing a ticket. The reservation code will be required during online registration. The itinerary receipt also indicates the fare, tax and fees.

Fare is the base cost of an e-ticket. It is used in the calculation of fees or fines. Taxes are non-refundable amounts.

Fees are various deductions that the airline does not pay when returning a ticket. For example, they include a fuel surcharge.

Differences between an itinerary receipt and an electronic ticket

Many passengers who have purchased air tickets online for the first time cannot figure out whether an itinerary receipt and an electronic ticket are the same thing or not?

We have already discussed what an itinerary receipt is - it is confirmation of the fact of purchasing an air ticket via the Internet. But it’s impossible to get on board the plane with her alone. To do this, you need the ticket itself as a travel document and a boarding pass.

An electronic ticket, just like a regular ticket, confirms the very fact that you have paid for a seat on the plane for a specific flight. Without it, any passenger is a free rider. A boarding pass is issued to the passenger at the airport after completing the check-in procedure. This is where the listed documents differ.

How to use an electronic plane ticket

The difference between these documents is clearly visible in the example of purchasing an air ticket at Aeroflot. The passenger goes to the website of Aeroflot or any aggregator, selects a flight and pays for the ticket. Its electronic copy remains in the system, and the user is sent an itinerary receipt by email. This is peculiar cash receipt, which most buyers throw away, but some keep. In what cases is this necessary, we will look at it a little later. In the meantime, the passenger needs to print it out and put it along with other documents.

This is what an itinerary receipt for an Aeroflot plane looks like:


At the airport, he presents his passport, checks in and receives a boarding pass. If a passenger decides to check in online, it is worth finding out how to get a boarding pass for a plane using an electronic ticket. To do this, you only need the ticket and flight numbers. After filling in the appropriate fields, the boarding pass will be sent by email. You need to print it out and no longer worry about checking in at the airport.

If your boarding pass has not been printed or a paper copy has been lost, you can retrieve it at the counters designated for self-registration. The same numbers are needed to book seats on the plane using electronic tickets.

Passengers are rarely perplexed by the situation when there is no ticket number on the itinerary receipt. What to do in this case? You don’t have to do anything and the airline staff will determine your seat when boarding. If this option does not suit you, indicate your desired seats on the website when completing online registration. In this case, remember that best places You will have to pay extra in the salon.

In what cases may a route receipt be needed?

According to the general rules of air travel, it is not necessary to have a printed itinerary receipt with you. But there are situations in which it is needed. For example, it may be asked to be presented at the entrance to the airport as proof that the passenger is indeed departing soon.

The itinerary receipt will also be useful when traveling abroad: it will guarantee that the passenger will not stay in this country for a long time. This is how you get a visa at the embassy.

After presenting the itinerary receipt to the accounting department, they receive the money spent on the flight if the trip was made for work reasons.

Many service and sales systems have now shifted to the virtual sphere. Today, for example, you can buy a train or plane ticket to anywhere in the world in a few minutes, without even leaving your home! The act of purchase will be confirmed by the mysterious itinerary receipt of the electronic ticket. What functions does it carry? Is it a replacement for a regular ticket? What does it say? We will examine these and other questions in the article.

Itinerary receipt - what is it?

In fact, everything is very simple. An itinerary receipt is a document that confirms your purchase of an electronic ticket. It is in no way a replacement for a regular ticket! However, this is a valuable reminder for the passenger: it contains information about him, the route departure time, flight name, baggage, included additional services, etc.

Usually, after you have gone through the procedure of paying for the ticket, the railway or airline sends an itinerary receipt for the electronic ticket to the mailing address you previously specified. In the English version, the name of the document will sound like itinerary receipt. An option such as an itinerary receipt is also allowed.

Key information in the document

Depending on the company where you made the purchase, the information in the document will be different, as will its design. However, it invariably includes the following:

  • Full name of the passenger.
  • Information about past payment.
  • Comprehensive information about the flight.
  • Information about additional services.
  • Some important rules flight, travel.

What is it for?

"What to do with the itinerary receipt?" - Here important question. It is not at all necessary to have it with you upon arrival at the station/airport. Registration for a flight is carried out using a passport, “foreign travel document” and other documents. But its value is not only in guiding you along the route. Let's look at cases where the usefulness of this document is difficult to overestimate:

  • If the security in the waiting room is too strict, you can confirm with a document that you are in the room for a reason, but are waiting for your flight.
  • Often it is the itinerary receipt that is the basis for obtaining a visa. If you present such a document for your return flight, you will confirm that you do not intend to stop in another country for a long time, which can significantly simplify the procedure.
  • The document is also important when submitting reporting documents to the accounting department at your place of work in case of a business trip. You need to fill it out standard form report, do not forget to attach your boarding pass, and then calmly wait for payments. However, if the itinerary receipt is on foreign language, then you will need a translation certified by a notary.

If for some reason you have lost this document, no problem - you can print as many copies as you like from the letter from the airline. For check-in and boarding, we note once again that it is not required - a boarding pass is issued to the passenger using his passport.

How does she look

Having printed the itinerary receipt (standardly it is placed on an A4 sheet), you will see in front of you a document with the following columns and sections:

  • Your ticket number.
  • Number and possibly date of booking.
  • Data about you: Full name, date of birth, passport number, citizenship, etc.
  • Flight number, seats, information about baggage, additional services.
  • Date, time of departure, city, name of departure airport.
  • Time and date of arrival, locality, name of arrival airport.
  • Confirmation of successfully completed payment.

If you have reserved a certain seat in the cabin for an additional fee, paid for the carriage of baggage, additional hand luggage, animals, all this data must also be reflected in the itinerary receipt of the air ticket.

Tax, tariff and fees

The itinerary receipt is a clear and fairly easy-to-understand document, especially if it is written in Russian. However, there is still a section in it that raises questions among passengers - this is payment for the ticket. So, for example, you deposited one amount, but, say, the Aeroflot itinerary receipt contains completely different numbers. What's the matter?

Let's look at what amounts can be indicated here and what they mean:

  • Tariff - the full cost of the air ticket should be indicated here. It is on this basis that you will be charged fines and fees for exchange or return, if such a possibility exists.
  • Tax - this column contains taxes and fees collected by airlines from passengers. The most popular is the fuel surcharge. Please note that you can get only part of them back if you return your ticket. Most are fixed amounts, which, alas, cannot be returned if plans are cancelled.
  • Fees - this includes fees for various Additional services: insurance, large luggage, seat selection, etc.

What if there is a mistake?

So, let's imagine the situation. The passenger filled out all the data in the online form and paid for the train or air ticket. He receives an itinerary receipt by email, and when he reads it, he notices with annoyance that somewhere he still managed to make a mistake - in the last name, first name, document number. What to do?

If the ticket was purchased for a domestic, Russian flight, then fewer problems will arise. If you have the wrong last name, you will still be given a boarding pass. But it is still worth consulting about this with the company itself. But if the flight is international, then due to discrepancies in the data you may well not be allowed to fly.

So, we found out that an itinerary receipt is not an air ticket or a boarding pass. You won’t be put on a plane or train with one - you must present the required documents. However, the itinerary receipt is not only a useful reminder, but also a multifunctional document that can even help in obtaining a visa.