Why does the “Where is the guru?” screen crash when starting games? The game does not start, errors when launching games

For the game to be easily installed and run without problems, it’s not enough to find good resource to download it. You also need the game to launch and work properly on your computer, and this requires compliance large quantity a wide variety of parameters. If there is even a small problem in the system or in the game itself, the game will either not start at all or will work with errors.

Errors: what they are and how to remove them

Can't install

This problem can arise if you have a broken archive or a file that is obviously corrupted (maybe even containing a virus). If the program does not want to install, simply find another source for downloading the game and try again.

Additionally, an installation problem may occur if installation disk damaged. Then there will be no choice but to buy a new one.

If nothing happens

If you installed the game, but absolutely nothing happens when you launch it, then perhaps the reason is the absence of the following programs on your computer:

• Net Framework and Xna Framework Microsoft (required not only for games, but also for many others useful applications);
• Games for windows live(required for online games).

DirectX related errors

They might look like this:

• d3dx9_43.dll;
• xinput1_3.dll;
• d3dx9_31.dll;
• d3dx9_34.dll;
• xinput1_2.dll, etc.

The DirectX program is vital for your computer to be able to correctly play games and some other multimedia applications that have solid graphics, surround sound and 3D animation. If your PC produces the above errors, then you need to either install this program on your computer or simply update the existing version.

Moreover, for the newest, most advanced (and these are almost all the most popular toys) you will need DirectX 11 version. But here it is necessary to take into account that this program only works on Windows 7, 8 and Vista. But XP does not support it, which means games/applications that require this version of the program will not work for you. You will either need to install another OS, or try to enable compatibility with your OS version. This can be done by right-clicking on the game icon and selecting “Properties”. Next, go to the “Compatibility” tab, check the box “Run the program in compatibility mode for...”, and then select the desired option in the drop-down list.

mss32.dll error

The reason why games produce this type of error may be the lack of the necessary software or incorrect installation of the file itself. So try:

• update DirectX;
• remove and reinsert the toy;
• update or reinstall drivers for your video card (you can do this from the website of the official manufacturer of your product);
• update or reinstall the drivers for the sound card.

Moreover, with regard to drivers, I would like to note that they should be updated regularly. If the update does not occur for some reason, then one wonderful moment any application or game or program simply will not start. Moreover, the fact that you have one game running does not mean at all that all the others, especially new ones, should be running as well. After all, games are constantly being updated and improved, and therefore the system requirements for them are growing.

Many users who at least sometimes play games encounter a problem when a black screen appears when starting the game. Moreover, this can affect absolutely any toy, but in most cases the problem occurs in Warface, Fallout 3, Wolfenstein and League of Legends. Below we will look at the reasons for its occurrence and ways to solve the problem.

Software

Especially often, a black screen appears in games due to the absence or old version of the following programs: Net Framework, Visual C++, DirectX, and drivers for the video card.

To correct the situation, it will be enough to install or update the already installed software to latest version. I recommend downloading them only from official sites, so as not to pump yourself up. As for DirectX, it is installed automatically along with the drivers on the video card, so just download the drivers from the office. your video card manufacturer's website for your version of windows 10, 7, 8 or XP and install them.

After this, the reason for the black screen appearing during the game should disappear, however, if this does not happen, move on.

Windowed mode

I had a case where the screen turned off after starting the game, for a long time I couldn’t figure it out on my own, crawling on the Internet, I finally found interesting solution which helped.

All you need is:

After startup, when you see a black screen, press the keyboard combination " Alt+Enter" to switch to windowed mode.

After that, change the resolution to a lower one in the game settings. But if this method did not help you, contact the game developers through technical support.

Technical problem

If when you turn on the game you see a black screen, but the game itself does not start, the reason may be that the video card is overheating, or the north or south bridge on the motherboard is overheating.

In this case, you should disassemble the computer or thoroughly clean it from dust, do not forget to replace the thermal paste. Carry out the cleaning procedure carefully, because even the slightest damage motherboard or components may render them inoperative.

After the cleaning process is completed, check if the computer screen goes blank while playing, the problem should be resolved.

Connecting a monitor

In most cases, the solution is simple and in order to remove blackness, you just need to check your monitor for serviceability

Namely, it is necessary:

Restart the game and check if the screen turns off.

Errors

Do you still see a black screen when you start the game, but there is sound? Perhaps the reason is in the toy itself, the installation occurred with errors or there is a bug in it.

Of course the question arises, what to do?

In the first case, you simply reinstall the toy, and the bug is treated using special patches that can be found and downloaded on the Internet.

System requirements

Before installing any toy, check whether it fits specifications computer. Below I will describe the parameters that you need to pay attention to; they are often written in the description of the toy.

1. Operating system version.
2. Characteristics of the video card (often the card model and the amount of video memory are written).
3. Generation and frequency of the processor, for example (Core I5 ​​– generation, 2.4 GHz – clock frequency).
4. Random access memory (RAM), for example (4 Gb).
5. Required hard disk space.

This is what it looks like in the description:

Make sure that your computer or laptop meets all the required specifications and only then begin the installation process.

Video on the topic

The game starts but immediately crashes? Below we will look at why games crash on startup and how to deal with it.

What is departure?

There can be a huge number of reasons why the game crashes at startup, and here we will give only the most common examples of errors. Unlike the situation when, which is usually caused by the lack of necessary files, crashes can be caused by both hardware and software failures.

If the game responds upon startup, but after a short time crashes to the desktop again, you should first of all look for a way to solve your specific error. Some of the answers can be found in.

But what if the game crashes without any error messages that can help you identify the problem? In such cases, it is difficult to immediately determine why this is happening.

Why does the game crash and what to do about it?

1. a lack of random access memory/video card memory.

Game crashes often occur due to insufficient RAM on the computer, this is especially true when trying to run demanding games. modern games on old PCs.

In this case, try:

1. increase the amount of system memory your graphics card can use using ATI Catalist Control Center, a useful utility for managing your graphics card, by setting maximum number in the UMA Frame Buffer field.

These actions may slightly improve your computer's performance, which may solve the problem with the game crashing.

1. Conflict with antivirus, firewall, Firewall.

This error often occurs when installed incorrectly. pirate games. Your computer's security software may recognize the game as malware and disable it when you try to launch it. If you are sure that the installed game will not harm the system, try disabling program data.

1. Problems with Microsoft Visual C++, DirectX, PhysX libraries

Sometimes without detecting necessary files specified packages, the game may crash without an error message. Most often this happens when the required version of PhysX is missing. If this is your problem, then the solution is very simple. Try the following:

1. Check which package versions are installed on your computer and whether they are compatible with the system. This can be done in the “Add or Remove Programs” tab of the Control Panel menu. You can read about version compatibility both on our website () and on the official websites of manufacturers.
2. Download distributions from official websites and install the missing versions.
3. If this does not help, reinstall all previously installed versions of packages.

When installing an older version of Nvidia PhysX – Nvidia PhysX Legacy, You must first uninstall the newer version, then install the old one, and then reinstall the new one! Doing everything in strict sequence is important to eliminate the error.

1. Problems with video card drivers

1. Viruses

The presence of viruses on a computer often causes the game to be unable to launch or games and programs to crash when trying to launch. Before trying to solve the problem differently, It is recommended to check the system using an antivirus and, if possible, remove all malware.

1. Computer overheating

If your computer or laptop overheats, games and programs may also crash, and the system will begin to work much more slowly. This is less likely to cause a crash at startup, however, if you try to launch the game on an already overheated PC, it may crash. What to do, if your computer often overheats?

If you have a laptop, then the problem can be easily solved by purchasing a cooling pad.

In any case, to avoid overheating, it is not recommended to keep your computer or laptop under high load (active use of programs, games, long-term downloading of torrents) for too long.

If all else fails

If the above methods did not help fix the game crashing on startup, you should try looking for a solution specific error. Even if the game crashes without messages, you should at least try to find solutions to the problem for this game.

If the game freezes with the standard Windows message, click "Show Problem Details" and try to find a solution that matches the value of the "Exception Code" line.

Although games crashing on startup is enough a common problem, the actions listed in this article help in half the cases. Have you done everything according to the instructions, but the game keeps crashing? Check out other articles on our website and you will be able to launch the game without crashes.

Found a typo? Select the text and press Ctrl + Enter

When launching games, problems often arise; the game you installed may not start, displaying a bunch of error windows. What to do if the game does not start, why and what are the reasons? We will try to answer these questions in this article, giving some common examples of errors and problems launching games.

Probably the most important thing when starting the game is this is whether your computer meets the minimum requirements of the game. Requirements for a game are usually written on the disc boxes (if you bought it) or on the website (if you downloaded it).

Missing msvcr100.dll, MSVCR110.dll, MSVCR120.dll, VCRUNTIME140.dll

Now about the errors that may occur when starting the game. One of the common errors is the absence of msvcr100.dll, MSVCR110.dll, MSVCR120.dll, VCRUNTIME140.dll - libraries, which can be easily removed by installing the package Microsoft Visual C++ Redistributable Packages. This error means that you have an incorrect version of this package installed or is completely missing.

In case of problems with MSVCR110.dll, you need to download and install:
Download Visual C++ for Visual Studio 2012 Update 4

In case of problems with MSVCR120.dll, you need to download and install:
Download Visual C++ for Visual C++ 2013 update 5

To install VC++ packages, you must have Service Pack 1 for Windows 7

In case of problems with VCRUNTIME140.dll, you need to download and install:
Download Microsoft Visual C++ 2015 Update 3 RC

Errors d3dx9_43.dll, xinput1_3.dll, d3dx9_31.dll d3dx9_34.dll, xinput1_2.dll

There may also be a problem with DirectX when starting the game. Errors d3dx9_43.dll, xinput1_3.dll, d3dx9_31.dll d3dx9_34.dll, xinput1_2.dll and other similar ones inform us that either DirectX is not installed on the computer or old version, which requires updating. Most modern games require DirectX 11 version installed, which can lead to errors when launching games, for example on Windows XP, since it does not support DirectX 11; on other versions of Windows, you can update DirectX by downloading from the developer's website, or look in the folder with game, most of the developers add the necessary extras. programs for launching the game.

Error with mss32.dll file

You can resolve this error in the following ways:

• updating video card drivers helps eliminate most of these possible errors. Video card drivers can and should be updated regularly from the official developer website.

Attention! Intel video cards integrated into the processor are not supported for most modern games! Don't be lazy and update your drivers, especially for laptops!

• DirectX update too possible variant fix this problem.
• reinstallation installed game, as an option, but not very effective.
• Use command sfc /scannow — a utility for checking and repairing all important Windows files on the computer, including DLL files
  a) open Command Prompt as Administrator
  b) enter the following command: sfc /scannow and press Enter
  c) the utility will begin searching for problems and inconsistencies in the operating system files

xlive.dll error

A common error when launching games using the Games for Windows Live service. Installing Game for windows live from the official website will help fix it.

The msvbvm50.dll file is missing.

The file is located in the Visual Basic 5.0 Run-time library. You need to find it on the Internet, download it and copy it to system directory operating system.

Error 0xc000007b

Error 0xc000007b appears due to corruption of the operating system system files. For example, if you shut down or reboot your computer. In addition, the reasons why error 0xc000007b appears when starting the game may be the lack of DirectX (or corruption of software files), .Net Framework, Visual C++, or problems with video card drivers, in particular NVidia.

To fix this error, try the following:

• Install/update DirectX, Visual C++, .Net Framework links can be found above
• Run the game as Administrator, sometimes it helps
• Update your video card driver
• Run the command sfc /scannow (how to do this is described above)
• Check if there are problems launching other games. It is possible that the problem may lie in the files of a specific game. In this case, try reinstalling it.
• Well, extreme measures! Restore the system to an earlier state when the error did not appear.

Legacy Game Compatibility Mode

Some older games can be run on newer versions of Windows in compatibility mode.

To use this mode, you need to right-click on the game shortcut and select “Properties”. In the window that opens, switch to the “Compatibility” tab.

Other reasons

• Incorrect date and time on the computer.
• We check for updates or new versions of the game or program.
• Use Latin characters on the way when installing the game.
• Install all components (programs) that come with the game.
• Perhaps you haven’t cleaned your computer for a long time, then it needs to be cleaned.
• Viruses prevent components from working normally. In this case, you need to run your computer with an antivirus.
• If the game is online, it may be blocked by an antivirus or firewall. You can try disabling them temporarily or adding them to exceptions.

Here are the most common errors and problems when launching games. To summarize, we can say that in order to play interesting game, before installation - look minimum requirements games, update the drivers on your PC, install the required programs when installing the game, check your computer for malware and read the instructions before installing the game (Sometimes it helps!). That's all. Good luck!

Black screen when starting games - quite common problem, which even owners of official versions of projects encounter. Purchasing from original sources does not guarantee that the user will not experience such an error. There are a few possible reasons the fact that the game does not progress beyond the dark picture, as well as ways to solve the problem.

Main problem

Most often, a black screen when starting games means that there is something wrong with the video card on the computer. It is this detail that is responsible for displaying the graphic component. Your model may not meet the minimum requirements system requirements or it has not updated its drivers to the latest version, which is often necessary for the smooth launch of new projects. This is the most common problem faced by inexperienced users personal computers. Of course, there are other problems that lead to a black screen. And they will be discussed further in the article.

Checking the video card

Determine whether the black screen when starting games is due to problems with the video card, in manual mode impossible. The user will have to download additionally software, which will automatically collect data and present it on the screen. The first useful utility for checking a video card is FurMark, which is created specifically for this task. As a result of installation and start of the test, the exact model of the GPU will be shown on the screen, average temperature, driver version and much more. The number of points will be displayed at the top, which can be compared on the official website with other indicators.

A similar task can be performed by the Game Booster utility, which was created to speed up and increase FPS in games. Information about the video card is collected in a separate window, and the user can evaluate its condition in order to accept necessary measures. These programs will be enough to carry out regular checks.

What measures to take?

If checking the video card shows that the drivers are not the latest version, then you need to update them. Just log into the official website of the manufacturer. Freely accessible files are regularly posted there; just select your model, download and update on your computer. If after this nothing has changed with the problem, then it is worth doing a major virus scan. Restart your computer and sign in operating system V safe mode. Perhaps malicious files have settled on the system and immediately eat up updates. Antivirus works much better in safe mode, so set it to deep scan and within a few hours (depending on the number of files) the program will detect all viruses. It's also worth noting that the black screen issue may be caused by the driver update itself. Some models do not accept new files. In this case, you should uninstall the update, clean the registry and install the standard driver.

Hardware faults

A black screen when launching games can occur not only due to problems within the system, but also due to hardware failure. If the system has been working properly for a long time, and suddenly similar problems begin, then you should first clean the equipment from dust and accumulated dirt. Do this as carefully as possible so as not to damage anything, and clean regularly. In a laptop, change the thermal paste, and in a desktop PC, check the power of the power supply; it may be necessary to replace it for the load generated by games. Such actions should be sufficient if the problem does not lie in a faulty video card.

It’s worth keeping track of which games are failing to load. The reason may even lie in the incompatibility of new GPU models with older games. For example, projects that are made using OpenGL technology. The best test would be to temporarily replace the video card with one that will definitely work. This way you will be able to find out whether it is the problem or whether the OS is failing.

Registry cleaner and related programs

If the user first encounters the problem of a black screen when launching games, what to do can be figured out based on knowledge about the computer. Most problems arise because data is written incorrectly in the registry and errors occur. Then the programs and the entire system begin to work incorrectly. Cleaning and eliminating such problems should be carried out regularly, in the simplest and most free utility For this you can choose CCleaner. There are no restrictions on the number of checks, and there are many additional functions.

Another solution in games where the presence of the .NET Framework utility is a prerequisite is to manually reinstall all of its libraries. In the Security Center, turn off automatic updates, download the archive with all versions and install all the contents one by one. The list includes package 1.1, update 3.5 with additional files SP1. If a later version was installed, use it.

CPU overheating

If, when starting any game, a black screen appears instead of loading, then the problem may lie in the processor. The thing is that if a computer or laptop works for a long time, and the inside has not been cleaned for many months, then overheating cannot be avoided. It is for this reason that you should always monitor the temperature central processor. To do this, you can use standard operating system gadgets or the Game Booster utility already mentioned above. The reason will be 100% in the processor if the programs worked normally at startup, and after several hours a black screen began when launching games on Windows 10 or other versions of the OS. The solution would be a quick shutdown, and then cleaning the system from dirt and checking for malicious files. If this is not done, there may be a hardware problem. Burnt parts cost a lot of money, and therefore it is better to deal with such problems in advance.

Reinstalling the OS

If all the above tips on how to fix a black screen when starting games did not help, then you should try reinstalling the operating system. It may be too outdated or so infected with viruses that it will no longer work without them. In this case, it will be easier to save the system and install a new version. It is also worth considering that if the computer does not have very strong hardware, then a new Windows version won't do. A complete system cleanup with all files helps with many problems. It will be easier to re-install the game and enjoy the adventure without freezing or a black screen.

It is worth considering that all advice is general and there are cases when the problem does not fit the general description. If this happens, then it is better to contact a service center.