And they have repeatedly pointed out the illegality of using such a coefficient.

However, the above-mentioned resolution states:

"To establish that if payment for heating by the population is made
was carried out monthly (in equal shares) during the calendar year, taking into account the standard (0.016 Gcal per 1 sq.m), then the volume of thermal energy
energy supplied during the heating period for heating needs until the day
entry into force of this resolution, determined taking into account
ratio other than the ratio of the duration of the calendar year in months to the duration of the heating period in months (12/7), is subject to revision taking into account the ratio 12/7."

The consequences of such “legalization” are not difficult to predict.

Coefficient 12/7, increases the monthly standard for thermal energy consumption by 12/7 times from 0.016 Gcal/sq.m. up to 0.027 Gcal/sq.m., that is, by 59%

While the Rules for calculating the amount of payment for utility services for heating (approved by Decree of the Government of the Russian Federation of August 27, 2012 N 857) with amendments and additions dated September 10, 2013, the calculation methodology with a coefficient of 7/12 has already been approved:

1. If the government body of a constituent entity of the Russian Federation makes a decision on consumers paying for utility services for heating evenly for all billing months of the calendar year, the amount of payment for utility services for heating is determined using the coefficient of frequency of payments by consumers for utility services for heating (hereinafter - payment frequency coefficient), determined by dividing the number of months of the heating period in a year by the number of calendar months in a year. In this case, payment for utility heating services is calculated in each billing period of the calendar year.

2. Calculation of the amount of payment for utility services for heating is carried out in the following order:

a) the amount of payment for the utility service for heating in the i-th residential building not equipped with an individual heat energy meter, as well as the amount of payment for the utility service for heating in the i-th residential building not equipped with an individual or shared (apartment) heat energy meter (apartment) or non-residential premises in an apartment building that is not equipped with a collective (community) heat energy meter, is determined by the following formula 1:

The total area of ​​the i-th residential premises (apartment) or non-residential premises;

The standard for the consumption of utility services for heating in residential premises, established in accordance with the Rules for establishing and determining standards for the consumption of utility services, approved by Decree of the Government of the Russian Federation of May 23, 2006 N 306;

K - payment frequency coefficient determined in accordance with paragraph 1 of these Rules;

Thermal energy tariff established in accordance with the legislation of the Russian Federation;

That is, this is a coefficient of 7/12, not 12/7!

While changes have already been made to the acts of the Government of the Russian Federation on the provision of utility services (approved by Decree of the Government of the Russian Federation of April 16, 2013 N 344)

1. In the Rules for establishing and determining standards for the consumption of utility services, approved by the Decree of the Government of the Russian Federation

Federation of May 23, 2006 N 306 (Collection of Legislation of the Russian Federation, 2006, N 22, Art. 2338; 2012, N 15, Art. 1783):

add clause 3.1 with the following content:

3.1. If it is technically possible to install collective (common house) metering devices, the standard consumption of utility services for heating in residential premises is determined by formula 5, taking into account the increasing factor of:

since 2017 - 1.6.

Moscow housing associations recognize P, which legitimizes the increasing coefficient of 12/7, as contrary to current federal legislation.

The page discusses the issue of paying for heating in an apartment building: calculating the cost if there is an individual meter in the apartment, how much it costs per square meter, and also how to reduce the heating fee.

Apartment owners who have just begun to deal with receipts for heating payments, since January 2017, are again forced to study their contents and know how payments for heating an apartment are calculated.

As wise human experience says, there are unchangeable phenomena in the world, for example, the change of seasons and the annual increase in housing and communal services tariffs.

Heating fees in an apartment building are no exception.

Problems in the heating payment system

There are still laws in the housing code that contradict each other.

The main problems with this are:

1. Calculating payments for heating in an apartment building is complicated, since the percentage of installation of communal meters in the country is extremely low.
2. For houses with vertical wiring, there are no individual devices that could be installed on batteries in each apartment.
3. Difficulties in calculating between the difference that is formed in the readings of heat meters and its calculators, which indicate actual consumption in kWh.

As a rule, common house appliances indicate how much heat, water or electricity a particular house has consumed, while individual appliances indicate the consumption of all utilities by its residents. It should be taken into account that IPUs come in different types.

Types of individual heat meters

Regular The meters are embedded into the heating system and are equipped with two sensors that record how much heat was used per kWh. They are effective for horizontal wiring and the permissible rate of heat meters in an apartment building is 1 or more.

Heat computers determine how much of it was released, taking into account the heating of the radiator and air by two temperature sensors.

Heat distributors, in turn, calculate the heat transfer from the heating batteries. According to the law, when installing distributors, there must be at least 50% of them per apartment building.

These metering devices give readings exclusively inside heated residential premises, and they are used to pay for heating in the apartment according to the meters. At the same time, in an apartment building there are many common areas that also waste heat and other types of utilities, and someone must take them into account and pay for them.

Common property of apartment buildings

There are many places in high-rise buildings that can be classified as common areas:

• staircases;
• vestibules;
• hall;
• a place for a concierge or security;
• corridors;
• places for strollers;
• technical floor or attic and others.

How is heating paid for in an apartment building? All this space is either heated from risers or receives heat from the walls of apartments, so it is important that the building has a common building meter. Its indicators are distributed equally among all apartments.

If there are no devices, then heating metering in an apartment building is calculated based on the average per 1 m2 for all residents. To make the calculations correctly, you need to take into account several indicators.

Read below about how to charge for heating in an apartment.

Calculation of payments without meters

How is the payment for heating in an apartment calculated?

Existing formulas for calculating the cost of heating in an apartment take into account 3 factors if payment is made without metering devices:

1. It is separately calculated how much of it was spent on each m2 of residential premises. For this purpose, tariffs expressed in Gcal/m2 (N) established in the region are used.
2. Really heated living area (S), excluding cold places, such as balconies and loggias.
3. The cost of the service (T), adopted by local authorities in accordance with the number of rubles per 1 Gcal.

How is the cost of heating calculated in an apartment without meters?

Payment for heating in an apartment is calculated using the formula:

Thanks to which residents will see 2 columns on their receipts. One will indicate how much heating costs in an apartment, and the second will indicate the cost of heating in common areas. If last year the apartment heating tariff was 1.4, then in 2017 it was 1.6.

Unfortunately, based on Resolution 1498 of December 26, 2016, increasing coefficients have been added to the new tariff since January 2017.

This applies to houses in which a special commission has determined that they are suitable for installing communal and individual meters.

If, after their decision, the devices were not installed, then an increasing coefficient comes into force, according to which residents will receive a payment for heating in the apartment that is 50% more than the tariffs.

Therefore, the calculation of the payment for heating an apartment without IPU and general building meters is carried out taking into account this coefficient.

How much does it cost per square meter of heating in apartments? For example, in St. Petersburg houses built in 1980-99, in which meters can be installed, but there are none, the cost of 1 Gcal per m2 will be approximately 0.033, while in 2015 it was 0.020. If the obtained result is multiplied by a new coefficient, it turns out that heating has risen in price by 2.4 times.

How to calculate payment for heating an apartment in 2017 if you have an IPU, read below.

Payment for heating in an apartment building 2017 in the presence of an IPU

In order for payment for individual heating in an apartment building to be made by meters, 2 conditions must be met:

1. Metering devices must be installed in all apartments of the house.
2. There should be a building meter at the entrance to the building.

How is heating charged for an apartment?

Thanks to the meter indicators, heating payments in an apartment building (2017) are calculated using the formula:

P = (Q IPU + Q ONE x S/S at home) x T.

• Q IPU are the indicators of individual counters;
• Q ONE - the amount of heat in the entire house, except for living quarters;
• S/S of the house – area of ​​the apartment and building;
• T – tariff adopted in the region.

Heat saving

How to reduce heating bills in an apartment? The question of how to pay less for heating an apartment is asked by many apartment owners. According to statistics, already in 2016, more than 10% of residents were unable to pay the cost of heating in an apartment building in the winter, and for the majority, unaffordable tariffs became a “black hole” in the family budget.

In 2017, these figures may increase significantly.

How to reduce heating bills in an apartment? First thing, it is worth investing in the installation of meters, both communal and individual.

If the payment is calculated by the management company, then the cost of heating the apartment includes all its expenses in case of heat loss, that is, the residents owe it money even before the heat came to their home.

As practice shows, if there are metering devices, the cost of heating, for example, a 3-room apartment is cheaper for owners than for those who have a “kopeck piece” without them.

It is worth checking the thermal insulation of the apartment, since if it is violated, installing meters will not provide visible savings. It is especially worthwhile to examine windows and doors through which the cold most often enters the premises. If it is not possible to replace them, then it is enough to seal the cracks to make the apartment warmer.

If the heating system allows, then you can install thermostats on batteries and monitor the amount of heat, reducing it, for example, on warm days or when there is no one in the apartment during the day.

When finances allow, then you can refuse centralized heating by equipping an autonomous system. The choice of alternative heat sources in the modern energy market is large. It is enough to submit an application for refusal and indicate what will be used for heating the home. If the chosen method does not contradict SNiP, then you can begin refurbishment of the apartment.

As a rule, the use of even the simplest of these methods can significantly reduce the cost of heating your home.

Thus, we can conclude that from January 2017, in houses that are subject to the installation of heat meters, it is better to have them, otherwise residents will have to overpay by 50% more than at the specified tariffs. Where meters are located, the calculation is carried out using a simple formula that takes into account their indicators, and by taking steps to reduce heat loss, you can save money.

Decree of the Government of the Russian Federation dated May 6, 2011 N 354 (as amended on July 13, 2019) “On the provision of utility services to owners and users of premises in apartment buildings and residential buildings” (together with the “Rules for the provision of utility services...

VI. Procedure for calculating and paying utility bills

ConsultantPlus: note.

From 07/01/2020, the fee for utility services for electricity supply can be reduced until the consumer is completely exempted from payment in the cases, procedure and amount established by legislation in the field of electric power industry (Federal Law dated 12/27/2018 N 522-FZ).

36. The calculation of the amount of payment for utility services is carried out in the manner established by these Rules, taking into account the features provided for by regulations governing the procedure for establishing and applying the social norm for the consumption of electrical energy (power), if in a constituent entity of the Russian Federation a decision has been made to establish such social norm.

37. The billing period for paying utility bills is set equal to a calendar month.

38. The amount of payment for utility services is calculated according to tariffs (prices) for consumers established by the resource supplying organization in the manner determined by the legislation of the Russian Federation on state regulation of prices (tariffs).

If in a constituent entity of the Russian Federation a decision has been made to establish a social norm for the consumption of electrical energy (power), the amount of payment for utility services for electricity supply is calculated based on the prices (tariffs) for electrical energy (power) established for the population and equivalent categories of consumers in within and beyond such social norm.

In the case of establishing tariffs (prices) differentiated by consumer groups, the amount of payment for utility services is calculated using the tariffs (prices) established for the corresponding group of consumers.

If surcharges are established on tariffs (prices), the amount of payment for utility services is calculated taking into account such surcharges.

In the case of establishing two-rate tariffs (prices) for consumers, the calculation of the amount of payment for utility services is carried out according to such tariffs (prices) as the sum of the constant and variable components of the payment, calculated for each of the 2 established rates (fixed and variable) of the two-rate tariff (price) separately .

In the case of establishing two-component tariffs for hot water, the amount of payment for the hot water utility service is calculated based on the sum of the cost of the cold water component intended for heating in order to provide the hot water utility service (or the coolant component, which is an integral part of the hot water tariff in open heat supply systems (hot water supply), and the cost of the component for thermal energy used to heat cold water in order to provide public hot water supply services.

(see text in the previous edition)

When establishing tariffs (prices) for consumers, differentiated by time of day or other criteria reflecting the degree of use of utility resources, the amount of payment for utility services provided in residential premises is determined using such tariffs (prices) if the consumer has an individual, common (apartment) or room metering device that allows you to determine the volumes of utility resources consumed in the corresponding premises differentiated by time of day or other criteria reflecting the degree of use of utility resources.

(see text in the previous edition)

When calculating the amount of payment for utility resources purchased by the contractor from a resource supplying organization for the purpose of providing utility services to consumers, the tariffs (prices) of the resource supplying organization are used when calculating the amount of payment for utility services for consumers.

39. If, when calculating the amount of payment for a utility service, a two-part tariff (price) is subject to application, then the contractor, in order to calculate the constant component of the payment, is obliged to calculate in the manner in accordance with Appendix No. 2 the number of units of that constant value per each residential or non-residential premises in an apartment building ( power, load, etc.), which is established by the legislation of the Russian Federation on state regulation of tariffs for calculating the constant component of the fee.

40. A consumer in an apartment building pays for utilities (cold water supply, hot water supply, sewerage, electricity supply, gas supply) provided to the consumer in residential and non-residential premises in the cases established by these Rules, with the exception of the case of direct management of an apartment building by the owners of the premises in this house, as well as cases where the control method in an apartment building is not selected or the selected control method is not implemented, in which the consumer in an apartment building, as part of the payment for utility services (cold water supply, hot water supply, sewerage, electricity supply, gas supply), separately pays for utilities provided to the consumer in residential or non-residential premises, and payment for utilities consumed during the maintenance of common property in an apartment building (hereinafter referred to as utilities provided for general house needs).

(see text in the previous edition)

(see text in the previous edition)

The consumer of a utility service for heating and (or) hot water supply, produced and provided by the contractor to the consumer in the absence of centralized heat supply and (or) hot water supply systems, pays a fee calculated in accordance with paragraph 54 of these Rules.

(see text in the previous edition)

41. The consumer of utilities in a household pays a fee for utilities, which includes payment for utilities provided to the consumer in the residential premises, as well as utilities consumed when using the land plot and outbuildings located on it.

42. The amount of payment for utility services provided to a consumer in a residential premises equipped with an individual or common (apartment) metering device, with the exception of payment for utility services for heating, is determined in accordance with formula 1 of Appendix No. 2 to these Rules based on the readings of such a device accounting for the billing period. In the case of establishing two-component tariffs for hot water, the amount of payment for the hot water supply utility service provided to the consumer for the billing period in a residential premises is determined in accordance with formula 23 of Appendix No. 2 to these Rules based on the readings of hot water meters.

(see text in the previous edition)

In the absence of an individual or general (apartment) metering device for cold water, hot water, electrical energy and gas and the absence of the technical possibility of installing such a metering device, the amount of payment for utility services for cold water supply, hot water supply, electricity supply, gas supply provided to the consumer in a residential premises, is determined in accordance with formulas 4 and Appendix No. 2 to these Rules based on utility service consumption standards. In the case of establishing two-component tariffs for hot water, the amount of payment for the hot water supply utility service provided to the consumer for the billing period in a residential premises is determined in accordance with formula 23 of Appendix No. 2 to these Rules based on the hot water consumption standard.

(see text in the previous edition)

In the absence of an individual or general (apartment) metering device for cold water, hot water, electrical energy and in the event of an obligation to install such a metering device, the amount of payment for the utility service for cold water supply, hot water supply and (or) electricity supply provided to the consumer in a residential premises, is determined by formula 4(1) of Appendix No. 2 to these Rules based on the standard consumption of utility services for cold water supply, hot water supply and (or) electricity supply using an increasing coefficient, and in the case of establishing two-component tariffs for hot water, the amount of payment for utility services according to hot water supply provided to the consumer for the billing period in a residential building that is not equipped with such metering devices is determined by formula 23(1) of Appendix No. 2 to these Rules based on the hot water consumption standard using a multiplying factor.

(see text in the previous edition)

(see text in the previous edition)

The amount of payment for utility services provided to a consumer in a residential premises in the cases and for the billing periods specified in paragraph 59 of these Rules is determined based on the data specified in paragraph 59 of these Rules.

The amount of payment for public sewerage services provided for the billing period in a residential premises that is not equipped with an individual or common (apartment) wastewater meter is calculated based on the sum of the volumes of cold and hot water provided in such a residential premises and determined according to the readings of individual or general (apartment) cold and (or) hot water metering devices for the billing period, and in the absence of cold and (or) hot water metering devices - in accordance with formula 4 of Appendix No. 2 to these Rules based on the sewerage standard.

(see text in the previous edition)

42(1). Payment for heating utilities is carried out in one of two ways - during the heating period or evenly throughout the calendar year.

In an apartment building that is not equipped with a collective (common building) heat energy meter, and a residential building that is not equipped with an individual heat energy meter, the amount of payment for the heating utility service is determined according to formulas 2, , and Appendix No. 2 to these Rules based on from the heating utility consumption standard.

(see text in the previous edition)

In an apartment building that is equipped with a collective (community) heat metering device and in which not a single residential or non-residential premises is equipped with an individual and (or) common (apartment) heat energy metering device, the amount of payment for the heating utility service is determined by formulas 3 and Appendix No. 2 to these Rules based on the readings of a collective (common house) heat energy meter.

(see text in the previous edition)

In an apartment building that is equipped with a collective (common building) heat energy meter and in which at least one, but not all residential or non-residential premises are equipped with individual and (or) common (apartment) heat energy meters, the amount of payment for the heating utility service is determined according to formulas 3(1) and Appendix No. 2 to these Rules based on the readings of individual and (or) general (apartment) and collective (common house) heat energy meters.

(see text in the previous edition)

In an apartment building that is equipped with a collective (common building) heat metering device and in which all residential and non-residential premises are equipped with individual and (or) common (apartment) heat energy metering devices, the amount of payment for utility services for heating is determined by formulas 3(3 ) and Appendix No. 2 to these Rules based on the readings of individual and (or) common (apartment) heat energy metering devices and the readings of a collective (common house) thermal energy metering device.

(see text in the previous edition)

In a residential building that is equipped with an individual heat energy meter, the amount of payment for the heating utility service is determined according to formulas 3(4) and Appendix No. 2 to these Rules based on the readings of the individual heat energy meter.

(see text in the previous edition)

If an apartment building is equipped with a collective (common building) heat energy meter and, at the same time, residential and non-residential premises in the apartment building, the total area of ​​which is more than 50 percent of the total area of ​​all residential and non-residential premises in the apartment building, are equipped with distributors, the amount of payment for utility services is according to heating is determined in accordance with the provisions of paragraphs three and four of this paragraph and is subject to adjustment once a year by the contractor in accordance with formula 6 of Appendix No. 2 to these Rules. By decision of the general meeting of owners of premises in an apartment building, members of a partnership or cooperative, a more frequent frequency during the year for adjusting the amount of payment for utility heating services provided to consumers in the apartment building specified in this paragraph may be established in the event of payment for utility services for heating during the heating season. In the event of failure, lack of indications, or the presence of a violation of the integrity of the seal of at least one distributor in a residential or non-residential premises of an apartment building, such premises are equated to premises not equipped with distributors.

(see text in the previous edition)

When choosing a method of paying for heating utilities during the heating period with an open heat supply system (hot water supply), if the heat metering unit of an apartment building is equipped with a collective (common house) heat energy meter that takes into account the total volume (quantity) of heat energy consumed for the needs of heating and hot water supply, to determine the amount of payment for heating utilities in accordance with the provisions of paragraphs three to five of this paragraph, the volume (quantity) of thermal energy consumed during the billing period for heating needs, during the heating period is determined as the difference in volume ( quantity) of thermal energy consumed during the billing period, determined on the basis of the readings of the collective (common house) heat meter with which the apartment building is equipped, and the product of the volume (quantity) of thermal energy consumed during the billing period, used to heat water for the purpose of providing public utilities hot water supply, determined based on the standard consumption of thermal energy used to heat water for the purpose of providing public services for hot water supply, and the volume (quantity) of hot water consumed in the premises of an apartment building and for general house needs.

When choosing a method of payment for heating utilities during the heating period, if, with an open heat supply (hot water supply) system in an apartment building, collective (common house) metering devices are installed separately in the heating system and in the hot water supply system, the amount of payment for the utility service according to heating is determined in accordance with the provisions of paragraphs three to five of this paragraph.

When choosing a method of payment for a heating utility service during the heating period, the volume (quantity) of thermal energy in the amount determined on the basis of the readings of individual and (or) general (apartment) heat energy metering devices is used when calculating the amount of payment for the heating utility service for the billing period in which the consumer submitted meter readings. When choosing a method of paying for heating utilities evenly throughout the calendar year, the readings of individual and (or) general (apartment) heat energy meters are used when making adjustments for the past year.

(see text in the previous edition)

42(2). The method of payment for utility services for heating during the heating period is applied from the beginning of the heating period in the year following the year in which the government body of the constituent entity of the Russian Federation decided to choose this method, and the method of payment for utility services for heating evenly throughout the calendar year - from July 1 of the year following the year in which the government body of the constituent entity of the Russian Federation made a decision to choose this method.

If a government body of a constituent entity of the Russian Federation makes a decision to change the method of payment for a heating utility service, the executor shall adjust the amount of payment for a heating utility service in the first quarter of the calendar year following the year in which the payment method changes, in accordance with formula 6 (1)

(see text in the previous edition)

43. The volume of thermal energy consumed in the non-residential premises of an apartment building is determined in accordance with paragraph 42(1) of these Rules.

In the absence of a collective (common building) heat energy meter in an apartment building, as well as an individual heat energy meter, the specified volume is determined based on the heating utility consumption standard applied in such an apartment building.

(see text in the previous edition)

The volume of electrical energy, cold water and hot water consumed in a room allocated in an apartment building for parking spaces, the volume of waste water discharged is determined based on the readings of the corresponding utility resource meters installed for the purpose of separate metering of the consumption of utility resources in this room, and in their absence, based on the area of ​​the specified premises and the standard consumption of cold water, hot water, waste water disposal, electrical energy for the purpose of maintaining common property in an apartment building. The specified volume of electrical energy, cold water and hot water, as well as waste water is distributed among the owners of parking spaces in proportion to the number of parking spaces belonging to each owner. Moreover, in the absence of electricity, cold water and hot water meters installed for the purpose of separate metering of the consumption of utility resources in this room, the amount of payment for owners of parking spaces is determined by applying an increasing factor to the corresponding standard for the consumption of utility resources, the value of which is taken to be 1.5.

(see text in the previous edition)

44. The amount of payment for utility services provided for general house needs in the cases established by paragraph 40 of these Rules, in an apartment building equipped with a collective (communal) metering device, with the exception of utility heating services, is determined in accordance with formula 10 of Appendix No. 2 to these Rules.

At the same time, the volume of utility services provided for common household needs during the billing period, distributed in accordance with formulas 11 - Appendix No. 2 to these Rules among consumers, cannot exceed the volume of utility services calculated based on the consumption standards of the corresponding utility resource for the purpose of maintaining common property in apartment building, except for cases where a general meeting of owners of premises in an apartment building, held in the prescribed manner, made a decision on the distribution of the volume of utilities in the amount exceeding the volume of utilities provided for general house needs, determined based on the readings of the collective (common building) meter , above the volume calculated on the basis of standards for the consumption of communal resources for the purpose of maintaining common property in an apartment building, between all residential and non-residential premises in proportion to the size of the total area of ​​each residential and non-residential premises.

When calculating the payment for a utility service provided for general house needs to a consumer in a non-residential premises, the prices (tariffs) established for the category of consumers to which such a consumer belongs are used.

If the common house (collective) and all individual (apartment) metering devices have the same functionality for determining the volume of consumption of utility services differentiated by time of day or other criteria reflecting the degree of use of utility resources, then the volumes of utility services provided for the billing period for general house needs are determined separately for each time of day or other criterion, and the amount of payment for each of such volumes of utility services is distributed among consumers in accordance with paragraph one of this paragraph. In other cases, the volume of utility services provided for the billing period for general house needs is determined and distributed among consumers in an apartment building without taking into account the differentiation of this volume by time of day or other criteria reflecting the degree of use of utility resources, unless otherwise established by the agreement containing the provisions on the provision of public services.

(see text in the previous edition)

45. If the volume of utility services provided during the billing period for general house needs is zero, then the payment for the corresponding type of utility service provided for general house needs, determined in accordance with paragraph 44 of these Rules, is not charged to consumers for such billing period.

(see text in the previous edition)

46. ​​Payment for the corresponding type of utility service provided for the billing period for general house needs, determined in accordance with paragraph 44 of these Rules, is not charged to consumers if, when calculating the volume of utility service provided for the billing period for general house needs, it is established that the volume communal resource, determined based on the readings of the collective (common house) meter for this billing period, is less than the sum of the volumes of the corresponding type of utility service provided for this billing period to consumers in all residential and non-residential premises, determined in accordance with paragraphs 42 and these Rules, and determined in accordance with paragraph 54 of these Rules of the volumes of the corresponding type of utility resource used by the contractor during this billing period in the independent production of utility services for heating and (or) hot water supply.

(see text in the previous edition)

(see text in the previous edition)

48. In the absence of a collective (common house) metering device, the amount of payment for utility services (with the exception of utility services for heating) provided for general house needs in an apartment building in the cases established in paragraph 40 of these Rules is determined in accordance with formula 10 of Appendix No. 2 to these Rules. In this case, the volume of communal resources consumed in the maintenance of common property in an apartment building per residential (non-residential) premises is determined in accordance with formula 15 of Appendix No. 2 to these Rules.

(see text in the previous edition)

49. If the household is not equipped with an individual meter for the corresponding type of communal resource, then the consumer, in addition to the payment for the utility service provided in the residential premises calculated in accordance with paragraph 42 of these Rules, pays for the utility service provided to him when using the land plot and located on it outbuildings.

The amount of payment for utility services provided to the consumer when using a land plot and outbuildings located on it is calculated in accordance with formula 22 of Appendix No. 2 to these Rules based on the standards for the consumption of utility services when using the land plot and outbuildings located on it.

The calculation of the amount of payment for utility services provided to the consumer when using the land plot and outbuildings located on it is carried out starting:

from the date specified in the contract containing provisions for the provision of utility services, or in the consumer’s application submitted to the contractor in accordance with subparagraph “k” of paragraph 34 of these Rules, on the start of consumption of the utility service provided by the contractor when using the land plot and outbuildings located on it if the consumer does not have an individual metering device;

from the date specified in the act on identifying the fact that the consumer does not have an individual metering device and on his consumption of the utility service provided by the contractor when using the land plot and outbuildings located on it. Such an act is drawn up by the contractor in the presence of the consumer and at least 2 uninterested persons. The contractor is obliged to indicate the consumer's objections in the act drawn up and does not have the right to prevent the consumer from attracting other uninterested persons to participate in the inspection, information about which, if they are attracted by the consumer, must also be included in the act drawn up by the contractor.

50. The calculation of the amount of payment for utility services provided to a consumer living in a room (rooms) in a residential premises that is a communal apartment (hereinafter referred to as a communal apartment) is carried out in accordance with formulas 7, , , , and Appendix No. 2 to these Rules, and in the case of establishing two-component tariffs for hot water - in accordance with formulas 25 - Appendix No. 2 to these Rules.

(see text in the previous edition)

If a communal apartment is equipped with a common (apartment) electric energy meter and all rooms in the communal apartment are equipped with room electric energy meters, then the amount of payment for the utility service for electricity provided to the consumer in the room in the communal apartment is determined in accordance with formula 9 Appendix No. 2 to these Rules.

If a communal apartment is equipped with a common (apartment) electricity meter and not all rooms in the communal apartment are equipped with room electricity meters, then the calculation of the amount of payment for the utility service for electricity provided to the consumer living in the room (rooms) equipped with a room electrical energy metering device, is carried out based on the readings of the room metering device and the agreement reached between all consumers in a communal apartment on the procedure for determining the volume (quantity) of electrical energy consumed in the premises, which are the common property of the owners of rooms in a communal apartment, and on its distribution among all consumers in a communal apartment.

This agreement must be in writing, signed by the consumers of the communal apartment or their authorized representatives and handed over to the contractor. In this case, the contractor calculates the payment for utility services for electricity provided to consumers in a communal apartment in accordance with the agreement received from them, starting from the month following the month in which such an agreement was transferred to the contractor.

In the absence of the specified agreement, the calculation of fees for utility services for electricity supply is carried out in accordance with formula 7 of Appendix No. 2 to these Rules without taking into account the readings of room electricity meters.

51. The calculation of the amount of payment for utility services provided to consumers in residential premises in corridor, hotel and sectional type dormitories (with the presence of common kitchens, toilets or shower blocks on the floors) is carried out in the manner established for calculating the amount of payment for utility services for consumers living in a communal apartment.

52. The calculation of the amount of payment for utility services provided to consumers in residential premises in apartment-type dormitories is carried out in the manner established for calculating the amount of payment for utility services for consumers living in residential premises in an apartment building.

(see text in the previous edition)

54. In the case of independent provision by the contractor of utility services for heating and (or) hot water supply (in the absence of centralized heat supply and (or) hot water supply) using equipment that is part of the common property of the owners of premises in an apartment building, calculation of the amount of payment for consumers for such a utility service is provided by the contractor based on the volume of the utility resource (or resources) used during the billing period in the production of the utility service for heating and (or) hot water supply (hereinafter referred to as the utility resource used in production), and the tariff (price) for the utility service used in production communal resource.

(see text in the previous edition)

The volume of a utility resource used in production is determined by the readings of a meter recording the volume of such a utility resource, and in its absence - in proportion to the costs of such a utility resource for the production of thermal energy used for the provision of communal heating services and (or) for the provision of communal services for hot water supply.

(see text in the previous edition)

In this case, the total volume (quantity) of thermal energy produced by the contractor during the billing period, used for the purpose of providing utility services for heating and (or) for the purpose of providing utility services for hot water supply, is determined by the readings of metering devices installed on the equipment used by the contractor a utility service for heating and (or) hot water supply was provided, and in the absence of such metering devices - as the sum of volumes (quantities) of thermal energy used for the purpose of providing a utility service for heating and (or) for the purpose of providing a utility service for hot water supply, determined by the readings of individual and general (apartment) heat energy metering devices with which residential and non-residential premises of consumers are equipped, volumes (quantities) of thermal energy consumption used for the purpose of providing communal heating services and (or) providing public hot water supply services, determined in the manner established by these Rules for consumers whose residential and non-residential premises are not equipped with such metering devices, and the volumes (quantities) of consumption of thermal energy used to provide public services for hot water supply for general house needs, determined on the basis of hot water consumption standards in for the purpose of maintaining common property in an apartment building and standards for the consumption of thermal energy used to heat water for hot water supply. The volume (quantity) of thermal energy consumed during the billing period for the heating needs of an apartment building or residential building is determined taking into account the provisions of paragraph 42(1) of these Rules.

(see text in the previous edition)

When determining the amount of a consumer's payment for a heating utility service (in the absence of a centralized heating supply), the volume of the utility resource used in production is distributed among all residential and non-residential premises in an apartment building in proportion to the size of the total area of ​​residential or non-residential premises in the apartment building owned (in use) by each consumer home in accordance with formula 18 of Appendix No. 2 to these Rules.

The amount of consumer payment for public services for hot water supply (in the absence of centralized hot water supply) is determined in accordance with formulas 20 and Appendix No. 2 to these Rules as the sum of 2 components:

(see text in the previous edition)

the product of the volume of hot water consumed by the consumer, prepared by the contractor, and the tariff for cold water;

the product of the volume (quantity) of a utility resource used to heat cold water for the purpose of providing a utility service for hot water supply, and the tariff (price) for a utility resource. In this case, the volume (quantity) of the communal resource is determined based on the specific consumption of the communal resource used for heating cold water for the purpose of providing public services for hot water supply, in a volume equal to the volume of hot water consumed during the billing period in residential or non-residential premises and for general house use. needs.

(see text in the previous edition)

The payment for utility services for heating and (or) hot water supply, made by the contractor using equipment that is part of the common property of the owners of premises in an apartment building, does not include the costs of maintaining and repairing such equipment. The costs of maintaining and repairing such equipment are subject to inclusion in the fee for the maintenance of residential premises.

(see text in the previous edition)

The amount of the consumer's payment for a heating utility service (in the absence of a centralized heating supply) in the presence in an apartment building of a heat energy metering device installed on equipment that is part of the common property in the apartment building, with the use of which the heating utility service was provided, as well as individual (apartment) metering devices in all residential and non-residential premises of an apartment building is determined for the billing period in proportion to the volume of thermal energy determined in accordance with formula 18(1) of Appendix No. 2 to these Rules, and if the payment method for heating utilities is chosen evenly throughout the calendar year, adjusted once a year in accordance with formula 18(3) of Appendix No. 2 to these Rules.

55. If there is no centralized hot water supply and heating equipment installed in the residential premises is used to meet the need for hot water supply, no payment for the hot water supply utility service is charged.

In this case, the volume of cold water, as well as electricity, gas, thermal energy used to heat cold water, is paid by the consumer as part of the utility fee for cold water supply, electricity supply, gas supply and heat supply.

In the absence of an individual or general (apartment) metering device for cold water, electrical energy, gas and thermal energy used to heat cold water, the volume of consumption of such utility resources is determined based on the standards for the consumption of utility services established for consumers living in residential premises in the absence of centralized hot water supply.

56. If a residential premises that is not equipped with an individual and (or) common (apartment) metering device for hot water, and (or) cold water, and (or) electrical energy is used by temporarily residing consumers, then the amount of payment for the corresponding type of utility service, provided in such a residential premises, is calculated in accordance with these Rules based on the number of consumers permanently residing and temporarily residing in the residential premises. Moreover, for the purpose of calculating fees for the corresponding type of utility service, a consumer is considered to be temporarily residing in a residential premises if he actually resides in this residential premises for more than 5 days in a row.

56(1). If the residential premises are not equipped with an individual or common (apartment) metering device for cold water, hot water, electricity and gas, and the contractor has information about consumers temporarily residing in the residential premises who are not registered in this premises at their permanent (temporary) place of residence or place of residence, the executor has the right to draw up an act establishing the number of citizens temporarily residing in the residential premises. The specified act is signed by the executor and the consumer, and if the consumer refuses to sign the act - by the executor and at least 2 consumers and a member of the council of an apartment building in which a partnership or cooperative has not been created, the chairman of the partnership or cooperative, if the management of the apartment building is carried out by a partnership or cooperative and the management body of such a partnership or cooperative has concluded a management agreement with the management organization.

(see text in the previous edition)

This act indicates the date and time of its preparation, the surname, name and patronymic of the owner of the residential premises (permanently residing consumer), address, place of residence, information on the number of temporarily residing consumers, as well as, if it is possible to determine the start date of their residence and subject to When the act is signed by the owner of the residential premises (permanently residing consumer), the start date of their residence is indicated. If the owner of the residential premises (permanently residing consumer) refuses to sign the act or the owner of the residential premises (permanently residing consumer) is absent from the residential premises at the time the act is drawn up, a corresponding note is made in this act. The contractor is obliged to hand over 1 copy of the act to the owner of the residential premises (permanently residing consumer), and if there is a refusal to receive such an act, a note is made.

(see text in the previous edition)

The specified act is sent by the executor to the internal affairs bodies within 3 days from the date of its preparation.

(see text in the previous edition)

56(2). In the absence of citizens permanently or temporarily residing in the residential premises, the volume of utilities is calculated taking into account the number of owners of such premises.

57. The amount of payment for the corresponding type of utility service provided to temporarily residing consumers is calculated by the contractor in proportion to the number of days lived by such consumers and is paid by the permanently residing consumer. Calculation of the amount of payment for the corresponding type of utility service provided to temporary residents stops from the day following the day:

a) commissioning of an individual and (or) general (apartment) metering device for hot water, cold water and (or) electrical energy, designed to account for the consumption of such (such) utility resources in a residential building used by temporarily residing consumers;

B) the end of the period of residence of such consumers in the residential premises, which is indicated in the application of the owner or permanently residing consumer for the use of residential premises by temporarily residing consumers, but not earlier than the date of receipt of such an application by the contractor.

57(1). The date of commencement of residence of temporary residents in residential premises for use in calculating fees for utility services and, if necessary, recalculations for past periods is indicated in the application of the owner (permanently residing consumer) for the use of residential premises by temporarily residing consumers. In the absence of such an application or in the absence in such an application of the date of commencement of residence of temporarily residing persons in the residential premises, such date is considered to be the 1st day of the month of the date of drawing up the act establishing the number of citizens temporarily residing in the residential premises. The said act is drawn up in the manner specified in paragraph 56(1) of these Rules.

(see text in the previous edition)

The application of the owner or permanently residing consumer for the use of residential premises by temporarily residing consumers must indicate the surname, first name and patronymic of the owner or permanently residing consumer, address, place of residence, information on the number of temporarily residing consumers, the start and end dates of such consumers’ residence in living space. Such an application is sent to the contractor by the owner or permanently residing consumer within 3 working days from the date of arrival of temporary residents.

58. The number of consumers temporarily residing in a residential premises is determined on the basis of the application specified in subparagraph “b” of paragraph 57 of these Rules, and (or) on the basis of an act drawn up by the contractor in accordance with paragraph 56(1) of these Rules on establishing the number of citizens temporarily living in residential premises.

(see text in the previous edition)

59. Payment for a utility service provided to a consumer in a residential or non-residential premises for the billing period is determined based on the calculated average monthly consumption of a utility resource by the consumer, determined according to the readings of an individual or general (apartment) meter for a period of at least 6 months (for heating - based on the average monthly volume of consumption during the heating period in cases where, in accordance with paragraph 42(1) of these Rules, when determining the amount of payment for heating, the readings of an individual or general (apartment) meter are used), and if the period of operation of the meter was less than 6 months , - then for the actual period of operation of the meter, but not less than 3 months (for heating - not less than 3 months of the heating period in cases where, in accordance with paragraph 42(1) of these Rules, when determining the amount of payment for heating, the readings of individual or general (apartment) metering device), in the following cases and for the specified billing periods:

(see text in the previous edition)

A) in case of failure or loss of an individual, general (apartment), room metering device previously put into operation or the expiration of its service life, determined by the period of time before the next verification - starting from the date when the specified events occurred, and if the date is set is impossible - then starting from the billing period in which the specified events occurred until the date when the accounting of the utility resource was resumed by putting into operation an individual, general (apartment), room metering device that meets the established requirements, but no more than 3 billing periods in a row for residential premises and no more than 2 billing periods in a row for non-residential premises;

B) in case of failure by the consumer to provide readings of an individual, general (apartment), room meter for the billing period within the time limits established by these Rules, or an agreement containing provisions for the provision of utility services, or a decision of the general meeting of owners of premises in an apartment building - starting from a billing period for which the consumer did not provide meter readings before the billing period (inclusive), for which the consumer provided the meter readings to the contractor, but no more than 3 billing periods in a row;

(see text in the previous edition)

ConsultantPlus: note.

Norm pp. “e” of paragraph 85, mentioned in the paragraph below, corresponds to the norm of paragraphs. "e" of paragraph 85 as amended by Government Decree No. 1498 dated December 26, 2016.

C) in the case specified in subparagraph "d" of paragraph 85 of these Rules - from the date when the executor drew up an act of refusal of access to the metering device, distributors, until the date of the inspection in accordance with subparagraph "e" of paragraph 85 of these Rules Rules, but no more than 3 billing periods in a row.

(see text in the previous edition)

59(1). The payment for the utility service provided for common house needs for the billing period, taking into account the provisions of paragraph 44 of these Rules, as well as the payment for the heating utility service, are determined based on the calculated average monthly consumption of the utility resource, determined according to the readings of the collective (common house) meter for the period not less than 6 months (for heating - based on the average monthly volume of consumption during the heating period), and if the period of operation of the metering device was less than 6 months - then for the actual period of operation of the metering device, but not less than 3 months (for heating - at least 3 months heating period) - starting from the date when the collective (common house) metering device previously put into operation failed or was lost or its service life expired, and if the date cannot be determined - then starting from the billing period in which the specified events occurred, before the date when the accounting of the utility resource was resumed by putting into operation a collective (common house) metering device that meets the established requirements, but no more than 3 billing periods in a row.

(see text in the previous edition)

59(2). If the period of operation of an individual or general (apartment) room metering device (with the exception of an individual or general (apartment) heat energy metering device) was less than 3 months, in the cases specified in paragraph 59 of these Rules, payment for utility services provided to consumers in residential or non-residential premises for the billing period, is determined based on the consumption standards of the relevant utilities.

If the period of operation of an individual or general (apartment) heat energy meter was less than 3 months of the heating period, in the cases specified in paragraph 59 of these Rules, payment for utility heating services provided to consumers in residential or non-residential premises of an apartment building equipped with a collective ( common house) heat energy metering device, is determined in accordance with the provisions of paragraphs three to five of paragraph 42(1) of these Rules.

(see text in the previous edition)

60. Upon expiration of the maximum number of billing periods specified in paragraph 59 of these Rules, for which the payment for a utility service is determined according to the data provided for in the specified paragraph, the payment for a utility service provided to a residential premises is calculated in accordance with paragraph 42 of these Rules in cases , provided for in subparagraphs "a" and "c" of paragraph 59 of these Rules, based on standards for the consumption of utilities using an increasing factor, the value of which is taken equal to 1.5, and in cases provided for in subparagraph "b" of paragraph 59 of these Rules, based on utility consumption standards.

After the expiration of the maximum number of billing periods specified in paragraph 59 of these Rules, for which the payment for utility services is determined according to the data provided for in this paragraph, the payment for utility services provided to non-residential premises is calculated in accordance with paragraph 43 of these Rules.

When calculating fees for utility services in accordance with this paragraph, differentiation of tariffs by day zones and other criteria is not applied.

(see text in the previous edition)

60(1). After the expiration of the maximum number of billing periods specified in paragraph 59(1) of these Rules, for which the payment for utilities provided for general house needs and the payment for utility services for heating are determined according to the data provided for in the specified paragraph, if the owners of premises in an apartment building the house did not ensure, in the established manner, the restoration of the working capacity of a failed or replacement of a collective (common house) metering device that was previously lost and put into operation, as well as the replacement of such a metering device after the expiration of its service life, the payment for utilities for the billing period is calculated:

for utility services provided for general house needs, with the exception of utility services for heating, - in the manner specified in paragraph 48 of these Rules;

(see text in the previous edition)

If the consumer is denied access to the residential and (or) non-residential premises of the contractor 2 or more times to check the condition of installed and put into operation individual, common (apartment) metering devices, checking the accuracy of the information provided about the readings of such metering devices and subject to the execution of an act by the contractor on refusal of access to a metering device, the readings of such a metering device provided by the consumer are not taken into account when calculating the payment for utility services until the date of signing the inspection report. If the consumer does not provide access to the residential premises he occupies, home ownership to the contractor after the expiration of the maximum number of billing periods specified in subparagraph "c" of paragraph 59 of these Rules, for which the payment for utility services is determined according to the data provided for in the specified paragraph, the amount of payment for utility services is calculated taking into account the increasing coefficients in accordance with the formulas given in Appendix No. 2 to these Rules for calculating the amount of payment for utility services of cold water supply, hot water supply, electricity supply, providing for the use of increasing coefficients, starting from the billing period following the billing period specified in subparagraph "c "Clause 59 of these Rules, before the date of drawing up the inspection report.

(see text in the previous edition)

(see text in the previous edition)

(see text in the previous edition)

61. If, during the verification of the reliability of the information provided by the consumer about the readings of individual, common (apartment), room metering devices and (or) checking their condition, the contractor establishes that the meter is in good condition, including the seals on it are not damaged, but there are discrepancies between the readings of the inspected metering device, distributors and the volume of utility resource that was presented by the consumer to the contractor and used by the contractor when calculating the amount of payment for utility services for the billing period preceding the inspection, then the contractor is obliged to recalculate the amount of payment for utility services and send the consumer, within the time limits established for payment of utilities for the billing period in which the contractor carried out an inspection, a requirement to make an additional charge for the utility services provided to the consumer, or a notification of the amount of the utility fee overcharged to the consumer. Excess amounts paid by the consumer are subject to offset when paying for future billing periods.

(see text in the previous edition)

The amount of the fee must be recalculated based on the readings taken by the contractor during the inspection of the meter being checked.

In this case, unless the consumer proves otherwise, the volume (quantity) of the utility resource in the amount of the identified difference in readings is considered to be consumed by the consumer during the billing period in which the check was carried out by the contractor.

62. If a connection (hereinafter referred to as unauthorized connection) of the consumer’s intra-apartment equipment to the in-house engineering systems is detected in violation of the established procedure, the contractor is obliged to draw up an act on identifying the unauthorized connection in the manner established by these Rules.

Based on the act of identifying an unauthorized connection, the contractor sends a notice to the consumer about the need to eliminate the unauthorized connection and makes additional charges for utility services for the consumer in whose interests such a connection was made for utilities consumed without proper accounting.

In this case, additional charges should be made based on the volume of the utility resource, calculated as the product of the capacity of the unauthorized connected equipment (for water supply and sewerage - according to the throughput of the pipe) and its round-the-clock operation for the period starting from the date of the unauthorized connection specified in the act on identification of an unauthorized connection made by the contractor with the involvement of the relevant resource supply organization, and if it is impossible to determine the date of the unauthorized connection - from the date of the previous inspection by the contractor, but not more than 3 months preceding the month in which such a connection was identified, until the date of elimination by the contractor such unauthorized connection. If it is impossible to determine the power of unauthorized connected equipment, additional charges are calculated based on the volume determined on the basis of the consumption standard for the corresponding utilities with the application of an increasing factor of 10 to such volume. Moreover, in the absence of citizens permanently or temporarily residing in the residential premises, the volume of utilities in in these cases is calculated taking into account the number of owners of such premises.

The verification of the fact of unauthorized connection of a consumer in a non-residential premises is carried out by the contractor in the manner prescribed by these Rules, if the resource-consuming equipment of such a consumer is connected to intra-house utility networks, and by an organization authorized to carry out these actions by the legislation of the Russian Federation on water supply, sanitation, electricity supply, heat supply, gas supply, if such connection is made to centralized networks of engineering and technical support before entering an apartment building and the consumption of a utility resource in such a non-residential premises is not recorded by a collective (common building) metering device.

The volume of utility resources consumed in non-residential premises in the event of an unauthorized connection is determined by the resource supplying organization using calculation methods provided for by the legislation of the Russian Federation on water supply and sanitation, electricity supply, heat supply, gas supply for cases of unauthorized connection.

(see text in the previous edition)

63. Consumers are required to pay utility bills on time.

Payments for utility services are paid by consumers to the contractor or a payment agent or bank payment agent acting on his behalf.

64. Consumers have the right, in the presence of an agreement containing provisions on the provision of utility services, concluded with the contractor represented by a management organization, partnership or cooperative, to pay for utility services directly to the resource supplying organization that sells the utility resource to the contractor, or through payment processors specified by such resource supplying organization agents or bank paying agents in the case when the decision to switch to this method of payment and the date of transition was made by the general meeting of owners of premises in an apartment building, members of a partnership or cooperative. In this case, the contractor is obliged to provide the resource supplying organization with information about the decision made no later than 5 working days from the date of adoption of this decision.

a) pay for utilities in cash, in non-cash form using accounts opened, including for these purposes, in banks chosen by him or by transferring funds without opening a bank account, postal orders, bank cards, via the Internet and in other forms, provided for by the legislation of the Russian Federation, with the mandatory preservation of documents confirming payment for at least 3 years from the date of payment;

b) instruct other persons to pay for utility services instead of them by any means that do not contradict the requirements of the legislation of the Russian Federation and the agreement containing provisions on the provision of utility services;

c) pay for utility services for the last billing period in installments, without violating the deadline for payment of utility fees established by these Rules;

D) make advance payments for utilities against future billing periods.

66. Payment for utility services is paid monthly, before the 10th day of the month following the expired billing period for which payment is made, if the management agreement for an apartment building or the decision of the general meeting of members of the homeowners association or cooperative (when providing utility services by the partnership or cooperative ), no other deadline for payment of utility bills has been established.

(see text in the previous edition)

67. Payment for utility services is made on the basis of payment documents presented to consumers by the contractor no later than the 1st day of the month following the expired billing period for which payment is made, if the management agreement for an apartment building or the decision of the general meeting of members of the homeowners association or cooperative ( when providing utility services by a partnership or cooperative), no other deadline for the submission of payment documents is established.

b) the name of the contractor (indicating the name of the legal entity or the last name, first name and patronymic of an individual entrepreneur), his bank account number and bank details, address (location), contact telephone numbers, fax numbers and (if available) email addresses, address performer's website on the Internet;

c) an indication of the paid month, the name of each type of paid utility service, the size of tariffs (prices) for each type of corresponding utility resource, units of measurement of volumes (quantities) of utility resources (when using hot water tariffs in payments for utility services for hot water supply, consisting of a component for cold water used to provide public services for hot water supply, and a component for thermal energy used to heat water for the purpose of providing public services for hot water supply - the value of each component, units of measurement of the volume (quantity) of hot water and thermal energy in natural quantities);

The payment document indicates information about the regional operator for the management of solid municipal waste, in the area of ​​​​operation of which solid municipal waste of the consumer is generated and the places (sites) of their accumulation are located (contact phone numbers, website address on the Internet, where information is posted, among other things on the work schedule of the regional operator for the management of municipal solid waste).

70. In the payment document issued to the consumer of utilities in an apartment building (cold water supply, hot water supply, sewerage, electricity), in the case established by the first paragraph of paragraph 40 of these Rules, the payment for utility services for general house needs and the payment for utility services provided to a consumer in residential or non-residential premises, must be indicated on separate lines.

(see text in the previous edition)

72. If the amount of payment for a utility service provided to the consumer in a residential premises, accrued to a consumer in accordance with the requirements of this section, in any billing period exceeds by more than 25 percent the amount of payment for a utility service accrued for the same billing period last year, then the contractor is obliged to provide the consumer with the opportunity to pay for such a utility service in installments under the conditions specified in this paragraph.

Providing this opportunity is carried out by including in the payment document provided by the contractor to the consumer, along with the position providing for the payment of a payment for a utility service for the billing period in a lump sum, positions providing for the possibility of the consumer paying a payment in installments in the amount of one twelfth of the amount of payment for a utility service for the expired ( expired) the billing period in which the specified excess occurred, and the amount of interest for using the installment plan, which must be paid by the consumer when paying for utility services using this payment document.

When calculating the amount of excess payment for utility services, the amount of excess that arose as a result of an increase in the number of permanently and temporarily living consumers in a residential area is not taken into account.

The installment plan is provided on the terms of paying utility bills in equal installments for 12 months, including the month from which the installment plan is provided, and charging interest for the installment plan provided, the amount of which cannot be higher than the refinancing rate of the Central Bank of the Russian Federation increased by 3 percent Federation valid on the day the installment plan is granted. Interest for the provided installment plan is not accrued or accrued in a smaller amount if, at the expense of budget funds (budgets) of various levels of the budget system of the Russian Federation, the contractor is provided with compensation (reimbursement) for funds not received in the form of interest for the provision of installment plans.

73. The consumer who has received from the contractor the payment document specified in paragraph 72 of these Rules has the right to pay the payment on the terms of the provided installment plan or refuse to pay the payment in installments and pay the payment in a lump sum or use the provided installment plan, but then pay the rest of the payment ahead of schedule at any time within the established installment period, in this case the contractor’s consent to early payment of the balance of the payment is not required.

74. The contractor who has provided an installment plan to a consumer who has taken advantage of such an installment plan has the right to notify the resource supply organization with which the contractor has entered into an agreement on the purchase of the corresponding type of communal resource in order to provide utility services in writing, accompanied by supporting documents. Such a resource supplying organization is obliged to provide the contractor with a similar installment plan on the same conditions that the contractor provided to the consumer. Interest for the provided installment plan is not accrued or accrued in a smaller amount if, at the expense of the budget (budgets) of various levels of the budget system of the Russian Federation, the resource supplying organization is provided with appropriate compensation (reimbursement) for the funds not received in the form of interest for the provision of the installment plan. Part 2 of Article 8 of the Federal Law of December 29, 2004 N 189-FZ “On the entry into force of the Housing Code of the Russian Federation”).

76. If the consumer is provided with a benefit in the form of a discount on utility bills in accordance with the established procedure, the amount of payment for utility services is reduced by the amount of the discount. This discount applies to payments for utility services provided to the consumer in residential premises and for general house needs in an apartment building and in residential premises in a household.

(see text in the previous edition)

77. If a consumer who, in accordance with the legislation of the Russian Federation, is provided with compensation for the costs of paying for utilities or a subsidy for paying for housing and utilities, or in respect of whom other measures of social support in cash are applied, the amount of payment for utilities is not reduced subject to and paid in full. The specified social support measures apply to payments for utility services provided to the consumer in residential premises and for general house needs in an apartment building and in residential premises in a household.

Open the full text of the document

According to Resolution 354 of the Government of the Russian Federation, owners of apartment buildings received a number of benefits regarding payment for the consumption of residential complex services. For example, citizens have the right to submit an application containing a requirement to recalculate heating costs. Knowing their rights and fulfilling their responsibilities will help the consumer avoid conflict situations with the service provider and maintain independent control of consumption and payment.

For a long time, verification and recalculation of payments for the consumption of utility services were carried out only in cases obliging consumers to pay extra for the services provided. The constitutional rights of citizens of the Russian Federation were grossly violated. In fact, the contractor can recalculate heating costs every year at a time convenient for him. For recalculation, established formulas and rules are used.

Payment adjustment

An annual adjustment of payment for the services provided must be carried out by the supplier. If this has not been carried out, the tenant has the right to demand a recalculation.

The cost of heating services is one of the largest expense items for the consumption of housing and communal services. The understandable desire of every consumer is to save money.

Owners of apartments in multi-apartment buildings pay for heat supply on a per m2 basis during the period September – May. The amount is formed by multiplying the established regional tariff by the total area of ​​the apartment.

If heat consumption meters are not installed in the premises, payment calculations are carried out by the service provider. The calculation procedure is established by the Decree of the Government of the Russian Federation.

For consumers, it is more profitable and transparent to account for services using a common house meter. It is the meter readings that allow you to monitor consumption and understand why the monthly payment amount fluctuates.

The difference identified during recalculation between the amount received from the consumer and the amount paid to the resource supplying organization is returned to the homeowner. Recalculation of payment for heat supply is carried out, regardless of the presence of metering devices in the premises.

When requesting a recalculation, it is worth remembering that this process covers the entire period of the heating season. Some companies use a trick, recalculating only for the month of May, when heat supply was stopped.

Recalculation in favor of the supplier

Failure to fulfill the agreed obligations by the consumer gives the supplier the right to make an independent recalculation in the direction of increasing the payment amount. It is the fact of violation of heat consumption (ignoring verification deadlines, damage to meter seals, unauthorized violation of the integrity of the pipeline) that determines the recalculation formula.

Damage to the seal on the meter leads to recalculation of payment according to consumption standards, taking into account the number of people living in the designated living space. Unauthorized insertion or other independent intervention that violates the integrity of the functioning of the device metering is also carried out on the basis of general standards. In addition, such actions on the part of the consumer can have more serious consequences. For example, the application of administrative sanctions.

Recalculation in favor of the consumer in 2018-2019

Based on the provisions of the new resolution, a number of violations on the part of the supplier can be noted, which are the basis for recalculating payment for heat supply:

• during the period of heat consumption, the room temperature should not be lower than 18°C ​​(corner room 20°C);
• in regions with an average daily temperature below -31°C, generally accepted indicators are increased by 2°C;
• the time of emergency termination of heat supply should not be more than 16 hours at a time and 24 hours in total for a month (if during the shutdown the room temperature was above 12°C, recalculation is not performed);
• established temperature standards allow deviations of ±4° (a decrease in temperature is permissible only at night by no more than 3°).

Deviation from the above standards serves as the basis for recalculating heat consumption.

That is, the basis for recalculation is:

• provision of low-quality services;
• interruption of heat supply.

The basis for recalculation may also be the prolonged absence of consumers in the apartment.

What you need

Before submitting a recalculation request to the management company, you need to prepare the following information:

• receipts for payment of heat consumption for the recalculation period (if the receipt was lost, it can be replaced by an extract from the relevant organization);
• request heat metering cards from the management company;
• information about the area of ​​the premises and the total footage of all residential and non-residential rooms of an apartment building.

To document the provision of low-quality services, the management company inspects the premises. If company representatives ignore the request for an examination, the inspection is carried out independently. All necessary measurements confirming violations are made in the presence of two witnesses and the data is recorded in the report:

• date, time, room temperature indicators;
• period of absence or disruption of heat supply.

The recorded time indicators in the act are the beginning of the reporting period of the violation. Afterwards, the completed document is transferred to the management company.

Evidence of a long-term absence of a tenant from the premises can be:

• transport tickets and bills;
• travel sheets;
• hospital notes;
• document on temporary registration in another place;
• a copy of the international passport with entry and exit stamps;
• extract from the gardening and dacha partnership.

Procedure and terms

The consumer submits an application requesting recalculation of heat supply services during his absence to the appropriate organization no later than the end of a month from the date of arrival. The calculation takes place according to a strictly established procedure. The management company reviews the acts when submitting an application for recalculation, which will be carried out for 6 months.

I wrote in the topic of Quarter A101, but this question arises among residents of almost all houses, so I’m creating a topic in the general section.

So let’s figure out why all new buildings have at least a common house meter, and in houses with horizontal heating distribution there is also an apartment meter, but bills are issued all year round and according to the standard?

First, let’s figure out according to what regulations heating fees are calculated.

Eat , which reads in part:

In accordance with the Decree of the Government of the Russian Federation of August 27, 2012 N 857 “On the specifics of the application in 2012-2014 of the Rules for the provision of utility services to owners and users of premises in apartment buildings and residential buildings”, the Moscow Government decides: To establish that on the territory of the city of Moscow, when calculating the amount of payment for utility services for heating, the procedure for calculating the amount of payment for utility services for heating is applied in accordance with the Rules for the provision of utility services to citizens, approved by Decree of the Government of the Russian Federation of May 23, 2006 N 307, using at the same time, the standard for thermal energy consumption for heating residential premises, approved by Decree of the Moscow Government of January 11, 1994 N 41 “On the transition to a new system of payment for housing and utilities and the procedure for providing housing subsidies to citizens.”

Translated into ordinary Russian, this means that to calculate payments for heating in the territory of Moscow, Decree of the Government of the Russian Federation of May 23, 2006 N 307 is applied.

decisions of public authorities of the constituent entities of the Russian Federation on the application, when calculating the amount of payment for utility services for heating, of the procedure for carrying out such calculations established by the Rules for the provision of utility services to citizens, approved by Decree of the Government of the Russian Federation of May 23, 2006 N 307 “On the procedure for the provision of utility services to citizens ", using standards for thermal energy consumption for heating, effective as of June 30, 2012, adopted in accordance with subparagraph "b" of paragraph 1 of Resolution of the Government of the Russian Federation of August 27, 2012 N 857 "On the specifics of application in 2012 - 2014 Rules for the provision of utility services to owners and users of premises in apartment buildings and residential buildings" are valid until repealed by the bodies that adopted them, but no later than the day from which paragraphs 15 - 28 of the Rules for the provision of utility services to citizens and paragraphs 1 - 4 of Appendix No. 2 to specified Rules.

Translated into Russian: This is confirmation that Decree 307 is valid for heating calculations incl. for Moscow until the moment of its cancellation.

Summary: until July 1, 2016, for calculating heating fees in Moscow, it is applied

Now let's figure out how the calculation happens.

Same thing for the breaks. In it we need item “23”:

23. When equipping an apartment building with a collective (common house) metering device and equipping partially or fully individual and (or) common (apartment) metering devices for premises in such a building, the amount of payment for utilities consumed in residential and non-residential premises, equipped or not equipped individual and (or) general (apartment) metering devices is determined by:

<....>

b) for heating - in accordance with subparagraph 2 of paragraph 3 of Appendix No. 2 to these Rules. In this case, the contractor adjusts the amount of the fee once a year in accordance with subparagraph 3 of paragraph 3 of Appendix No. 2 to these Rules.

First, look at clauses 2, clause 3 of Appendix No. 2:

3. When equipping an apartment building with collective (common building) metering devices and individual or all premises in an apartment building with individual and (or) common (apartment) metering devices, the amount of payment for utilities is determined in the following order:

<....>

2) the monthly amount of payment per (rub.) in a premises not equipped with metering devices is determined by formula 1, and in the i-th residential or non-residential premises of an apartment building equipped with metering devices, it is determined by formula 7;

Since in the 3rd stage all apartments are initially equipped with individual (apartment) metering devices, we look at formula 7:

2) the amount of payment for (rubles) in the i-th residential premises of an apartment building is determined by the formula:

V t - average monthly volume of thermal energy consumption for the previous year (Gcal/sq. m);

T T - tariff for thermal energy established in accordance with the legislation of the Russian Federation (RUB/Gcal).

However, the formula has a note:

In the absence of information on the volume of thermal energy consumption for the past year, the amount of payment for is determined according to the form ule 1;

Since the houses were commissioned in 2014, the SAMKD does not have statistics for the past year, so we look at formula No. 1:

1) the amount of payment for (rubles) in a residential building or in the i-th residential or non-residential premises is determined by the formula:

S i - the total area of ​​the i-th room (apartment) in an apartment building or the total area of ​​a residential building (sq. m);

N t - standard heat energy consumption per (Gcal/sq. m);

T T - tariff for thermal energy established in accordance with the legislation of the Russian Federation (RUB/Gcal);

The value of the standard is established (according to) and is equal to 0.016 Gcal/m2.

The heat energy tariff is set by the Regional Energy Commission for each heat energy supplier.

In this way, monthly heating bills are issued in accordance with the standard. However, we remember that resolution No. 307 also states that " in this case, the contractor makes once a year adjustments to the amount of the fee in accordance with subparagraph 3 of paragraph 3 of Appendix No. 2 to these Rules."

We look at paragraph 3, paragraph 3, appendix No. 2:

3) the amount of payment for the i-th residential or non-residential premises of an apartment building (RUB) is adjusted by the contractor once a year according to the formula:

P k.p - the amount of payment for thermal energy consumed over the past year in all premises, determined based on the readings of the collective (common house) meter and the tariff for thermal energy approved in accordance with the legislation of the Russian Federation (rubles);

P n.p - the amount of payment for thermal energy consumed during the billing period in premises equipped with metering devices, determined based on the readings of individual metering devices, in communal apartments - common (apartment) metering devices and the tariff for thermal energy, approved in accordance with the legislation of the Russian Federation Federation (RUB);

P n.n - the amount of payment for thermal energy consumed during the billing period in premises not equipped with metering devices, determined based on the standard for thermal energy consumption and the tariff for thermal energy approved in accordance with the legislation of the Russian Federation (rub.);

S D - total area of ​​all residential and non-residential premises in an apartment building (sq. m);

S i - total area of ​​the i-th premises (apartment, non-residential premises) in an apartment building (sq. m);

Summary: Don July 1, 2016, for calculating heating fees in Moscow, it is applied according to whichThe management company issues payments according to the standard monthly throughout the year, but once a year it is obliged to recalculate based on actual meter readings.