Why doesn't the computer see iPhone 4s? Why the computer doesn’t see the iPhone and what to do

20.10.2019

What to do if the computer does not see the iPhone via USB, reboot

The next step is to restart both your devices, sometimes this is enough to fix the problem.

To work with an iPhone via a computer, you need the iTunes program. It is quite possible that the program will crash. If all the methods described above do not fix the problem, try reinstalling this program.

Uninstall using uninstaller installed program, download new version programs from the official website - http://www.apple.com/ru/itunes/download/.

After reinstallation, reconnect the device.

Manual driver update

If this does not help, then it is quite possible that this problem in the driver installed on the computer. Try reinstalling it.

First of all, disconnect the Apple from the computer.

Remove the installed driver by right-clicking on it.

Connect your iPhone, the computer will automatically install the new driver, and you will see a message about it.

On iPhone you will be asked for permission to access the files. Give this permission.

Open “Explorer”, “This PC”, if the M3s device is visible, but no files are visible - unlock the device with your fingerprint, the files will appear.

Automatic driver updates

It also wouldn’t hurt to update the driver for the chipsets responsible for connecting devices to the computer.

When you launch the utility, uncheck all unnecessary checkboxes.

Download it and run it, it will scan all installed drivers, identify outdated ones, replace and update them.

Technical difficulites

These are all problems that you can fix on your own. If all the steps have been taken and the problem remains, then we can assume that the problem is:

Failure in the iPhone chip;
The connector of the apple device is damaged;
Incorrect firmware;

In these cases, you will have to contact a service center, since this is a job for specialists. Trying to fix them yourself can lead to disastrous situations.

What to do if the computer does not see the iPhone via USB, summary

I hope I was able to answer the question: What to do if the computer does not see the iPhone via the USB port? As you can see, most of the reasons why the computer does not see the iPhone via the USB port can be corrected on your own, quite easily.

You don't need any special knowledge of electronic technology to fix the problem.

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The reasons for this problem are quite trivial; they usually lie in the carelessness of the user who confuses iCloud cloud service accounts. Common cause is a cable that often fails due to rapid wear or does not support data transfer natively. Less often the problem is software or on the phone itself.

Cable damage

Let's start with the cable. The problem may be that the cable damaged. To accurately determine the condition of the cable, try to plug phone to the computer using another cable, about which its performance is precisely known. If everything works with the other cable, then the problem is definitely there.

Most often this happens due to frequent excesses cable around the edges. But if the kinks are visually invisible, and the cable still only charges the phone, then most likely it never supported file transfer. People often sin like this splitter cables with many types of connectors and just cheap non-original cables.

Therefore, to be sure that the cable is working not only for charging, buy original Lightning cables in official Apple Stores. Also, in order to avoid rapid wear and tear in the future, you can put special pads on frequent bends or simply wrap them with electrical tape, you can even use springs from automatic handles, it’s a matter of taste.

Outdated version of iTunes

The problem may also lie in the computer itself. To function properly with iPhone must be installed latest version iTunes and an Internet connection. Latest version iTunes can be downloaded from the official Apple website.

It is possible that something is blocking access to the Internet. It can be different antivirus programs and viruses. In the first case, you should add iTunes to the exceptions. This procedure is performed differently for each antivirus, but in all cases you need to have administrator rights. In the second case, it is necessary to begin treatment immediately. But if you don't have time to clean viruses, you can try starting your computer in safe mode and transfer files in it. To do this, during loading, press F8 and select “” or “ Safemode”, then proceed as usual.

If you use a computer with a Mac operating system, then the device itself is unlikely to be infected with viruses, but the router through which access to the network is provided is susceptible to infection. The fastest and effective method cure the router - reset it to factory settings. Example on a TP-Link router

But remember that in this case, Internet access will have to be configured again. Also, do not forget to update the router firmware to the latest one to prevent infection in the future.

The USB connector on your iPhone is damaged or clogged

The USB connector is another vulnerable link in this chain. Before you blame him, you should check cable and computer connector, since of these three the telephone connector is the most expensive thing to repair. It can be done, connecting the cable to another computer (which is known for sure to be working) or to another port USB, as well as changing the cable (it is also advisable to know that it is working).

If nothing works, then first you need to inspect the connector for dirt that may interfere with contact with the cable. If there is no dirt, but the computer still does not see the iPhone, most likely USB connector damaged and in this case you should contact the service center.

We remind you that it is better to use the services official services to avoid loss of warranty and poor quality repairs(which happens many times more often than with other phone brands due to Apple's policy prohibiting do-it-yourself repair and iPhone design features).

Why doesn't the computer see the iPhone as a flash drive?

If the computer does not see the iPhone as a flash drive, the problem is most likely in the cable. The fact is that cheap charging cables most often do not support functions other than charging the phone. Try it to plug iPhone using original cable Lightning.

If the problem persists, connect the cable to another USB connector on your computer. To make sure we recommend also connect the phone to another computer. If none of the above helps, it looks like you'll have to contact service. We remind you that if you use unofficial services, you lose the warranty and there is a chance that the repair will be of poor quality.

Other causes and their elimination

If all of the above is working as it should, but something is still not working, here are a few other reasons for this problem. Using media librariesiCloud try viewing the photos through a computer application, they may already be there. If not, then check your account, which you entered and re-login if necessary, if it is still not visible, connect through the iCloud website. If you have created several media libraries, run the program “ Photo”, with the key pressed Option. In the menu that opens, select the desired media library.

Have you ever experienced irritation because at an important moment it turns out that the computer does not see the iPhone via USB? Today you will learn about the causes of the phenomenon and how to eliminate them.

We decide for ourselves

Situation 1. The PC does not detect a new device, and there is no connection notification on the iPhone screen.

Solution. Disconnect the smartphone cable from the USB port and insert another media there. Successful reading of information and identification of a flash drive by a computer indicates problems in the cord or socket in the iPhone. Contact a workshop to diagnose, repair or replace the connecting cable. If the information is not read from anywhere, the computer port is inoperative.

A similar problem occurs when using third-party cables. Mismatch of standards, lack of drivers, minor defects– the main reasons why a gadget is invisible to a computer.

Situation 2. Situation 1 is aggravated by management difficulties.

Solution. Dust particles can disrupt the connection. Some users are careless with their favorite gadgets. Debris from pants, trousers or bag penetrates through the USB cable connector inside, paralyzing reliable operation devices. Aggressive particles that can oxidize them also add problems. The situation will be corrected spring-cleaning the body of your favorite gadget.

Situation 3: The computer sees the device, but does not see the contents of the memory.

Solution. iPhone reformatting, replacement operating system on PC or using an emulator.

Apple devices are designed to work with the Macintosh operating system. By default, gadget memory modules are formatted in file system HFS. This system is not recognized by Windows installed on most computers. The problem can be resolved in the following ways:

Reformatting the gadget. The downside of this option is the guaranteed loss important information– music, photos and contacts.
Replacing the operating system on a computer. The step is quite risky - an installation error can damage the computer to the point of making it impossible to start both Windows and Mac OS Leopard.
Using an emulator. Rational decision for unsure users. The Mac OS environment emulator will allow you to access gadget data without serious consequences.

Situation 4. The iPhone connects, a corresponding notification is displayed, but the device is not visible in iTunes.

Solution. Do backup media library and reinstall the program. Try installing the latest version and the old one one by one. The failure will be resolved and the smartphone will be identified.

Don't go without a master!

The situations discussed above can be resolved independently. Next on the agenda are situations that require professional intervention.

Situation 5. The computer does not see the iPhone at point-blank range. Everything seems to work, but the contacts are wet.

Solution. Stop using the device as soon as possible and take it to an authorized service center. The problem is caused by moisture getting inside the device. Drying it yourself is not enough; you need to check the functionality of the vital components of the smartphone. A qualified specialist will perform this procedure in a short period of time.

Situation 6. The firmware was updated. Before the replacement everything worked, but now the computer does not recognize usb.

Solution. Changing the firmware will help service center. The reason for the phenomenon is download failures, especially if the update was carried out on networks with unstable Internet. At the moment of the break, fragments that are responsible for the operation of the connectors could be transmitted. As a result, the computer is deprived of important information that helps it identify the gadget.

Situation 7. The iPhone fell. The case is intact, everything works, but the computer does not see it point blank.

Solution. Replacing the power cable. The impact causes malfunction of the contacts and damage to the power cable that goes to the USB connector.

Situation 8. Can't import photos from iPhone. The computer does not recognize the device as a camera.

Solution. Use of alternative means. For example, log in to your account in the Apple iCloud cloud service. Open the virtual interface of your gadget and download photos to your PC.

Check whether the computer has trusted device status. To do this, then unlock the device and confirm the trust request on the gadget screen. The computer will have access to manage the iPhone settings.

You can also take advantage of the built-in image management software. On Macintoshes this option is labeled "Photo Capture", but on Windows environment– “Import photos” in the menu of portable devices.

The problems described above will not go away big hole V family budget. However, they can be avoided by taking good care of your gadget. To do this, just do 3 simple rules: Put it in your pocket only in a special case, use original cables for connection and keep it away from sources of dirt.

iOS devices, of course, in most cases can do without using USB, but situations still arise when using a cord is simply necessary. And even with using USB, problems can arise - where would we be without them, nothing is perfect. So why doesn’t the computer see the iPhone via USB: we’ll tell you the solution.
One of the most common problems that arise when working with iTunes is the inability to find a connected device. There can be several reasons for this error, but often the failure lies in the trusted connection mechanism (keys for future login are saved on both devices). By default, when such an error occurs, a message like “Trust this computer?” should pop up on the computer. next time you connect.

We will consider a scenario where, after a negative response, a repeat request is no longer shown. Fortunately, this problem can be solved in just a few steps.

Solving the problem on OS X

We think it would be right to start with the native environment for iTunes - the OS X system. Thanks to optimization, problems arise much less frequently on this operating system, but are not excluded. First of all, you should try to clear all the contents of the Lockdown directory. To do this, first disconnect your iPhone from the computer, press the “cmd + shift + G” keys simultaneously and go to /var/db/lockdown/
If everything is done correctly, a window will open in front of you with certificate files that need to be deleted.

Now we try to connect your device to the computer, and when asked about trusting this computer, we answer in the affirmative. The computer should then see your iPhone via USB.

Solving the problem on Windows

You can solve the problem on Windows in a similar way, although this OS is more stubborn in this regard. True, the location of the certificate files is different, and there is a need to display hidden files. To do this, go to “Folder Options”, then “View” and select show hidden files and folders. On different Windows versions The path to the files will be different:

Windows XP: C:\Documents and Settings\All Users\Application Data\Apple\Lockdown
Windows 7, Windows 8, Windows 10: C:\ProgramData\Apple\Lockdown

If these manipulations do not lead to anything, then you can resort to more in a complicated way. In Windows, go to Device Manager, then right-click on your Apple device. Select “Update driver”, and then search for drivers on this computer through the item “Select a driver from the list of existing ones”.

Now select “Install from disk” (or alternatively, you can try installing from USB storage or telephone).

In the "Install from Disk" window, select the "Browse" option and go to the following address: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
Here we need the usbaapl file, select it. If it is not there or the folder does not exist, you should look for it in the folder C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers

Finally, click on the “Ok” button, and then click on the “Next” button to complete the driver installation process. Now you can connect your iPhone to your computer and check if it can see it. In most cases, this method is the winning one.

Summary

We also cannot note the fact that the majority of iPhone users do not care about their device, throwing it into their purse or pockets, where there is a bunch of other small things and garbage. If the phone is constantly placed in such an environment, its recesses will inevitably become clogged with debris, which one day can play a rather cruel joke on the device. If the above recommendations do not help, you can try taking a brush and cleaning the entire body of the device. Sometimes it helps.

If the phone no longer appears on the computer after being dropped, wet, or a software failure, then it is advisable to take it to a service center.

On the Internet, many users ask the question why the computer does not see the iPhone via USB and they are unable to synchronize their smartphones. Over the years, a significant knowledge base has accumulated to help connect iPhone, iPad and iPod touch devices with computers running Windows 8, 7, Vista, Windows XP and Windows 10. Below we will describe how to solve the problem.

We explain why the computer does not see the iPhone via USB and how to fix it

First steps

You need to start with the most simple steps before looking for deeper sources of the problem:

If the computer still does not see the iPhone

iPhone Drivers and Windows Computers

Windows computers need iOS system drivers for correct recognition iPhone devices, iPad and iPod touch. If the device is not recognized, the drivers may not be installed, may be out of date, or may not be configured correctly. Drivers are installed using the iTunes media player, but there are other methods for installing them.

Many people find iTunes cumbersome and inconvenient. Therefore, there is a tool for installing iOS drivers on a computer without iTunes, which helps to recognize the iPhone in a few minutes. CopyTrans Drivers Installer installs drivers automatically.

Installing, updating or restoring iOS drivers via iTunes

If iTunes is not on the computer, the computer will not recognize the iPhone correctly as a camera. At iPhone connection Access is only available to the camera gallery. You can't see, sync, or back up music, messages, videos, or other content on your device.

To get iOS drivers from iTunes, download them from this link.

The version of iTunes may be outdated and may not support iPhone. Update iTunes by going to Help > Check for Updates.

iTunes is installed and updated, but the iPhone does not recognize:

completely remove iTunes and its components from your computer (the contents of the library will not be deleted);
restart your computer;
reinstall iTunes;
check your iPhone connection.

If problems remain

iTunes is installed, but iPhone does not recognize it

Check the Apple Mobile Device service:

Secondly, make sure that your Apple Mobile Device USB Driver installed and active:

If you see a "!" next to the Apple Mobile Device USB Driver line, right-click on the line and click “Enable”.

If you see a "?" next to the line Apple Mobile Device USB Driver, right-click on the line and click “Uninstall”.

Perhaps you can find out the reasons why the computer does not see the iPhone via USB and fix it using another method. We'd love for you to tell us about it in the comments below.