Job description of the hotel director. Hotel director. Standard job description. Download sample text. The hotel director should know

JOB DESCRIPTION FOR HOTEL DIRECTOR

I. General provisions

1. This job description defines functional responsibilities, rights and responsibilities of the hotel director.
2. The hotel director is appointed to the position and dismissed from the position as established by the current labor legislation by order of a higher authority.
3. A person with a higher education degree is appointed to the position of hotel director professional education and work experience in the specialty in housing and communal services for at least 5 years.
4. The hotel director must know:
   - resolutions, instructions, orders, other governing and regulations superior and other authorities related to the service sector;
   - rules for maintaining residential and other hotel premises;
   - organization of logistics;
   - advanced domestic and foreign experience in hotel services;
   - the procedure for preparing reports on the economic and financial activities of the hotel;
   - forms and systems of remuneration;
   - economics, labor organization and hotel management;
   - labor legislation;
   - labor protection rules and regulations.
5. During the temporary absence of the hotel director, his duties are assigned to __________________________.
6. _________________________________________________________________.

II. Job responsibilities

1. organizes work and ensures the economic efficiency of the hotel;
2. exercises control over the quality of customer service in accordance with the class of the hotel, accounting, distribution and correct use residential numbers and free seats, as well as compliance with the passport regime;
3. directs the work of hotel staff and services to ensure the safety and maintenance of premises and property in good condition in accordance with the rules and regulations of operation, uninterrupted operation of equipment, improvement and comfort, compliance with sanitary and technical regulations fire safety requirements;
4. ensures cost-effective management of hotel management, timely and high-quality provision of a range of services to residents;
5. organizes work on preventive inspection of residential rooms, utility rooms and other premises of the hotel, carrying out major and current repairs, to strengthen and develop its material and technical base, increase the level of comfort;
6. ensures the maintenance and timely submission of established reports on the results of the hotel’s economic and financial activities, payment of taxes and fees;
7. takes measures to provide the hotel with qualified personnel, the right combination economic and administrative methods of management;
8. takes measures to introduce progressive forms of labor organization and customer service;
9. promotes the development of commercial activities.
10. _________________________________________________________________.
11. _________________________________________________________________.

III. Rights

1. Give his subordinate employees, services and divisions instructions and tasks on a range of issues included in his functional responsibilities.
2. Monitor the implementation of planned tasks, timely completion of individual orders and tasks, and the work of subordinate services and divisions.
3. Request and receive necessary materials and documents related to the activities of the hotel, services and divisions of the enterprise.
4. Enter into relationships with third-party institutions and organizations to resolve operational issues of production activities that are within the competence of the hotel director.
5. Represent the interests of the hotel in third-party institutions and organizations on issues related to the hotel’s activities.
6. _________________________________________________________________.
7. _________________________________________________________________.

IV. Responsibility

1. Results and efficiency of the hotel.
2. Failure to ensure the fulfillment of his functional duties, as well as the work of subordinate services and divisions regarding their production activities.
3. Inaccurate information about the status of implementation of work plans of subordinate services and departments.
4. Failure to comply with orders, instructions and instructions from a higher authority.
5. Failure to take measures to suppress identified violations of safety regulations, fire safety and other rules that pose a threat to the activities of the hotel and its employees.
6. Failure to ensure compliance with labor and performance discipline by employees of subordinate services and personnel.
7. _________________________________________________________________.
8. _________________________________________________________________.

V. Working conditions

1. The work schedule of the hotel director is determined in accordance with the internal labor regulations established in the hotel.
2. _________________________________________________________________.
3. _________________________________________________________________.

1. General Provisions

1.1. The hotel director belongs to the category of managers.

1.2. A person with a higher professional education (economics, technical), additional professional education _____________________________________________ is hired for the position of hotel director.
(hospitality/management of organizations ___________________________________________________________________________
tourism and hotel management/economics and management at enterprises ___________________________________ and work experience at leadership positions tourism and hotel management) in the hotel industry for at least 5 years.

1.3. The hotel director must know:

Laws and other regulatory legal acts Russian Federation in the field of tourism;

Regulatory documents regulating hotel activities, including registration and passport and visa regime;

Profile, specialization and structural features of the hotel, taking into account its category;

Prospects for technical, economic and social development hotel management;

Hotel production facilities and human resources;

Guest service technology and production organization;

Tax and environmental legislation;

The procedure for drawing up and approving business plans for the production, economic and financial and economic activities of the hotel;

Market methods of business and hotel management;

A system of economic indicators that allow the hotel to determine its position in the market and develop programs for entering new markets;

The procedure for concluding and executing economic and financial contracts;

Market conditions;

Advanced domestic and foreign experience of the organization hotel business and service;

Foreign language;

International rules of etiquette and business communication;

Economic and financial management of the hotel;

Organization of production and labor of workers;

The procedure for the development and conclusion of industry tariff agreements, collective agreements and regulation of social and labor relations;

Labor and civil legislation;

Internal labor regulations of the organization;

Labor protection and fire safety rules;

- ______________________________________________________________________.

1.4. The hotel director in his activities is guided by:

Charter (Regulations) ________________________________________________;
(name of company)

This job description;

- ____________________________________________________________________.
(other acts and documents directly related to labor
function of the hotel director)

1.5. The hotel director reports directly
_____________________________________.
(name of manager's position)

1.6. During the absence of the hotel director (vacation, illness, etc.), his duties are performed by his deputy (an employee appointed to in the prescribed manner, who acquires the corresponding rights and bears responsibility for non-fulfillment or improper fulfillment of the duties assigned to him in connection with the replacement).

1.7. ___________________________________________________________________.

2. Functions

2.1. Management of hotel activities.

2.2. Monitoring compliance with the quality and standards of hotel services provided.

3. Job responsibilities

The hotel director performs the following duties:

3.1. Carries out planning of hotel activities, management of production, economic and financial and economic activities of the hotel.

3.2. Organizes the work and interaction of all functional and supporting departments and services, directs their activities to the development and improvement of the hotel’s activities, taking into account social and market priorities, increasing the efficiency of the hotel, increasing the volume of sales of services, increasing profits, improving the quality and competitiveness of services, their compliance with global standards standards, meeting the needs of tourists and other guests in hotel services.

3.3. Ensures that the hotel fulfills its obligations to the federal, regional and local budgets, state extra-budgetary funds, suppliers, customers and creditors, including bank organizations, as well as employment contracts and business plans.

3.4. Organizes the production and economic activities of the hotel based on the use new technology and service technologies, progressive forms of management and labor organization, scientifically based standards of material, financial and labor costs, studying market conditions and best practices (domestic and foreign) in order to improve the quality of services, economic efficiency, rational use, and expenditure of all types of resources.

3.5. Takes measures to provide the hotel with qualified personnel, rational use and development of their professional knowledge and experience, creation of safe and healthy working conditions, compliance with environmental legislation.

3.6. Provides the correct combination of economic, administrative and socio-psychological management methods, unity of command and collegiality in discussing and resolving issues, material and moral incentives for increasing production efficiency, application of the principle of material interest and responsibility of each employee for the results of the work of the entire team.

3.7. Together with labor collective provides, based on the principles of social partnership, the development, conclusion and implementation of collective agreement, compliance with labor and production discipline, contributes to the development of labor motivation, initiative and activity of hotel workers and employees.

3.8. Entrusts the management of certain areas of activity to others officials- deputy directors, heads of departments and services of the hotel.

3.9. Ensures compliance with the law in the activities of the hotel and the implementation of its economic relations, the use legal means for financial management and functioning in market conditions, strengthening contractual and financial discipline, regulating social and labor relations, ensuring the investment attractiveness of the hotel in order to maintain and expand the scale of business activity.

3.10. Protects the property interests of the hotel in court, arbitration, authorities state power and management.

3.11. ________________________________________________________________.
(other duties)

4. Rights

The hotel director has the right:

4.1. Act on behalf of the hotel.

4.2. Sign and endorse ________________________________________.
(types of documents)

4.3. Represent the interests of the hotel in relations with citizens, legal entities, government and management bodies.

4.4. Manage the property and funds of the hotel in compliance with the requirements determined by regulations legal acts, constituent documents organizations.

4.5. Initiate and conduct meetings on organizational issues.

4.6. Conduct quality checks and timely execution of orders.

4.7. Demand cessation (suspension) of work (in case of violations, non-compliance with established requirements, etc.), compliance with established standards; give instructions to correct deficiencies and eliminate violations.

4.8. Issue powers of attorney to carry out civil law transactions, representation, etc., delegate one’s powers in the manner specified in the employment contract to one’s deputy (one’s deputies).

4.9. Give instructions and instructions that are mandatory for all employees.

4.10. ________________________________________________________________.
(other rights)

5. Responsibility

5.1. The hotel director is held accountable:

For improper performance or failure to fulfill one’s job duties as provided for in this job description - in the manner established by the current labor legislation of the Russian Federation;

For violation of the Charter (Regulations) of the organization;

For offenses and crimes committed in the course of their activities - in the manner established by the current administrative, criminal and civil legislation of the Russian Federation;

For causing damage to the organization - in the manner established by the current labor legislation of the Russian Federation.

5.2. ___________________________________________________________________.

6. Final provisions

6.1. This job description has been developed on the basis of the Qualification characteristics of the position "Hotel Director" (Unified qualification directory positions of managers, specialists and employees. Section "Qualification characteristics of positions of employees of tourism organizations", approved by Order of the Ministry of Health and Social Development of Russia dated March 12, 2012 N 220n), ____________________________________________.
(details of other acts and documents)
6.2. The employee is familiarized with this job description upon hiring (before signing the employment contract).
The fact that the employee has read this job description is confirmed by ____________________________________________________________
(signed on the familiarization sheet, which is an integral part of

part of this instruction(in the journal of familiarization with official
___________________________________________________________________________
instructions); in a copy of the job description,
__________________________________________________________________________.
kept by the employer; in another way)

6.3. ___________________________________________________________________.

JOB DESCRIPTION

director (manager) of the hotel

(camping, boarding house)

(approximate form)

1. GENERAL PROVISIONS

1.1. This job description defines the functional responsibilities, rights and responsibilities of the director (manager) of a hotel (camping, boarding house).

1.2. The director (manager) of a hotel (camping, boarding house) is appointed to the position and dismissed from the position in the order established by the current labor legislation of the Russian Federation by order of a higher authority.

1.3. A person with a higher professional education and professional experience in housing and communal services of at least ___ years is appointed to the position of director (manager) of a hotel (camping, boarding house).

1.4. The director (manager) of a hotel (camping, boarding house) must know:

Resolutions, orders, orders, other governing and regulatory documents of higher and other bodies relating to the service sector;

Organization of logistics;

Advanced domestic and foreign experience in hotel services;

The procedure for preparing reports on the economic and financial activities of the hotel;

Forms and systems of remuneration;

Economics, labor organization and hotel management;

Labor legislation;

Labor protection rules and regulations.

2. FUNCTIONAL RESPONSIBILITIES

Director (manager) of a hotel (camping, boarding house):

Organizes the work and ensures the economic efficiency of the hotel (camping, boarding house);

Monitors the quality of customer service in accordance with the class of the hotel (camping, boarding house), accounting, distribution and proper use of residential rooms and available spaces, as well as compliance with passport regulations;

Directs the work of hotel (camping, boarding house) staff and services to ensure the safety and maintenance of premises and property in good condition in accordance with the rules and regulations of operation, uninterrupted operation of equipment, landscaping and comfort, compliance with sanitary, technical and fire safety requirements;

Ensures cost-effective management of hotel management, timely and high-quality provision of a range of services to residents;

Organizes work on preventive inspection of residential rooms, utility rooms and other premises of the hotel (camping, boarding house), carrying out major and current repairs, strengthening and developing its material and technical base, increasing the level of comfort;

Ensures the maintenance and timely submission of established reports on the results of the economic and financial activities of the hotel (camping, boarding house), payment of taxes and fees;

Takes measures to provide the hotel (camping, boarding house) with qualified personnel, the correct combination of economic and administrative methods of management;

Carries out measures to introduce progressive forms of labor organization and customer service;

Contributes to the development of commercial activities.

3. RIGHTS

The director (manager) of a hotel (camping, boarding house) has the right:

3.1. Give his subordinate employees, services and divisions instructions and tasks on a range of issues included in his functional responsibilities.

3.2. Monitor the implementation of planned tasks, timely completion of individual orders and tasks, and the work of subordinate services and divisions.

3.3. Request and receive the necessary materials and documents related to the activities of the hotel (camping, boarding house) from the services and departments of the organization.

3.4. Enter into relationships with third-party institutions and organizations to resolve operational issues of production activities that are within the competence of the director of a hotel (camping, boarding house).

3.5. Represent the interests of the hotel (camping, boarding house) in third-party institutions and organizations on issues related to the activities of the hotel (camping, boarding house).

4. RESPONSIBILITY

The director (manager) of a hotel (camping, boarding house) is responsible for:

4.1. For failure to perform or improper performance of their duties provided for in this job description - in accordance with the current labor legislation of the Russian Federation.

4.2. For offenses committed during the period of its activities - in accordance with the current civil, administrative and criminal legislation of the Russian Federation.

4.3. For causing material damage - in accordance with the current legislation of the Russian Federation.

4.4. For violation of internal labor regulations, rules fire safety and safety precautions established in the organization - in accordance with the current legislation of the Russian Federation.

5. OPERATING MODE

5.1. The work schedule of the hotel director is determined in accordance with the internal labor regulations established in the hotel (camping, boarding house).

This job description has been developed in accordance with _________ __________________________________________________________________________. (name, number and date of document)

AGREED BY: Legal Adviser ____________ ___________________ (signature) (Full name)

"___"__________ ___ G.

I have read the instructions: _____________ ___________________ (signature) (full name)

We bring to your attention typical example job description of a hotel director, sample 2019. should include the following sections: general position, job responsibilities hotel director, rights of a hotel director, responsibility of a hotel director.

Job description of the hotel director belongs to the section " Industry-wide qualification characteristics positions of workers employed at enterprises, institutions and organizations".

The job description of the hotel director should reflect the following points:

Job responsibilities of a hotel director

1) Job responsibilities. Organizes work and ensures the economic efficiency of the hotel. Monitors the quality of customer service in accordance with the class of the hotel, accounting, distribution and correct use of residential rooms and available spaces, as well as compliance with passport regulations. Directs the work of hotel staff and services to ensure the safety and maintenance of premises and property in good condition in accordance with the rules and regulations of operation, uninterrupted operation of equipment, improvement and comfort, compliance with sanitary, technical and fire safety requirements. Ensures cost-effective hotel management, timely and high-quality provision of a range of services to residents. Organizes work on preventive inspection of residential rooms, utility rooms and other premises of the hotel, carrying out major and current repairs, strengthening and developing its material and technical base, and increasing the level of comfort. Ensures the maintenance and timely submission of established reports on the results of the hotel’s economic and financial activities, payment of taxes and fees. Takes measures to provide the hotel with qualified personnel, the correct combination of economic and administrative management methods. Carries out measures to introduce progressive forms of labor organization and customer service. Contributes to the development of commercial activities.

The hotel director should know

2) When performing his duties, the hotel director must know: resolutions, orders, orders, other governing and regulatory documents of higher and other bodies relating to the service sector; rules for maintaining residential and other hotel premises; organization of logistics; advanced domestic and foreign experience in hotel services; the procedure for preparing reports on the economic and financial activities of the hotel; forms and systems of remuneration; economics, labor organization and hotel management; labor legislation; rules and regulations of labor protection.

Qualification requirements for a hotel director

3) Qualification requirements. Higher professional education and work experience in the specialty in housing and communal services for at least 5 years.

1. General Provisions

1. The hotel director belongs to the category of managers.

2. A person with a higher professional education and professional experience in housing and communal services of at least 5 years is accepted for the position of hotel director.

3. The hotel director is hired and dismissed _________ (specify position).

4. The hotel director must know:

• resolutions, orders, orders, other governing and regulatory documents of higher and other bodies relating to the service sector;
• rules for maintaining residential and other hotel premises;
• organization of logistics;
• advanced domestic and foreign experience in hotel services;
• the procedure for preparing reports on the economic and financial activities of the hotel;
• forms and systems of remuneration;
• economics, labor organization and hotel management;
• labor legislation;
• rules and regulations of labor protection, safety, industrial sanitation and fire protection.

5. In his activities, the hotel director is guided by:

• legislation of the Russian Federation,
• Charter of the organization,
• this job description,
• Internal labor regulations of the organization.

6. The hotel director reports directly to _________ (specify position).

7. During the absence of the hotel director (business trip, vacation, illness, etc.), his duties are performed by a deputy (in his absence, a person appointed in the prescribed manner), who acquires the corresponding rights, duties and is responsible for the performance of the duties assigned to him.

2. Job responsibilities of the hotel director

Hotel director:

1. Organizes and provides efficient work hotels.

2. Monitors the quality of service to residential clients in accordance with the hotel’s service class, proper use, accounting and distribution of residential rooms and places, as well as compliance with the passport regime.

3. Directs the work of hotel staff and services to ensure the safety and maintenance of premises and property in good condition in accordance with the rules and regulations of operation, uninterrupted operation of equipment, external landscaping, compliance with sanitary, technical and fire safety regulations.

4. Ensures cost-effective management of hotel management, timely and high-quality provision of a range of services to residents.

5. Organizes work on preventive inspection of residential rooms, utility rooms and other hotel premises, on major and current repairs.

6. Takes measures to strengthen and expand the material and technical base of the hotel, increasing its level of comfort.

7. Ensures the maintenance and timely submission of reports on the economic and financial activities of the hotel.

8. Takes measures to provide the hotel with qualified personnel.

9. Provides the right combination of economic and administrative management methods.

10. Implements measures to introduce progressive forms of service organization.

11. Contributes to the development of commercial activities.

12. Complies with the internal labor regulations and other local regulations of the organization.

13. Internal rules and standards of labor protection, safety, industrial sanitation and fire protection.

14. Ensures cleanliness and order in his workplace.

15. Carry out, within the framework of the employment contract, the orders of the employees to whom it is repaired in accordance with these instructions.

3. Rights of the hotel director

The hotel director has the right:

1. Act on behalf of the organization, represent its interests in relations with all structural divisions of the organization, as well as other organizations on economic, financial and other issues.

2. Conclude, amend and terminate employment contracts with employees in the manner and on the terms established by the Charter of the organization, Labor Code Russian Federation, other federal laws.

3. Request from structural divisions organizations and independent specialists necessary information about the work of the organization.

4. Independently make decisions on rewarding distinguished employees and on bringing violators of production and labor discipline to financial and disciplinary liability.

5. Require employees to fulfill labor responsibilities and careful attitude towards the property of the employer and other employees, compliance with the internal labor regulations of the organization

6. Other rights established by current labor legislation.

4. Responsibility of the hotel director

The hotel director is responsible in the following cases:

1. For improper performance or failure to fulfill one’s job duties provided for in this job description, within the limits established by the labor legislation of the Russian Federation.

2. For offenses committed in the course of their activities, within the limits established by the current administrative, criminal and civil legislation of the Russian Federation.

3. For causing material damage to the organization within the limits established by the current labor and civil legislation of the Russian Federation.

4. For using the property and funds of the enterprise in interests contrary to the interests of the founders.

Job description for hotel director - sample 2019. Job responsibilities of a hotel director, rights of a hotel director, responsibilities of a hotel director.

Job description of the hotel director

1. General Provisions

1. This job description defines the job duties, rights and responsibilities of the hotel director.

2. A person with a higher professional education and professional experience in housing and communal services of at least 5 years is appointed to the position of hotel director.

3. The director of the hotel must know the regulations, instructions, orders, and other governing and regulatory documents of higher and other bodies relating to the service sector; rules for maintaining residential and other hotel premises; organization of logistics; advanced domestic and foreign experience in hotel services; the procedure for preparing reports on the economic and financial activities of the hotel; forms and systems of remuneration; economics, labor organization and hotel management; labor legislation; rules and regulations of labor protection.

4. The director of the hotel is appointed and dismissed by order of the head of a higher management body in accordance with the current legislation of the Russian Federation. Appointment to the position of director ( general director, manager) of a joint-stock hotel or private form property is carried out in accordance with the procedure established by law.

5. The director of the hotel reports directly to the head of the institution (enterprise, organization).

2. Job responsibilities

Organizes work and ensures the economic efficiency of the hotel. Monitors the quality of customer service in accordance with the class of the hotel, accounting, distribution and correct use of residential rooms and available spaces, as well as compliance with passport regulations. Directs the work of hotel staff and services to ensure the safety and maintenance of premises and property in good condition in accordance with the rules and regulations of operation, uninterrupted operation of equipment, improvement and comfort, compliance with sanitary, technical and fire safety requirements. Ensures cost-effective hotel management, timely and high-quality provision of a range of services to residents. Organizes work on preventive inspection of residential rooms, utility rooms and other premises of the hotel, carrying out major and current repairs, strengthening and developing its material and technical base, and increasing the level of comfort. Ensures the maintenance and timely submission of established reports on the results of the hotel’s economic and financial activities, payment of taxes and fees. Takes measures to provide the hotel with qualified personnel, the correct combination of economic and administrative management methods. Carries out measures to introduce progressive forms of labor organization and customer service. Contributes to the development of commercial activities.

3. Rights

The hotel director has the right:

1. issue orders and give instructions that are binding on all hotel employees;

2. carry out the selection and placement of hotel personnel, make their appointment and dismissal in the prescribed manner;

3. encourage and impose penalties on hotel employees;

4. in accordance with current legislation, resolve issues of financial and material support hotels;

5. represent the hotel in government, judicial, insurance and arbitration bodies;

6. submit for consideration and discussion of a higher management body (depending on the form of ownership) proposals for the development and improvement of the hotel’s activities;

7. use information materials and regulatory documents necessary to perform their official duties;

8. improve your skills.

The hotel director takes advantage of everyone labor rights in accordance with the Labor Code of the Russian Federation.

4. Responsibility

The hotel director is responsible for:

1. carrying out the official duties assigned to him;

2. organization of its work, timely and qualified execution of orders, instructions and instructions from senior management, regulations on its activities;