Dialogue between a tourist and a travel agent on the phone. Dialogue about travel in English - cliché phrases and necessary expressions. Spoken English for Travel

Travel agent: What can I do for you?

Diana: I`m going to reserve flight tickets for a group of schoolchildren to Manchester.

Travel agent: All right. When are you going to leave?

Diana: A day after tomorrow. And what about flight time?

Travel agent: It`ll be a direct flight and it`ll last two hours and ten minutes.

Diana: We would like to leave in the afternoon. Is it possible?

Travel agent: You can take a Swiss Air flight departing from Helsinki.

Diana: Fine. It's O.K.

Travel agent: I suppose you are going to travel economy? How many tickets do you need?

Diana: Yes, of course. We need twenty economy tickets.

Travel agent: Let me see. Unfortunately we have only eighteen seats left. The rest two seats you can book in the first class.

Diana: It's not a problem. I take two tickets in the first class. How much shall I pay for it?

Travel agent: Well, six thousand and sixty pounds.

Diana: Fine. Here is my credit card.

Travel agent: Could you give me your name and address?

Diana: Certainly, Diana Ross, 3 Park Street, Helsinki.

Travel agent: Could you give me your day-time phone, please?

Diana: +01112223334.

Travel agent: Thank you. Would you like to get the tickets now or to pick them before departure?

Diana: I would like to pick them up before departure.

Travel agent: You can pick them up at any time after eight o`clock a.m.

Diana: Thank you very much. It`s very nice of you.

Travel agent: Not at all. You are welcome!

Translation

Dialogue: “At the travel agency”

Travel agency employee: How can I help you?

Diana: I'm going to book tickets to Manchester for a group of schoolchildren.

Travel agency employee: Okay. When do you intend to fly?

Diana: The day after tomorrow. What is the duration of the flight?

Travel agency employee: This will be a direct flight and will last two hours and ten minutes.

Diana: We would like to fly out in the afternoon. Is this possible?

Travel agency employee: You can buy tickets for a Swiss Airlines flight from Helsinki.

Diana: Great. This will do.

Travel Agent: I assume you are planning to travel in economy class? How many tickets do you need?

Diana: Yes, of course. We need twenty tickets in economy class.

Travel agency employee: I’ll take a look now. Unfortunately, there are only eighteen seats in economy class. You can book the remaining two tickets in first class.

Diana: It's not a problem. I'll take two first class tickets. How much is it?

Travel agency employee: So, six thousand six hundred pounds.

Diana: Great. Here's my credit card.

Travel agency employee: Please tell me your name and address.

Diana: Of course, Diana Ross, 3 Parkovaya Street, Helsinki.

Travel agency employee: Please give me your phone number that you can call during the day.

Diana: +01112223334.

Travel agency employee: Do you want to receive your tickets now or before departure?

Diana: I want to pick them up before departure.

Travel agency employee: You can pick them up at the airport any time after eight in the morning.

Diana: Thank you very much. That's very kind of you.

Travel agency employee: You're welcome. Come!

In a travel agency - In a travel agency

Good morning, Madame! Is it a travel agency (1)? O.K. May I trouble you for a moment? I"m interested in your Rome vacation package. I saw your advertisement (2) in a newspaper yesterday. I wonder whether there are any seats available in May and if I can reserve a round-trip ticket (3). And one more thing I"d like to know whether there is a non-stop flight (4) early in the morning on the 5th of May. Oh, I"m glad to hear that there arc the tickets for British Airways flight on that date. Please, hold the reservation for me.
Of course, I know that Rome is one of the most exciting cities in the World. I hope that there is plenty to see and do in Rome. The matter is I study English and Italian at college and it"ll be a splendid opportunity (5) for me not only to go sightseeing (6) but also to improve (7) both my English and Italian.
It is my first trip abroad and I"m happy to hear that you may arrange a terrific package tour and I"ll travel on a regularly scheduled flight (8). It is rather important for me to know that I"ll be met at the airport and taken to a hotel. I like the idea that the hotel is near the beach and that there is a swimming pool and a great disco there. I"m also glad to know that meals in the restaurant aren't very expensive.
In general I see that I"ve made a right choice (9) addressing your travel agency. Thank you for such detailed information about conditions of my future trip to Rome. I"ll certainly make the best of all your recommendations and suggestions on how to organize my journey effectively.

Good morning, madam! Is this a tourist office? Can I disturb you a little? I'm interested in a trip to Rome during the holidays. I saw your advertisement in yesterday's newspaper and want to know if there are any available seats for May and if it is possible to book return tickets. And one more thing I would like to know: is there a non-stop flight on May 5th in the morning? Oh, I'm glad to hear that there are tickets available for this day on British Airways. Please reserve a ticket for me.
Of course, I know that Rome is one of the most impressive cities in the world. I hope that even just seeing Rome is worth it. I am studying English and Italian in college and this will be a great opportunity for me to not only go sightseeing but also improve both my English and Italian.
This is my first trip abroad, and I'm glad to hear that it is possible to arrange a wonderful trip around the country in a way that allows you to use a regular scheduled plane. It is quite important for me that they will meet me at the airport and take me to the hotel. I like that the hotel is located near the beach and that there is a swimming pool and a large disco. And I am glad that food in the restaurant is not very expensive.
In general, I see that I made the right choice by contacting your travel agency. Thank you for the detailed information about the conditions of my future trip to Rome. And I would probably rather take advantage of all your advice and guidance to effectively organize my trip.

Vocabulary

1. travel agency - travel agency
2. advertisement - advertising
3. to reserve a round-trip ticket - order round-trip tickets
4. a non-stop flight - safe flight
5. a splendid opportunity - a good opportunity
6. to go sightseeing - look around the sights
7. improve - simplify
8. a regularly scheduled flight - an aircraft flight that departs according to schedule
9. to make a right choice - make the right choice

Questions

1. Are you fond of traveling?
2. What is your favorite kind of travelling?
3. Have you ever traveled abroad?
4. Do you like to travel alone or with your friends?
5. Why do so many people like to travel?

Igor Smirnov. Hi!

Travel Agent. Hi, come in, please. Can I help you?

Igor Smirnov. We’d like some information about tours around London.

Travel Agent. Oh good. We’ve a lot of exciting places of interest here in London. What about sightseeing tour around the city?

Igor Smirnov. And what places will we visit?

Travel Agent. Oh, the most wonderful places in London, I promise! Big Ben, the Houses of Parliament, Trafalgar Square, Nelson's Column, The Tower of London and many others! It will be unforgettable tour, believe me!

Igor Smirnov. And how long does the tour last?

Travel Agent. About three hours.

Igor Smirnov. How much is it?

Travel Agent. Only 20 pounds.

Igor Smirnov. Where does the tour depart from?

Travel Agent. From the Piccadilly Circus.

Igor Smirnov. Well... Ok, we'll take it.

Travel Agent. Could you sign here, please? Thank you. Good-bye, and I hope you enjoy your London sightseeing tour!

Translation

Igor Smirnov. Good afternoon

Travel agency worker. Good afternoon, please come in. How can I help you?

Igor Smirnov. We would like to inquire about tours in London.

Travel agency worker. Oh great. There are many interesting places in London. How about a city tour?

Igor Smirnov. What places will we visit?

Travel agency worker. Oh, the most beautiful places in London, I promise you! Big Ben, the Houses of Parliament, Trafalgar Square, the Nelson Monument, the Tower and many others! This will be an unforgettable tour, believe me!

Igor Smirnov. How long does this tour last?

Travel agency worker. About three o'clock.

Igor Smirnov. How much does it cost?

Travel agency worker. Only 20 pounds.

Igor Smirnov. Where does this tour depart from?

Travel agency worker. From Piccadilly Circus.

Igor Smirnov. Well... Okay, we'll take it.

Travel agency worker. Can you sign here? Thank you. Goodbye! I hope you enjoy this London sightseeing tour!

A dialogue about traveling in English will help you prepare to speak English in various situations and enrich your vocabulary with new words and expressions that will be useful during your trip. Let's look at the dialogues that can take place during a flight, during check-in at a hotel, and also when exploring new areas.

See what kind of dialogue in a travel agency can take place in English between a client and a clerk in the travel agency.

Travel agency clerk: Good morning, what can I do for you?

Customer: Good morning. I want to travel to Seoul, South Korea, and want to find out more information about the hotels.

T: Sure, one of our customers recently came from Seoul and highly recommended the hotel he stayed in. It is not very big and very cozy.

C: Great, and can you tell me how much does the hotel cost per night?

T: It costs about 75 dollars per night.

C: Thank you for your help, I will stay in this hotel when I arrive in Seoul.

Travel agency: Good morning, how can I help you?

Client: Good morning. I want to travel to Seoul, South Korea and would like more information about hotels.

T: Of course, one of our clients recently returned from Seoul and highly recommended the hotel where he stayed. It is not very big and very cozy.

K: Great, but could you tell me how much the room costs per night?

T: The room will cost about $75 per night.

K: Thank you for your help, I will stay at this hotel when I arrive in Seoul.

Words from the dialogue

• To find out - to find out.
• Recently - recently.
• To recommend - to recommend.
• To stay in - stop.
• Cozy - cozy.
• To arrive - to arrive.

Tip: when using the verb arrive with a destination - cities, towns, countries, the preposition in is most often used. If we are talking, for example, about a building, then it is better to use the preposition at.

You can ask travel agency clerk about the hotel price. – You can ask the travel agency employee about the price at the hotel

In airplane

The next few conversations can take place between a passenger and a flight attendant.

Passenger: I’m sorry. Could I get a glass of water? I'm thirsty.

Flight-attendant: Certainly, sir. Anything else?

P: Yes, and could you bring me a blanket, please? I'm cold.

F: Would you like a pillow as well?

P: Yes, please. And one more thing. Would you be so kind to lend me a pen – I have to fill out this immigration form?

F: Sure, I will get you everything in one minute.

P: Thank you so much for your help.

Passenger: Can I have a glass of water? I'm thirsty.

Flight attendant: Of course, sir. Anything else?

P: Yes, could you please bring me a blanket? I'm frozen.

S: Would you also like a pillow?

P: Yes, please. And one more thing. Would you be so kind as to lend me a pen - I need to fill out an immigration form?

S: Of course, I'll bring you everything in a minute.

P: Thank you very much for your help.

Vocabulary from dialogues

• To be thirsty - to feel thirsty.
• Blanket - blanket.
• Pillow - pillow.
• To lend - borrow.
• Pen - pen.
• To fill out - fill.

Please note: the verb to get has many faces and its meaning must be interpreted based on the context. Some of its meanings are to get, bring, get.

Flight attendant is serving food and drinks. – The flight attendant brings food and drinks

At the hotel

If you booked a hotel room, the following dialogue may take place between you and the receptionist:

Guest: Good afternoon, I have a reservation for today, my name is Johnson.

Hotel clerk: Good afternoon, certainly sir, let me check. Yes, everything is correct. For how long are you staying?

G: I’m staying for 5 nights. By the way, can you tell me please, where can I exchange money around here?

H: Sure, sir. You can exchange money in the bank, which is located not far from the hotel.

G: Excellent. Can you ask someone to help me with my baggage? I will not be able to bring it to my room by myself.

G: It’s my first time here and I don’t know how to get to the center of the city.

H: No problem, sir, I will call a taxi for you.

Guest: Good afternoon. I have a room booked for today. My name is Johnson.

Receptionist: Good afternoon. Of course sir, I'll check now. Yes everything is correct. How long will you stay?

G: I will stop for 5 days. By the way, could you please tell me where I can change money?

P: Of course, sir. You can change money at the bank, which is located near the hotel.

G: Great. Could you ask someone to help me with my luggage? I won't be able to bring it to my room myself.

P: Of course.

G: This is my first time here and I don’t know how to get to the city center.

P: No problem sir, I will order a taxi for you.

Vocabulary from dialogue

Here are a few words from this dialogue, read and remember them.

• Reservation - reservation.
• To check - check.
• Correct - correct.
• To exchange - change.
• To be situated - to be located.
• Far - far.
• Baggage - baggage.
• To call a taxi - call a taxi.

Listen to the dialogue that takes place between a client and a travel agency employee: