What to check when buying a refrigerator. What to pay attention to when delivering household appliances to your home? What to check directly in the store

IN Today, anything can be bought on the Internet, and refrigeration equipment is no exception, since purchasing equipment in online stores is very convenient and practical. However, when buying a refrigerator online, many consumers do not always carefully study specifications unit and end up with a device that is not the one they would like to see at home.

It is always a shame when some little thing is not taken into account, but it is precisely this that becomes critical when operating equipment. It is, of course, possible to return a working unit back, but this will entail unexpected financial and time expenses. What are the most common mistakes when buying a refrigerator online?

Do not calculate noise level

Almost half of all negative reviews about refrigeration devices is associated with their noisy operation. Many complain that technology even interferes with sleep and gives them headaches. This is often a consequence of buying a “pig in a poke”. For most buyers, it is quite difficult to assess the actual noise level without hearing it.

However, there are refrigerator noise parameters that you need to pay attention to. And although this information is not always indicated in the technical characteristics of the equipment on online store websites, you can find it on the manufacturer’s official website. The comfortable maximum noise level of a refrigerator is 38 dB. In addition, you can pay attention to this indirect pattern - units with more high class energy efficient ones are quieter, and equipment with a conventional compressor is noisier than with an inverter compressor.

The noise from the refrigerator is an important aspect when choosing it

"Fall in love" with design

Manufacturers are trying to fully take into account all the requirements of modern users, producing equipment that is not only as functional and quiet as possible, but also attractive from a design point of view. Today you can purchase a device for any kitchen interior. A wide range of refrigeration equipment allows you to choose a model of an unusual shape and a wide variety of, sometimes unpredictable, color schemes.

Aesthetes often fall into this trap, literally “falling in love” with the design of a refrigerator. In principle, there is nothing wrong with this, and a stylish unit will only emphasize the refined taste of its owner. However, you definitely shouldn’t “lose your head” when choosing, focusing solely on the appearance of the model. Other criteria should also be taken into account, such as volume, dimensions, noise level, etc., because no matter how beautiful the refrigerator is, if it is not able to meet your target needs, it will be of little use.

Do not calculate dimensions

This is a fairly common problem when purchasing equipment online. As a rule, a certain place is allocated for the installation of equipment, where it should fit organically. Incorrect measurements of the niche, errors when indicating dimensions in the product card on the website, as well as simple carelessness can lead to the fact that the refrigerator will not fit where it was planned to be placed.

There are often cases when, when a unit is delivered, it cannot fit into the doorway because the dimensions of the equipment were specified without taking into account the handles. Often no attention is paid to this important aspect, as the ability to re-hang the doors in the refrigerator. Having purchased a device without such an option, the user may encounter a lack of space to open the door.

Don't study energy consumption

And although electricity in our country is not as expensive as in Europe, a significant part of its consumption is accounted for by refrigeration devices, since the devices are not turned off from the socket. Without paying attention to this factor, you can purchase equipment that can significantly increase the numbers in your monthly energy bills.

Today almost everything famous manufacturers switched to producing economical equipment. For example, in Europe for several years it has been prohibited to sell devices with energy efficiency lower than A+, and preference is given to models of classes A++ and A+++.

The online store lb-market.ru offers a wide selection of Liebherr refrigerators with a high energy efficiency class. Units from a well-known brand are also distinguished by excellent functionality and durability.

Do not take into account the future needs of the family

It is necessary to buy a refrigerator taking into account the expected filling, which in turn depends on the culinary preferences of each household member. If there are small children in the family, it is necessary to make an impressive supply of dairy products - for this, the refrigerator must have enough space to store this type of product.

Appropriate boxes must also be provided for meat and fish. Particular attention should be paid to the volume of the freezer compartment, which is very important when long-term storage meat and fresh frozen fruit. To completely eliminate errors when choosing household devices, it is best to select several models online, and then find time and look “live” at the units in a store in your city.

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When purchasing household appliances, we involuntarily experience certain doubts about the quality of the purchased product. We have to believe the words of the sales consultant or the description of the technical characteristics of the product in product catalogs.

The refrigerator belongs to the section of large and expensive goods household appliances and such a device should serve its owner for a long time. That is why you need to take the purchase of a refrigerator very responsibly and seriously.
Suppose you have already chosen the refrigerator model you need, which suits your family in terms of technical characteristics and fits perfectly into the interior of the kitchen. All that remains is to make the payment and take home your long-awaited purchase. The most important point for you buyer, before paying for the goods you must check your new refrigerator. It is during the purchase and delivery of goods from the warehouse that the buyer has the right to check the operation of the device and the presence of external damage.
Of course, it will not be possible to fully check the functionality of the refrigerator; this takes time. This is exactly how sellers will discourage you, but checking will help you avoid many troubles and make sure that you have purchased a quality product.

Let's start in order. The first time you will see your brand new refrigerator is during delivery, because before you only saw samples. The store representative will ask you to sign the delivery form and pay for the item. Do not rush to fulfill his requests, no matter how intrusive they may sound, much less sign documents. Your signature will mean that you have no claims against the store and from the moment of signing, the refrigerator becomes your property.
You've probably heard that, by law, every buyer has the right to exchange goods within 15 days, but this is a rather arbitrary date, since the refrigerator will be replaced or exchanged only when faults are found that arose through the fault of the manufacturer. Now imagine that during transportation your refrigerator was hit or dropped and scratches were left on it, or even worse, it affected the operation of the refrigerator as a whole. Who should you file a claim in this case, of course, the store, so carefully inspect the product and check its operation before paying and signing the forms.

Checking the refrigerator should be thorough, do not rush and carry out the inspection step by step.

♦ inspection of the external surface of the refrigerator.
Your refrigerator was delivered to you by delivery service from a store; first of all, inspect the packaging box for oil stains; spilled oil indicates damage refrigeration unit. Carry out an inspection external panels on the street at daylight. Look not only for dents, but also for scratches and scuffs. Ask to remove the tape from the surface of the refrigerator, if not high-quality painting The tape will come off along with the paint. Some defects and damage are visible only from a certain angle in good lighting, so inspect the refrigerator from all sides and in bright light. Look carefully at the corners; they are sometimes tinted in the hope that an inattentive buyer will not see the defect. When opening and closing the refrigerator doors, pay attention to whether they close tightly and whether they are distorted.
If you decide to deliver from the store yourself, then before picking up the refrigerator, ask the store staff to move the refrigerator to a well-lit area and inspect the external and internal panels. Pay special attention to the handles on the doors, make sure that they are not cracked or damaged, and that they do not creak. They are subject to constant use, and the slightest crack can cause a breakdown. Replacing such parts is not a cheap pleasure.

♦Inspection of the engine.

Many of you will decide that it is not at all necessary to inspect the motor block of the refrigerator, and what can a non-specialist see there? I agree that you are not experts, but this inspection is the most important, since mechanical damage to the engine can damage it or lead to noisy operation during operation of the refrigerator.
We have already said that during loading and transportation, the refrigerator may be subject to impacts, and the motor will warp or fly off its mounts. Very often, due to such damage, there is a separation of the tube through which freon comes out, which means that the refrigerator will not be able to perform its function. Such damage is considered mechanical and is not covered by the manufacturer’s warranty; repairs will have to be carried out at your own expense.

♦ Internal inspection of refrigerator surfaces and components.

So you've already done the inspection. external surfaces and the unit unit, now let’s move on to the internal inspection of the refrigerator. First of all, inspect the freezer by removing all the drawers. WITH special attention examine the plastic walls for damage and cracks. Then start inspecting the drawers themselves and be sure to pay attention to the fastenings, they are the most fragile part. Broken fasteners are a common mechanical failure, so pay attention to the fasteners when inspecting the refrigerator compartment.
Inspection refrigerator We produce no less carefully. Plastic surface must be free of damage and cracks. Gouges and dents are also not acceptable; this indicates poor quality of the plastic and a violation of technology in the manufacture of plastic for the refrigerator. I advise you to press lightly on plastic wall, it should not sag.
Remove all shelves and inspect the surface and placement of shelves in the cabinet. Carefully check all the grooves, which are often damaged, but they will bear the main load. This kind of damage cannot be eliminated, and besides, such a defect, you will agree, is very unpleasant.
Pay attention to the refrigerator seal at the bottom of the doors; there should be no sagging of the seal strip. If there is even a slight sagging, this indicates the softness of the material and the seal will have to be changed in the near future.
I would like to draw your attention to one more interesting fact. When examining the refrigerator, you should feel natural smell plastic, without any foreign odors. Specific smell in the refrigerator may indicate that this refrigerator is no longer new. Perhaps it was repaired and put back on sale; the store owners are silent about such facts, but foreign odors should alert you.
This completes the basic inspection of the refrigerator. This process will take some time and may cause dissatisfaction. sales representative store, but this should not bother you. This inspection will protect you as a buyer from unpleasant surprises and help ensure that your refrigerator is truly new and free of defects.

♦ Full documentation.

The last and final stage can be considered checking the documentation package, which is necessarily attached to the refrigerator and is a legal confirmation of the transaction for the purchase and sale of the refrigerator and warranty obligations. When checking documents, I advise you to pay attention to the following points.
♦Instructions for use in Russian
♦ Completed warranty card with store stamps
♦ Store receipt

Attention, serial number which is written on the coupon must match the serial number on the refrigerator tag, this is important.
Remembering the old proverb, you can say that you are forewarned, which means you are forearmed. These simple tips will help you not get confused when checking your new refrigerator. Remember that your persistence and attention will serve you well good service. I would like to wish you good and successful shopping.

Has your equipment stopped turning on and working? First of all, diagnose the motor - this part is called the “heart”. How to check the refrigerator compressor? If you do not want to contact service center and pay the master, we will tell you how to do the work yourself.

The operation of a refrigerator of any model (Atlant, Indesit, Stinol) is generally the same. It is based on the circulation of refrigerant (freon) in the system. Initially, the refrigerant is a gas, the pressure that the compressor creates causes it to enter the condenser. There the gas cools, turns into liquid and flows into the evaporator. When heated, the liquid returns to its primary state and repeats the cycle.

Therefore, if there are problems with the operation of the compressor, it will not create pressure or there will be insufficient pressure for normal operation.

The degree of cooling - the temperature in the chamber - is regulated by a thermostat. From it the signal goes to the motor start relay, which starts the whole process.

A motor-compressor is located on the rear side of the unit housing. It is fixed in special oil and coated protective casing, which you can see in the picture.

The electric motor consists of a starting and operating winding, as well as a relay.

Three terminals are connected to the case, one of which is common. The other two lead to the start and run windings. The latest models of refrigerators are equipped with an electrical circuit that can regulate the speed of the engine.

Functionality check

For what reasons does the compressor stop working:

• Burnt out. This happens as a result of a sharp surge in voltage and increased load.
• The start protection relay is broken.
• Wiring faulty.

It happens that the device hums and works, but there is no cold in the chambers. The reason may be the release of freon gas. Then it is better to contact a specialist who will detect the leak and refill the system.

To find out whether the device is working or not, use a multimeter. Once you get to the motor, you need to make sure that the housing does not break through, otherwise it may cause an electric shock. This most often happens in old refrigerators. Attach the multimeter probes to the body and each contact in turn. If the display shows “∞”, then everything is in order. If numbers appear on the display, the winding is faulty.

To perform further diagnostics, you need to remove the casing and open access to the compressor. For this:

• Disconnect the wiring from the contacts.
• Cut through the motor tubes that connect it to other parts.

Important! Before you begin, find out what type of refrigerant your refrigerator uses. This gas may be explosive.

• Unscrew the casing mounting bolts and remove from the housing.
• Disconnect the relay by removing the screws.

• Now take a tester and measure the resistance between the contacts.
• Apply test leads to the right and left output terminals. Normally the resistance will be 30 ohms. The top right will show 15 ohms and the top left will show 20 ohms.

Based on the motor model and the refrigerator itself, the values ​​may differ ± 5 ohms.

• If the readings do not match, the device is faulty. If a break appears somewhere, the conventional or inverter motor must be replaced or repaired.

The compressor passed the test, but the equipment does not work? So, proceed to further tests, but not with a tester, but with a pressure gauge.

• You need to measure your blood pressure.
• Connect a hose with an outlet to the discharge fitting.
• Start the engine.
• Measure your blood pressure.
• The readings with a working device should be 6 atm and rising. In this case, you need to quickly turn off the pressure gauge, otherwise it will break.
• If the pressure does not reach 6 Atm, such an engine can be installed in medium-sized refrigerators. The readings reach 4-5 atm, which means the motor can be used in single-chamber refrigerators. A compressor with a pressure of less than 4 atm is inoperative.

The serviceability check has been passed, but there is no result. The unit still does not turn on. In this case, you can establish the operability of the motor by connecting directly, without a starting relay.

Important! Such work is life-threatening. Such diagnostics can be carried out either by a master or an experienced person.

The refrigerator is quite expensive and complex technology. Therefore, when delivering home, a thorough diagnosis of the refrigerator is required. At the time of purchase, it is difficult to verify the serviceability of the device. In addition, a sample will be on display in the store, and the device will be delivered to your home from the warehouse. Therefore, in the store you can only evaluate the appearance and technical characteristics. Before you sign for delivery of the goods to the bank, you should carefully inspect the new device. This will allow you to avoid many problems in the future. Therefore, you need to know how to properly check a refrigerator when delivered to your home.

Checking upon delivery will help avoid possible problems

Checking and diagnosing the refrigerator yourself

After delivery, the device must be checked for functionality and the presence of external defects. If a manufacturing defect is discovered, such a device can be replaced within 14 days. However, if damage occurred during shipping, it will not be possible to replace it unless the damage was discovered at the time of delivery.

The check should include:

• external inspection of the device;
• thorough inspection of the compressor;
• inspection of the device inside;
• performance check.

You should also carefully study all documentation. In addition to the product passport and sales receipt, the documentation must also include a stamped warranty card.

Visual inspection

An external inspection is required first. During delivery, your device may develop cracks, scratches, or other imperfections. You should carefully inspect its outer surfaces. This will help to immediately identify the presence of damage.

After delivery of new household appliances, a careful inspection is required.

The device must be inspected in good lighting. This will allow you to find even minor damage. You should not rush to inspect the device, even if the movers are in a hurry and ask you to quickly sign the delivery document.

Attention should be paid to the fastening of doors and handles. They must not have any defects. If they are weak, then over time they can become loose and fail. But such repairs cannot be performed under warranty, so they will cost a decent amount. If defects are found, it is better to refuse the purchase. A description of the deficiencies should be provided in the appropriate form.

Inspection of the compressor block

The electric motor and compressor are the main elements of the device. IN modern models they represent one compressor block. It is difficult to independently assess the performance of a motor, compressor, posistor, capacitor and other structural parts. However, obvious visual defects can be identified visually. During transportation, some components could be damaged, which will further affect the performance of the equipment. During transportation, the integrity of the circuit may be compromised. This causes the device to malfunction.

Inspecting the compressor will reveal its defects.

In some cases, the compressor unit is covered with a special grill, and loaders may refuse to remove it. However, to dismantle it and re-installation it only takes a few seconds. To do this, simply unscrew the four screws that secure the grille to the body. If movers or other store or delivery service representatives refuse to open the compressor unit for inspection, the unit may be damaged in some way.

Removing the protective decorative grille to check the compressor unit

Internal surfaces

Even if the outer surfaces are intact, it does not mean that the device is working properly. You need to take a good look at it too internal surfaces. It is necessary to assess the condition of the drawers and shelves. They must be intact. Otherwise, repair or replacement of parts may be required.

You should also pay attention to the rear walls. Evaporators are installed here. They are one of the most expensive elements of the device. They should not have any defects.

Internal inspection of shelves and drawers

It is recommended to pay attention to the smell of the new refrigerator. It should only smell like plastic. However, it may smell like food or detergents. This may indicate that the device is being used. The refrigerator may have been defective and was returned to the store by previous customers for this reason.

Functionality check

The most important stage checking the equipment being diagnosed is to assess the quality of work. Therefore, after examining the inside and outside, you should plug the unit into the network. However, doing this immediately after delivery is prohibited. You must wait at least half an hour.

If the purchase was made from a reputable store, the delivery service employees should offer such verification themselves. If this does not happen, you must insist on your legal rights to check the functionality of the delivered equipment. Without this check it will not be possible to diagnose the malfunction. power cord, light bulbs, motor and other elements of the device.

When you turn on the unit, the power indicator and lights should light up, and the compressor should start, making a characteristic sound. After which the doors must be closed for half an hour, so that after this time you can find out whether the temperature in the chamber decreases. To do this, it is best to use a thermometer, but you can simply check with your hand by placing it on the back inner wall devices. The temperature should be several degrees lower than the original one. Moreover, on back wall frost should form.

If after half an hour the back wall continues to be warm, you need to close the door for another half hour and measure the temperature again. If the cooling process has not started, this indicates a possible malfunction.

Checking a used refrigerator upon purchase

While a new refrigerator can be repaired under warranty in the event of breakdowns or manufacturing defects, this cannot be done with a used one. Therefore, it must be examined carefully. The advantage of choosing such a device is that it is a single copy. Therefore, you can assess its condition before purchase and delivery.

In addition to inspecting the appearance, you should carefully examine the compressor unit, checking for visible damage to parts. If they are not there, the refrigerator should be plugged in. You can immediately evaluate its serviceability, and after time, the rate at which the temperature in the chambers decreases. If everything is fine, you can agree on its delivery. Record verbally or on paper all cracks, scratches and other damage. You can take several photos. This will allow you to prove that new damage has occurred if loading and delivery is handled by a third party.

It is best to evaluate its performance before purchasing such a refrigerator by arriving with experienced craftsman. It will help make the correct diagnosis, minimizing the risk of detecting damage after delivery. Once the device is put into use, it will not be possible to repair it at a service center under warranty. Therefore, checking its performance is especially important.

What to do if defects are identified

If even the most minor defect is detected, you should refuse to purchase this piece of equipment. Don’t trust the manager’s promises to eliminate him within a few days. This may result in the buyer being blamed for the defect being caused by improper delivery or installation. If the defect does not affect the operation or appearance, we can negotiate a discount.

Assessing the condition of the refrigerator before purchase

If damage or manufacturing defects are detected, a report must be drawn up. It describes the defect and other nuances of this device. Having such a document will allow you to apply for repairs under warranty. If there is no defect report, the manufacturer has the right to refuse warranty repairs.

If no defects were found, it is worth checking at the point of sale whether this particular copy will be delivered or the one in stock. Most likely, the exhibition copy will remain in the store without damage, so it is worth carefully inspecting the device that will be delivered. Any external defects must be reported within 14 days of delivery to allow for a replacement unit. However, if the damage occurred due to the fault of the delivery staff, this must be noted in the relevant documents.

When purchasing a new device, you need to remember:

• The device must be checked immediately after delivery and in the presence of service representatives. And only after this can you sign a document stating that there are no claims against appearance and product quality.
• First you need to check all the functions of the device and inspect all its surfaces. Only after this can you begin operating the unit.
• You can exchange or return a product only within two weeks after purchase. If faults were discovered later, replacement will no longer be possible. If a breakdown is detected, you will have to contact the service center.

A new refrigerator should be checked immediately after delivery. This will make sure there is no damage and check the device’s functionality. In addition, you must ensure that all supporting documentation is available.

A refrigerator is purchased once every few years, so its purchase is approached with special care. It may take more than one day to choose a model and brand that meets all the requirements, and the same amount of time to choose the place of purchase. But even when all this has already been done, it is too early to relax. It is important to check the refrigerator before purchase or after delivery. What should you pay attention to?

Visual inspection

No matter how much the couriers and loaders rush you, do not give in. Carry out a thorough inspection of the outside walls of the refrigerator. This is best done in a well-lit room (so narrow corridor and especially the entrance will not fit). Place the refrigerator in the center of the room or hall if you are checking it in a store, and walk around on all sides, look at the cover underneath. different angles. And if it is sealed and in the original packaging, ask to remove it.

Pay special attention to the handles and levers. All of them must be intact, without cracks or chips, well attached and turn in the right direction and back.

Why this is important: Even minor dents and chips can cause further damage to your refrigerator. And since mechanical damage is not warranty case, you will pay for repairs out of your own pocket.
If external defects are detected, ask to replace the equipment or draw up a report in which the detected defects will be indicated and listed. If at external inspection, you did not find any defects, feel free to look inside.

Internal inspection

Before purchasing a refrigerator, it is also necessary to conduct an internal inspection; it may take much longer, since there is a lot to check:

The internal refrigerator compartment must be intact, without cracks, dents or other mechanical damage. Also pay attention to the smell, the new refrigerator smells like plastic. If the refrigerator has already been in use, it will retain the smell of food or chemicals, with which they tried to remove this smell;
drawers- V freezer usually consist of a main unit and a removable decorative panel. The joints may be flimsy or the fasteners may not fit securely into the grooves. The same applies to all removable parts of the refrigerator, for example, shelves on the doors;

Glass shelves inside refrigeration chamber– it is necessary to pull out each one separately and carefully inspect it. The slightest crack will lead to further damage. Also check the places where the shelves are placed: all grooves and guides must be smooth, without dents and clearly correspond to the shelves.

Why is this important: any defect inside the refrigerator can later lead to the breakdown of one or another part, the replacement of which will be expensive and will be paid out of your pocket.

The inspection could end here, but you can also check the compressor unit.

Inspection of the compressor block

Yes, if you are not knowledgeable about compressors, there is nothing to see there. And simply by inspection it is difficult to determine performance. But you can identify mechanical damage and defects.

In new models, the compressor unit is usually hidden behind a special panel. You can ask to have it removed. Make sure that all the tubes are in their places, that is, not sticking out open - the cooling circuit should not be damaged, otherwise, when turned on, all the freon will evaporate, and you will pay not only for the purchase, but also for repairs.
Why is this important: checking the refrigerator and, in particular, the compressor before purchasing will save you from costly repairs in the future, since it is necessary to prove that the damage was on the refrigerator before use preliminary inspection almost impossible.

Checking the functionality of the refrigerator before purchasing

You can check the functionality of the refrigerator before purchasing only in the store or a few hours after its delivery. It is strictly forbidden to turn on the refrigerator immediately after delivery, as oil from the compressor motor may have entered the system with the refrigerant. Therefore, it is important that the refrigerator sits (usually from 2 to 16 hours, depending on the delivery conditions), and only after that it can be plugged in.

It usually takes one or two days to understand how the refrigerator works: pay attention to how quickly it dials up. operating temperature, operating noise and operating time. Try to load it with products gradually so that the compressor can cope with the load.

Checking documents for the refrigerator

After the inspection, do not rush to sign the delivery forms; check and carefully study the set of documents that comes with the refrigerator. So, you must be provided with:
instructions in Russian;
warranty card;
sales receipt;
purchase and sale agreement (in some cases).

Carefully check the entries in the warranty card: the serial number of your refrigerator should be indicated there (you can find it inside the refrigerator compartment or on the back wall outside), the date of sale indicated, and a signature responsible person and store seal. The information on the receipt must match the information on the coupon - the model of the refrigerator and its equipment.

Why is this important: if there are errors in the warranty card, then when contacting the service center, even guarantee period, you may be denied free repair or replacement of parts because the data does not match.
Only after everything has been checked, the refrigerator is in perfect condition, and the documents are filled out correctly, you can sign the documents on delivery of the goods.

You have 15 days to check the functions of the refrigerator, its functionality and serviceability. If during this period you identify any malfunctions, you have every right to replace the product, of course, if the cause of the malfunction is not mechanical damage. Then you will either have to prove that the dents and scratches were caused during delivery, or pay for the repairs yourself. Therefore, check the refrigerator very carefully before purchasing, this will help avoid problems in the future.