BTA internet banking 24 entrance. BTA Bank - payment cards with Internet banking service. The procedure is carried out according to the following algorithm.

BTA internet banking 24 entrance.  BTA Bank - payment cards with Internet banking service.  The procedure is carried out according to the following algorithm.
BTA internet banking 24 entrance. BTA Bank - payment cards with Internet banking service. The procedure is carried out according to the following algorithm.

Department for the Development of CBS Products and Deposits p. 2 "BTA-ONLINE" Goals and objectives: Electronic financial portal for providing legal entities - Clients of the Bank with electronic banking services via the Internet in real time. List of electronic banking services "BTA-ONLINE" Payments in national and foreign currency Purchase and sale of foreign currency, currency conversion Transfer of wages to card or personal accounts of the Client's employees Transfer of mandatory pension contributions to pension funds through the SCPP Transfer of mandatory social contributions Placement of funds on savings (deposit) accounts Tracking the status of payments and monitoring the fulfillment of credit obligations Notification system via e-mail, SMS Provision of electronic statements on the Client's bank accounts, attachments in PDF, Excel formats Automatic delivery of files and reports by e-mail in a secure format.


Department for the Development of CBS Products and Deposits p. 3 Advantages of BTA-ONLINE Fast » No need to waste time on the road to the Bank, most banking operations are now available via the Internet Simple » Simple, intuitive interface and detailed documentation » Integration with 1C accounting and support for export / import of payment documents in format MT* (100 / 102 / 940) eliminate the need for double entry of information Convenient » Possibility to use banking services from anywhere in the world where the Internet is available » Possibility to control and promptly manage the accounts of subsidiaries and ) » Ability to work with a document in multi-user mode accountant in the office generates a document, and the director, being away, authorizes it) Not expensive » Installation, configuration and maintenance - FREE » Fee for providing special electronic USB keys to access the BTA system Online - FREE » According to the established tariffs Service fee payment in BTA-Online system (per month including VAT) tenge Safely


Department for the Development of CBS Products and Deposits p. 4 We were the first among Kazakhstani banks to complete the implementation of the Information Security Management System in accordance with the international standard ISO 27001 developed by the British Standards Institute (BSI) for the system of providing remote banking services to legal entities. The use of the Electronic Digital Signature (EDS) in the "BTA-Online" system is legitimate and complies with all the necessary requirements of the Legislation of the Republic of Kazakhstan and the Rules of the National Bank for electronic payments. BTA-Bank together with Doctor Web, a Russian developer of information security tools, offer free services to ensure reliable anti-virus protection of your computers and servers: Dr.Web CureIt! - an indispensable tool for treating computers and servers infected with malicious objects that were not "seen" by the antivirus of another manufacturer. Plugins Dr.Web LinkCheker is a tool for on-the-fly anti-virus scanning of Internet pages and files downloaded from the Internet. The Dr.Web LiveCD System Rescue Disk is a Windows or Linux “resuscitation” tool in case malicious objects made it impossible to boot the computer. Security of the "BTA-ONLINE" system


Department for the Development of CBS Products and Deposits p. 5 Security of the "BTA-ONLINE" system The legitimacy of the EDS is ensured by: work with registration certificates and EDS issued by the Certification Center of the RSE KTsMR of the National Bank, the set of certified hardware and software of which is certified for all four security levels of the RK standards (ST RK) of cryptographic protection tools information, certified organizational procedures, the use of special USB-keys for access to the system - Aladdin E-Token Java 72K key carriers, certified in accordance with the current standards of the Republic of Kazakhstan, certified in accordance with the current standards of the Republic of Kazakhstan, means of cryptographic information protection (ST of the Republic of Kazakhstan) - key carriers of Aladdin E-Token Java 72K, which eliminates the possibility of unauthorized intruders access to the system without gaining physical access to this device.

Appendix

to the Treaty

for banking customer service

using the “Internet banking” system

RULES FOR RENDERING SERVICES USING THE SYSTEM

"INTERNET-BANKING" CJSC "BTA BANK"

PURPOSE OF THE SYSTEM AND DEFINITIONS

1.1."Internet banking" CJSC "BTA Bank" (hereinafter - IB) is a service for managing a client's bank card account opened with BTA Bank CJSC via the Internet.

1.2.Bank– Closed Joint Stock Company “BTA Bank”.

1.3. Customer- an individual, a holder of a bank plastic card of BTA Bank CJSC.

1.4. Login- a unique alias of the client in the IS system. The login must consist of uppercase Latin letters and/or numbers from 4 to 12 characters long. The login is assigned to the Client upon registration of the Client in the IB system. The login can be chosen by the Client independently (provided that the specified login does not yet exist with the IB system) or assigned to the Client by the Bank.

1.5. Password- a secret set of characters, which, together with the Login, gives the Client access to the IS website. The Bank sends the primary password to the Client by e-mail to the e-mail address specified in the application within 3 working days from the moment the client submits a correctly completed application. The password can be changed by the client using IS services.

1.6. Session password– used to confirm the user's payment instructions. This password is automatically generated by the system and sent to the user's e-mail box or user's mobile phone specified in the application. The session password is valid for one user session in the system.


2. GENERAL REQUIREMENTS FOR WORK IN THE SYSTEM

2.1. Requirements for the Client.

To use the Service, the Client must:

Carefully study the Service Agreement, these Rules, Tariffs for Operations and Services published on the website https:\\www .online .btabank .by;

Have access to the Internet, equipment and software required to work in the System;

Possess the necessary knowledge and skills to set up and use equipment and software to access and navigate the Internet;

Conclude a Service Agreement by submitting a correctly completed and signed application to the Bank's office;

comply with the requirements of these Rules, the Service Agreement, the card account agreement, the Tariffs for Operations and Services.

2.2. Software and hardware requirements

To work in the IS system, the Client will need a computer with a Web browser MS Internet Explorer (version 5.5 and higher), FireFox (version 1.02 and higher), Opera (version 8.5 and higher).

SECURITY

Connection and work with the IS system is carried out through the public Internet, therefore, to protect the channel through which the user's computer connects to the bank's server, a secure data transfer mode is used.

To further secure your banking transactions through the Internet Bank, please follow a few simple rules:

Make sure your computer is free of malware. The activity of viruses and malware is often aimed at transferring confidential information to third parties. Install an anti-virus program and regularly update anti-virus databases;

Do not share information about your password and login with anyone;

Install and use a personal firewall (firewall) on your computer. This will prevent unauthorized access to information on the computer;

If you suspect that someone has information about your login or password, be sure to change your login and password by contacting the Bank;

Never open suspicious files sent to you by e-mail.

REGISTRATION

To gain access to the IB service, the client must be a holder of a bank plastic card of the Bank and be registered.

Registration of a client and activation of the IS service is carried out in the following order:

The client applies to the Bank's offices with a passport to fill out an application for connection to the IB service. The application must indicate the method of delivery of the session password to the client and the number of the bank plastic card/cards, using which the Client will make payments in IB;

The Bank's employee registers the Client in the Bank's system;

The client receives a login to access the system. The Bank sends the primary password to the user by e-mail to the e-mail address specified in the application within 3 working days from the moment the client submits a correctly completed application. The password can be changed by the client using IS services.

WORKING WITH IS

To log in to the System, the client must do the following:

5.1. Using a Web browser, establish a connection to the System website https://www. online. .When a connection is established, a Security Alert message may appear on the screen informing you that a secure connection will be established with the Service site.


5.3. Check on the start page of the System website whether there is a secure connection established between the Client's computer and the Bank, and the authenticity of the Bank's certificate. This check must be carried out by the Client using the operating system and software used for accessing and navigating the Internet. The Client can obtain the necessary knowledge for this in specialized literature or using the Help function of the software used.

5.4. If a secure connection has been established between the Client's computer and the Bank using a genuine certificate of the Bank (the result of the check performed in accordance with subparagraph 3 of this paragraph is positive), it is necessary to enter the login and password in the appropriate fields on the start page of the System website, select the link<Далее>, thereby confirming the entered data. If all the data were entered correctly, the Client's personal page in the System should be displayed on the screen in the Web browser window.

5.5. The client performs further actions in the System using prompts on the screen.

BLOCKING, UNLOCKING ACCESS TO INTERNET BANKING

6.1. The Bank may block the IB Service without prior notice to the client in the cases provided for in the Agreement.

6.2. The IB Service is unblocked after the reasons that caused the blocking are eliminated.

6.3. If the reasons that caused the blocking of the IB Service due to the fault of the Client are not eliminated more than 90 days from the moment of blocking, the IB Service is automatically closed.

6.4. Blocking by the Client.

6.5. The Client can block access to the IB service using his login by writing an application for blocking at the relevant office of the Bank or by calling the bank office where he made the registration of the service and informing the operator of the code word.

7. CLOSE SERVICE

7.1. Automatically if the IB Service is blocked for more than 90 days.

7.2. The Client may close the IB Service by submitting an application for closing the Service to the Bank.

7.3. The IB service is terminated if the Client stops using the Bank's card products.

November 14, 2017 2567

As part of the project, we continue to test remote banking systems for Belarusian banks. We recently received a new one. The service in the office was excellent. And today we will test the Internet bank, we hope that the bank will be able to maintain a high bar in terms of service level :)

Registration and data recovery

Registration in the BTA Bank Internet Bank, as well as data recovery, is a fairly simple process. To get a login and password (and it doesn’t matter if you are registering for the first time, or you just lost your data), you need to follow the link "Registration", which can be found when you log in.

Then such a page will open, where you will need to indicate your personal passport number and an incomplete card number.

If you specify everything correctly, then it remains only to come up with a password. The login is set by default.

We confirm the registration by SMS and choose a payment confirmation method that is convenient for us. There can be 2 ways:

  • The first is through SMS authorization. Each time you log in, you will receive a message on your phone with a session key, which you need to enter only when you log in
  • The second is the payment password. You will come up with this password yourself, each payment will have to be confirmed by them. You can change it later in the system settings.

If you forget your username and password, then proceed in the same way. The recovery process is, in fact, the same registration :)

Functional

In the center of the main page, I saw the avatar of the new card. To view the balance, you need to click a separate button called "Get Balance". Not a very convenient system - when entering the Internet bank, you still want to receive such information immediately, without additional actions.

If you click on the card itself, then you will be redirected to a page where you will find services for blocking and unblocking the card, statements, transaction history and quick transitions to payments.

Let's go back to the main screen...

Above the card, I found several links that lead to the bank's website, where you can get detailed information on loans, deposits and deposits. But the most interesting in this list - "Visit to the Bank".

The bank provides its customers with the opportunity to "book" a visit to the bank. In other words, you specify a convenient time for you, an address - and you can no longer wait in queues :)

At the top of the page, we also found many useful links and services…

Now let's go through the main menu. First section - "Payments and transfers".

Let's start with "Payments". The ERIP system in the service, and indeed the payment system in general, turned out to be very convenient to use. Payments are divided into folders such as "Popular Payments", "Credits", "Charity Payments" and some others.

You can find a service not only by the payer number, but also by using an advanced search, for example, by the name of the recipient.

I want to note that after payment, the payment can not only be added to the section "Selected Payments", but also send a copy of the check to e-mail, and also put it on the main page.

I also liked that the system has a service "One button payment". It's very convenient - check the boxes next to any saved payments, and then pay them with one click :)

Automatic payment can be set up in just a minute. You only need to specify the frequency, for example, once a month and the amount.

Transfers are possible both to your own cards and to the cards of other bank customers.

And the last function of the first section - "Payment history". It turned out that it is not as simple as it seems. Here you can not only view and download checks, but also re-pay for services.

As for the section "Payment cards" Well, not everything is as rosy as I expected...

Under the card, I found several fields for filling out an application, but it turned out that this application was not for any specific card, but only for communication with the bank.

Sectioned "Credits" and "Deposits" the same situation has arisen - a specialist will simply contact you and agree on the provision of services.

The last section is "GAI fines". Here you can check if you have fines, and then even save the vehicle data for the future :)


Personal opinion of the tester

At the first glance, it became clear that BTA Bank offers its users wide opportunities for making payments and transfers. I note convenient and intuitive system management, nice interface. Of the features, I will highlight the ability to track traffic police fines :)

The weak side is the lack of remote processing of cards, deposits and loans.

But, in general, BTA Bank kept its high level of service :)

Test result 69 points out of 125 possible

Evaluation Criteria for Internet Banking BTA Bank
connection ease of connection (availability) online (immediately after registration) 5/0 max 12 5
authorization mechanism (login or password is enough to enter, or something else is needed) 2/1 2
data recovery in case of loss of login and password (without visiting the bank) 5/0 5
convenience is there balance information on the first page 5/0 max 47 5
is it possible to display quick payments on the first page 3/0 3
quick access to frequently used functions 2/0 0
session passwords (sms / cards) 2 / 0 2
enabling/disabling 3D Secure yes/no 5/0 5
connection / disconnection of SMS - informing yes/no 5/0 0
ability to manage limits yes/no 5/0 0
is there any information on tariffs and commissions on the card yes/no 5/0 5
list of card transactions in "day to day" mode 5/0 5
Possibility to change the PIN code 10/0 0
Functionality payments the ability to create an auto payment 1/0 max 42 1
the ability to create a list of your payments (template) 3/0 0
availability of free payment function 5/0 5
ability to rename your payments (templates) 2/0 2
are there checks 1/0 1
you can print/send receipts 1/0 1
Can you pay by check 2/0 2
translations to your bank card (without ERIP) 2/0 2
to the card of any bank in Belarus (without ERIP) 5/0 0
to a foreign bank card 3/0 0
personal financial manager service yes / no 5/0 0
deposits yes / no 5/0 5
loans online application 1/0 0
online receipt 5/0 0
loan repayment 1/0 1
additional features online - application for card reissue 2/0 from 12 0
online - application for an additional card 2/0 0
search for ATMs and branches (yes/no) 5/0 5
bank exchange rates 3/0 3
plus 2 points for each additional opportunity X
traffic police fines 2
Feedback is there a phone number of the bank (yes / no) 2/0 max 12 2
online - real-time support, chat (yes/no) 10/0 0
personal opinion general impression without points
Maximum Points 125 69

Remote service system "BTA Online"- the ability to quickly and conveniently manage finances.

Banking users of BTA Bank can:

  • promptly find out the balance of funds for;
  • pay utility bills and many other services by debiting money from payment cards;
  • receive data on transactions carried out in banking;
  • make an online statement at any time of the day;
  • transfer money to another card issued (the daily limit is 20 million Belarusian rubles as of January 2016).

How to connect Internet banking BTA Bank

Holders are entitled to use personal property. You will need to visit to write an application for connecting to the service. There are offices in Brest, Vitebsk, Gomel, Mogilev and several in Minsk. You need to take your card and passport with you.

In the bank, the user is connected to the system; then he receives a login and a primary password (the latter comes by e-mail within 3 working days after the application is submitted). Free registration.

You can then log in for the first time. You must immediately set a new password by choosing a complex combination of letters and numbers that is not tied to personal data (name, birthday, address, etc.).

It is necessary to monitor the expiration date of the card and replace it with a new one in time in order to have access to banking. If the client does not have a valid card, he cannot use BTA Bank banking.

If personal data has changed (for example, a new passport has been issued), the client is obliged to notify the bank in writing within 10 days.

Work in the Internet banking system of BTA Bank

You should go to the site bta.by/signin. It is better to type the address manually.

During the establishment of a connection, a Security Alert message may appear, which will contain information about the establishment of a secure connection. You should allow the system to do this by clicking on "OK".

On the start page, the client enters a username and password and clicks the "Login" button. If everything is correct, the home page of your personal account will open.

If the password is entered incorrectly 6 times, the system will be locked. You can restore access at the bank or by phone (you will need to give the code word). If the system is in blocking mode for 90 days, the service is automatically disabled.

The main operations are listed in the "List of services" section:

  • "System "Settlement" (ERIP)",
  • "Charity Payment"
  • "Transfer from card to card"
  • "Custom payment".

After selecting the desired item, you will need to enter the details, specify the amount and confirm the payment. It is important to wait until the inscription “Payment completed!” appears, under which a check will be displayed (it can be printed).

How to pay utility bills and phone

Through the Internet, you can quickly and conveniently pay for gas, electricity, heat supply, water utility services, housing cooperatives, housing cooperatives, etc. All these operations are available in the standard ERIP tree (the Calculation system), which contains more than 54 thousand services. You just need to select the desired item, specify the details and confirm the payment. The amount can be adjusted (for example, when paying for mobile services).

Next time, some data will no longer need to be specified again - they will be displayed automatically.

Convenient settings

The "AutoPay" item allows you to automate the conduct of selected transactions using a bank card. You should add the operation to the "Signed payments", then select the schedule. Within the specified period, the system will write off the funds itself, and the client will not have to spend time entering data.

The One-Button Payment section is convenient for making payments that need to be made every month. This feature allows you to pay for them in one click.

Banking safety rules

The password and username must be securely protected from disclosure.

Change the password from time to time (in section). Banking security experts recommend doing this at least every 90 days.

You need high-quality anti-virus software on the device from which the client logs into banking. It is also necessary to regularly update the databases for such programs.

It is advisable to use a personal firewall (firewall).

It is necessary to carefully check the appearance of the banking login page: errors, distortions, a different arrangement of elements are likely signs of page substitution by hackers.

It is forbidden to save login data in the browser.

To finish banking, it is not enough just to close the page or browser: it is important to click the "Exit" button in the upper right corner.